This hotel is nice but it’s outdated and for old people.
4 stars
Keio Plaza Hotel Tokyo
Photos of Keio Plaza Hotel Tokyo
Overview
Part of Tokyo’s Skyscraper District, the Keio Plaza Hotel Tokyo is an ideal choice for the business as well as the leisure traveler. Guests of this stunning hotel are five minutes from the Nishi-Shinjuku Station, Takashimaya Times Square, and the Tokyo Metropolitan Government Building. The Tokyo Haneda International Airport is less than 11 miles from the front door, and such popular attractions as Shinjuku Gyoen National Garden, Meiji Jingu Shrine, the Nezu Museum, Tokyo Tower and the Japan Imperial Palace, and more.
In addition to the hotel’s downtown location, making it convenient to almost every part of the city, the amenities available are also appealing and a great part of the experience. There is a modern fitness center, as well as a large outdoor pool area. The hotel also has full business services, a convenience store for sundries and other items, a karaoke room, as well as different lounges and eateries. These include the amazing Sky Lounge on the 45th floor, as well as a sake bar. There are free shuttles to Tokyo Disney, too.
The rooms are a good match to the high quality of the amenities and setting and vary widely from superior rooms and suites to standard rooms. All feature large and luxurious baths with signature toiletries, premium linens and robes, in-room breakfast, free Wi-Fi, entertainment systems, sitting rooms, and amazing views.
Ideal for all paying a visit to the city, the Keio Plaza Hotel Tokyo offers a premium downtown setting, an astonishing list of guest services and amenities, and remarkably comfortable rooms.
Latest deals for Keio Plaza Hotel Tokyo
*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travellers at the hotel.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Keio Plaza Hotel Tokyo
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pyjamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Accessibility and suitability
- Entire unit wheelchair accessible
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
General
- Window
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Landmark view
- Storage available
- Slippers
- Sofa
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Yukata (Japanese bathrobe)
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining table
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
- DVD player
Laundry
- Laundry facilities
- Laundry service
- Trouser press
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service
Pool and spa
- Pool
- Massage
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Keio Plaza Hotel Tokyo
8.8
Very good
4926 verified ratings
Wonderful
2786
Very good
926
Good
626
Okay
264
Fair
154
Mediocre
84
Poor
86
Summary of reviews
Guests say
Guests appreciate the great location of Keio Plaza Hotel, especially its proximity to Shinjuku and the convenience of shuttle services to Disney Resort. However, many reviews highlight issues with the service, particularly at the front desk, where staff are described as unfriendly and lacking in English skills. Cleanliness is a mixed bag, with some guests noting that while the rooms are spacious, the bathrooms could use some updates. Overall, the hotel is seen as a decent option for travelers looking for accessibility and convenience, but improvements in service are necessary.AI-generated from customer reviews
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8.7 out of 10
1393 reviews
9 out of 10
759 reviews
8.6 out of 10
29 reviews
8.1 out of 10
3 reviews
8 out of 10
7 reviews
All reviews
The hotel is big but in a perfect location near the Shinjuku train station. A plus is there are a lot of food options around. Another positive is the airport shuttle drops off and picks up there. The negative: Since it's a big hotel it doesn't have a lot of personality, but it was comfortable, clean, and the staff was pleasant. We were given a smoking room because no non-smoking rooms were availab...
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Very nice hotel and close to everything. Highly recommended for future travelers to Japan.
Pros (+) The location was amazing but that's about it
Cons (-) Rooms very outdated, very pretentious staff, everything that has to do with this hotel is ridiculously overpriced! We to check out one hour later than planned after a 6 night stay and they asked us to pay a fee... very disappointing
Pros (+) Close to Shinjuku station. Fun restaurants nearby.
Cons (-) Waited on average 10 minutes for elevators, which were full and stopped almost every floor. No seating in lobby. Restaurants in hotel very overpriced. Would not stay there agin.
Pros (+) Breakfast options are good.
Cons (-) The South wing room bathroom had a slight sewer odor at times.
Pros (+) Location
Cons (-) The room and the hotel are not so modern
Location
2-2-1 Nishi-Shinjuku, Tokyo 160-8330
What's nearby
- Harajuku2.4 km
- Central Tokyo3.5 km
- Roppongi Hills4.3 km
- Roppongi4.5 km
- Roppongi Hills Mori Tower4.5 km
- Nippon Budokan5 km
- Kokyo5.3 km
- Tokyo Dome5.4 km
- Tokyo Tower5.8 km
- Shinbashi6.1 km
- Tokyo Electric Power Company6.2 km
- Shiodome6.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Keio Plaza Hotel Tokyo
Low season | June |
|---|---|
High season | November |
Average price (weeknight) | $525 |
Average price (weekend night) | $504 |
When to book a room at Keio Plaza Hotel Tokyo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in TokyoGood to know
Value for money | 8.1 |
|---|---|
Distance to city centre | 6.8 km |
Nearest airport | Tokyo Haneda |
Distance to airport | 17.6 km |
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