Book Hertz car rentals at Wilmington New Hanover County Airport

Wilmington, NC, United States - New Hanover County
27 Sep — 4 Oct
Wilmington, NC, United States - New Hanover County
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

Pros

" was great."(in 668 reviews)
"Super great !"(in 2332 reviews)
"The fit my expectations and needs"(in 5553 reviews)

Cons

"The ."(in 5780 reviews)
"The worst car I’ve had."(in 678 reviews)
"The worst rental experience I’ve had."(in 5756 reviews)

Reviews

Overall rating6.6 GoodBased on 36 reviews
Cleanliness
6.9
Comfort
6.9
Overall
6.4
Pick-up/Drop-off
6.5
Value for money
6.5

Recent reviews

Traveller rating
8
1
1
5
0
Find reviews that mention:
5.2
Cons:Amount I had to pay was more than what I was told on this site.Reviewed 31 Aug. 2020
review fromkayak
2.0
Pros:they cancelled my reservation on meCons:not cancelling my reservationReviewed 19 Jul. 2020
review fromkayak
4.8
Cons:I returned the car with a full tank but was hit with a $25 gas charge anyway. I can dispute it but that involves getting a copy of the receipt from my credit card company (takes 30 days) and then forwarding it on to Hertz, which is kind of an ordeal. There's little doubt in my mind that employees are trained to do this since most customers won't pick up on the extra charge or won't be willing to go through the process of getting it refunded. I won't be renting from Hertz again since I don't like doing business with companies that steal from customers.Reviewed 5 Jan. 2016
review fromkayak
7.2
Pros:The car fit my expectations and needs.Cons:The staff was EXTREMELY rude. When I approached the desk she yelled "no cars!" at me with no explanation. I asked what the point of my reservation was if there were no cars available. She mumbled she'd let me know when one was available in 30-60 minutes. I asked if I'd get the same size that I had reserved and she refused to make eye contact and mumbled that it was being cleaned. I asked her why she was being so rude and she ignored me. I went to wait outside and then she came and yelled for me about 5 minutes later. She didn't talk to me or ask me if I wanted insurance or prepay for gas or anything as she checked me in. She could have easily said the car was being prepared and it would just be a few minutes. Instead she was mean and provided no helpful information. She was a miserable person that caused a lot of unnecessary confusion.Reviewed 17 Aug. 2020
review fromkayak
10.0
Pros:Staff was great. Car was lovely. Pickup processing was fast.Cons:My rental car wasn’t available when I arrived to pick it up. So, i had to wait about 40 minutes for my car but my attendant offered me a handful of freebies to attempt to make it right. I appreciated her honesty about the wait and willingness to compensate.Reviewed 16 Mar. 2021
review fromkayak
2.4
Cons:The pickup receptionist was extremely rude and was not accommodating. The car they provided was not clean, with trash in the cup holder, and not a car I would’ve wanted to drive. Drop off was easy except they completely overcharged me and now I’ll need to call back to get the charges sorted out. The worst car rental experience I’ve had.Reviewed 28 Jul. 2020
review fromkayak
2.8
Pros:The car didn't break down.Cons:When I picked the car up the man behind the counter wasn't very friendly. He told me he had a ton of cars to pick from to give me and then gave me the car that was parked the absolute furthest from the building. He also gave me a car who's RPM's revved up very high when I wasn't accelerating. I had to down shift to L and then back to D to get it to stop. I had a three and a half hour drive late at night on dark and desolate road to deal with this. As a female traveling alone it's needless to say that I felt less than safe. When I dropped the car off the next day the I told the man behind the counter what had happened and he seemed not to care at all. That might have been because his child was running around the office unattended. I guess there is a reason Hertz is the cheapest. Next time I'll spend a little extra money and not have my trip ruined.Reviewed 14 Oct. 2019
review fromkayak
8.0
Pros:Quality vehicle. Great service.Cons:We got assigned a mini van for a get away with my wife. Would have preferred a car like we indicated.Reviewed 19 May 2021
review fromkayak
8.0
Pros:Staff took good care of me.Cons:The car was given to me with a gouge in the tire. Are there no safety checks before renting a car?Reviewed 15 Jun. 2021
review fromkayak
10.0
Pros:The staff was friendly & helpful. Quick & easy.Reviewed 14 Jun. 2021
review fromkayak
7.6
Slow leakPros:Ease of drop off and pick upCons:Tire had a slow leak and by the next morning was flat. The warning light came on at night when I was in the middle of on where with no way to address it.Reviewed 29 Dec. 2017
review fromkayak
10.0
Excellent in every wayPros:This was the easiest, most hassle free car rental I've ever experienced. super easy in and out, great car, very competent and friendly people at desk.. I'd rent at Hertz again in a heartbeat,Reviewed 23 Feb. 2017
review fromkayak

Hertz car rentals near Wilmington New Hanover County Airport

1740 Airport Blvd, Hertz car hires

Address

1740 Airport Blvd

Hours

Monday09:00 - 23:00
Tuesday09:00 - 23:00
Wednesday09:00 - 23:00
Thursday09:00 - 23:00
Friday09:00 - 23:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+1 910 762 1010

Address

5214 Market St Ste 103

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday09:00 - 23:00

Phone

+1 910 395 4481

Top tips for renting a car from Hertz at Wilmington New Hanover County Airport

  • Mini hire cars from Hertz at Wilmington New Hanover County Airport are around -3% cheaper than other car types, on average

FAQs about renting a car from Hertz at Wilmington New Hanover County Airport

  • Supplier choice (Class Special Car or similar) is the most frequently booked hire car type from Hertz at Wilmington New Hanover County Airport.

  • 1740 Airport Blvd is the closest Hertz hire car location to Wilmington New Hanover County Airport. The telephone number for this location is +1 910 762 1010.

  • Yes