Book Thrifty car rentals at Fayetteville

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5.2

Lady at desk was great, buuuuut...Pros:The lady at the desk was great and made every effort to get us or car at the quoted price. However, we haven't rented a car in years and we're not familiar with the details. She was very polite despite our frustrations and was very professional.Cons:I booked the car with a debit card but apparently you can't rent a car with a debit card without a credit check and paying extra. This should have been stated when I made my reservation. We brought a credit card but it was in my wife's old name and so we couldn't use it since it didn't match her licence. At the nice desk ladies suggestion, we tried to find a different ID with her old name on it but she didn't bring her whole purse on this trip. It was very frustrating. I had to get a ride to pick up the car and then my wife had to uber back up there with her credit card only to be told that wouldn't work as well. This could have been solved at the reservation point easily by stating you need a matching licence and credit card to book the car in the first place. Very disappointing.Reviewed 7 May 2018

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2.0

Never againPros:NothingCons:The vehicle was not ready for pickup at the agreed time, had to wait for over an hour, gave us an upgrade that we didn't want then had to return the vehicle the next day because the check engine light came on. Never had this problem and I've been renting vehicles for over 10 years while traveling with the military.Reviewed 25 Oct. 2016

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2.0

Cons:There was a problem with my rental reservation and the counter agent just kept saying they were a franchise and could not do anything to help. Ended up renting with HertzReviewed 11 Jul. 2017

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2.0

poor customer servicePros:nothingCons:The vehicle was dirty, lot of sudden acceleration the agent was just plain rude at the initial rental counter.Reviewed 25 Apr. 2017

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10.0

Pros:Loved the F150!Reviewed 5 Jun. 2017

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2.8

Ripped me off!Cons:Charged me double the rate I made the reservation for. i never should have been required to pay outrageous rate that didn't match the reservation. If I wasn't in need of quickly getting to my destination, I would have walked away from the pickup counter and used a different company.Reviewed 20 Aug. 2017

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10.0

Easy and friendlyPros:Really easy pick up and drop off and the associate behind the dresk was friendly.Reviewed 26 Feb. 2018

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7.2

Watch out for last minutes fees!!!Pros:Got a vehicle upgrade although I would have preferred what I asked for at the price negotiated.Cons:Original estimate was $84 for 4 days. Expected an extra $25/day as the driver is under 25 years old. Walked out with a bill for $381 for 4 days. Extra fees and required insurance because the rental was paid for with am debit card. That was outrageous in my opinion.Reviewed 13 Jun. 2017

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2.0

Didn't have a carPros:The guy at the counter was professional and he tried to help me find a car with another agency.Cons:I arrived at the airport and they didn't have a car to rent. The guy was professional but he did the company didn't provide him with a car.Reviewed 21 Jul. 2017

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2.0

Did not have the Van I reserved.Pros:Nothing, stranded my group and I for hours.Cons:Van was not available. No alternative to myself to accommodate my group. The worst experience that I have ever had with a rental car company. Forced to find another van Wednesday that was substantially higher that the price I was Guaranteed (almost 200 dollars more. Was told they were an independent dealership and corporate made that resveration and I would have to talk to them. BEWARE if yo book online with this company.Reviewed 7 Mar. 2017

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5.2

Cons:Price was double what I was quoted in my reservation.Reviewed 14 Nov. 2016

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10.0

Pros:I wish I could remember how to spell her name. She was the friendliest customer service rep I've had in a long time.Reviewed 8 Jul. 2019

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More

• 5.5 /10Enterprise Hire Cars at FAY
• 3.0 /10Avis Hire Cars at FAY
• 6.3 /10Budget Hire Cars at FAY
• 7.2 /10Dollar Hire Cars at FAY
• 5.0 /10Hertz Hire Cars at FAY
• 7.2 /10Alamo Hire Cars at FAY

• Where can I find Thrifty hire cars at Fayetteville?

  400 Airport Road is the closest Thrifty hire car location to Fayetteville. The telephone number for this location is +1 910 829 9221.

• Does Thrifty offer shuttle or airport pick-up services from Fayetteville (FAY)?

  Yes