Book Thrifty car hires at Wilmington New Hanover County Airport

Reviews

Recent reviews

Traveller rating

Wonderful

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Very Good

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Okay

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Fair

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Mediocre

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10.0

Pros:It was all good.Cons:It was all good.Reviewed 19 Apr 2021

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8.4

Pros:Staff was very friendly. They did not have record of my economy car reservation from Kayak. They were able to place me in a Ford F150 instead of an economy sized car that was ordered. The lady stated that 3rd party vendors information doesn't always come through with details.Cons:Have the car size as requested.Reviewed 20 July 2020

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4.4

Pros:Not much.Cons:Once the staff showed up at the booth they were friendly and helpful. But I had to wait 25 minutes and call the person since they were "moving cars around". Then there were "computer problems", so the pick off took way much longer than it should have. I was told that the "manager's special" that I reserved was an F-150 pick up truck. There was nothing on my reservation that said that so I couldn't dispute it - so in order to get a smaller car, I was charged an additional $10 per day. Plus I was tired from traveling all day, it had already taken way to long to pick up a car, so I didn't argue. I think they plan things that way.Reviewed 12 July 2020

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10.0

Cons:really, everything was perfect...Reviewed 18 Mar 2020

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10.0

Cons:The staff was friendly. I was also glad dropoff was quick.Reviewed 6 Jan 2020

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4.0

Pros:Staff was nice. F150 only had 800 miles on it.Cons:Got the manager's special(so no choice of vehicle) and it was an f150. I know my fault... Did not include the airport pick up fee in the advertised price, so all in all should have gone with enterprise midsize because there was no cost savings.Reviewed 3 Dec 2019

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2.0

Pros:Drop off was easy but still had to deal with the airport parking lot.Cons:The girl checking me complained about her manager openly but had to call her with every little question my wife and I had. Seemed like she was just babysitting the counter. Wish we had some more knowledgeable and confident in the process.Reviewed 15 Oct 2019

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10.0

Cons:Friendly staff. Excellent service. Easy pickup and drop offReviewed 14 Oct 2019

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4.0

Pros:Staff was friendly. Car was Clean. Easy to Drop off.Cons:Did not have Car requested thru online reservation. Needed 7 Passanger. Caused Delay in pickup and required a different vehicle type. No explination given just a statement that online never matches what they have in the lot.Reviewed 25 July 2019

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2.0

Cons:If they allow the use of debt cards they should CLEARLY disclose up front that they will be charging you an EXTRA $15/day just bc you are using a debt card. Never again Thrifty, we will now only use Enterprise for our future rentals and pay the same price without an extra $15 charge.Reviewed 9 May 2019

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9.6

Pros:friendly, helpful, quickCons:car had sizable blind spots.Reviewed 2 May 2019

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10.0

Pros:Derrick, the staff person on duty when I picked up and returned was extremely helpful and courteous.Reviewed 20 Mar 2019

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More

• What is the most popular hire car from Thrifty at Wilmington New Hanover County Airport?

  Standard (Chevrolet Equinox or similar) is the most frequently booked hire car type from Thrifty at Wilmington New Hanover County Airport.

• Where can I find Thrifty hire cars at Wilmington New Hanover County Airport?

  1740 Airport Blvd is the closest Thrifty hire car location to Wilmington New Hanover County Airport. The telephone number for this location is +1 910 343 1411.

• Does Thrifty offer shuttle or airport pick-up services from Wilmington New Hanover County Airport (ILM)?

  Yes