Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
4.0
Pros: They had a car
Cons: Car dirty on outside Car dirty on inside, grass on floor, smeared windshield, scratches on outside paint. Informed car rental person and with and attitude the said they had just cleaned it, and it was perfectly fine.
review from -
2.0
Cons: there was no one on duty and the car was never received.
review from -
5.6
Unecpected extra costs
Pros: Pick-up was fine
Cons: Drop off was very difficult (Washington union station), there were no signs guiding you to the drop off point and if you are not familiar there that is quite difficult. After returning the car I got confronted with extreme extra costs for mileage and gas
review from -
2.0
No One Home
Cons: Unfortunately the Budget counter was closed when my plane landed, and I received no messages or direction. My only option was to rent from a competitor.
review from -
2.0
Cons: Did not have cars. did not honor reservation.
review from -
2.0
Pros: Nothing.
Cons: Counter agent arrived a hour late, and customer service was not helpful. I ended up renting from Enterprise. Enterprise did a fantastic job and got me on the road almost immediately.
review from
-
4.0
Pros: They had a car
Cons: Car dirty on outside Car dirty on inside, grass on floor, smeared windshield, scratches on outside paint. Informed car rental person and with and attitude the said they had just cleaned it, and it was perfectly fine.
review from -
2.0
Cons: there was no one on duty and the car was never received.
review from -
5.6
Unecpected extra costs
Pros: Pick-up was fine
Cons: Drop off was very difficult (Washington union station), there were no signs guiding you to the drop off point and if you are not familiar there that is quite difficult. After returning the car I got confronted with extreme extra costs for mileage and gas
review from -
2.0
No One Home
Cons: Unfortunately the Budget counter was closed when my plane landed, and I received no messages or direction. My only option was to rent from a competitor.
review from -
2.0
Cons: Did not have cars. did not honor reservation.
review from -
2.0
Pros: Nothing.
Cons: Counter agent arrived a hour late, and customer service was not helpful. I ended up renting from Enterprise. Enterprise did a fantastic job and got me on the road almost immediately.
review from