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Monday | 08:30 - 20:30 |
Tuesday | 08:30 - 20:30 |
Wednesday | 08:30 - 20:30 |
Thursday | 08:30 - 20:30 |
Friday | 08:30 - 20:30 |
Saturday | 08:30 - 20:30 |
Sunday | 08:30 - 20:30 |
Monday | 08:30 - 20:30 |
Tuesday | 08:30 - 20:30 |
Wednesday | 08:30 - 20:30 |
Thursday | 08:30 - 20:30 |
Friday | 08:30 - 20:30 |
Saturday | 08:30 - 20:30 |
Sunday | 08:30 - 20:30 |
Great little car
Pros: Quick, convenient pick up
Cons: I was told at last minute that only google navigate works on island... as attendant walked ....
All good
Pros: Great experience
Cons: Everything
Surprisingly easy and affordable for a Caribbean island
Pros: Pick up was quick and easy with plenty of signage.
Cons: Road map given by the rental desk wasn’t up to date.
Grande piccola auto
Pros: Prelievo rapido e comodo
Cons: Mi è stato detto all'ultimo minuto che solo google Navigate funziona sull'isola... come attendente camminato ....
Tutto buono
Pros: Ottima esperienza
Cons: Tutto
Sorprendentemente facile e conveniente per un'isola Caraibica
Pros: Il ritiro è stato rapido e facile, postazione ben segnalata.
Cons: La mappa stradale che ci è stata consegnata al banco dell'autonoleggio non era aggiornata.
Great little car
Pros: Quick, convenient pick up
Cons: I was told at last minute that only google navigate works on island... as attendant walked ....
All good
Pros: Great experience
Cons: Everything
Surprisingly easy and affordable for a Caribbean island
Pros: Pick up was quick and easy with plenty of signage.
Cons: Road map given by the rental desk wasn’t up to date.
Grande piccola auto
Pros: Prelievo rapido e comodo
Cons: Mi è stato detto all'ultimo minuto che solo google Navigate funziona sull'isola... come attendente camminato ....
Tutto buono
Pros: Ottima esperienza
Cons: Tutto
Sorprendentemente facile e conveniente per un'isola Caraibica
Pros: Il ritiro è stato rapido e facile, postazione ben segnalata.
Cons: La mappa stradale che ci è stata consegnata al banco dell'autonoleggio non era aggiornata.
Pros: Nice and polite people.Knowing what they are busy with. Would rent a car next time with Ross Car Rental but without using your site.
Cons: The ensurance would be better to be arranged directly with the Ross and not via your site.
Pros: Bella e gentile people.Knowing che cosa sono occupati con. Noleggerebbe un'auto la prossima volta con Ross Car Rental ma senza usare il suo sito.
Cons: L'ensurance sarebbe meglio essere organizzato direttamente con il Ross e non attraverso il vostro sito.
Pros: Nice and polite people.Knowing what they are busy with. Would rent a car next time with Ross Car Rental but without using your site.
Cons: The ensurance would be better to be arranged directly with the Ross and not via your site.
Pros: Bella e gentile people.Knowing che cosa sono occupati con. Noleggerebbe un'auto la prossima volta con Ross Car Rental ma senza usare il suo sito.
Cons: L'ensurance sarebbe meglio essere organizzato direttamente con il Ross e non attraverso il vostro sito.
Monday | 07:00 - 20:00 |
Tuesday | 07:00 - 20:00 |
Wednesday | 07:00 - 20:00 |
Thursday | 07:00 - 20:00 |
Friday | 07:00 - 20:00 |
Saturday | 07:00 - 20:00 |
Sunday | 07:00 - 20:00 |
I never got the car
Cons: They didn't show up
Pros: The car was INCREDIBLY clean!
Cons: The car was clean, but what they don't tell you is that if you get rental insurance through Kayak - ACE has their own insurance that you are "urged" to get. They will not accept other rental insurance and you would have to pay out of pocket for any charges, submit claims to the insurance, and get reimbursed.
Secondly, they are very far from the airport and the station where to get picked up for the shuttle is not easily recognizable. In fact, when we arrived late due to a delayed flight, we had to find someone who worked with a different car rental company who was kind enough to try and call ACE to send a shuttle to come pick us up - - -took nearly 1 additional hour before everything was settled.
Lastly, the drop-off process did not give up any closing paperwork or sign-out confirmation, which made us very uneasy. If I had to do it over again, I would just use one of the car rental agencies on site at the airport.
Good option
Pros: I want to leave a positive review because overall the experience was a good one. But the deposit on the car takes 7-10 days to reappear on my credit card and I am waiting for that time period to end- and the deposit back! Check out went fine, just waiting for the 350 now! ACE is actually called Boric, which was a little confusing at first. But great service and value.
Cons: Main office is downtown and the shuttle takes a little while.
Happy with rental except for drop off which was te
Pros: Good, comfortable car.
Cons: We had to wander just out the airport to find the car representative standing 'by the tree' who took us to the Holiday Beach Hotel to collect the car. That was ok. I suggested that for drop off I came to the Holiday Beach hotel and they could run us to the airport. However I was told "No' that someone would meet me at the airport at 16:30 which was 2 hours before our flight. When we arrived for drop off at 16.30 no one was there and eventually I had to get someone to ring to get the company to come to the airport to collect the car. The car rental representative eventually turned up almost an hour late and took the keys without any explanation or apology. We were supposed to board one hour before the flight so this caused a lot of anxiety and stress as we hadn't a clue when they would be arriving.
Horrible Customer Service
Cons: The woman at the customer service counter was incredibly rude. It's not called Ace Car Rental in Willemstad, Curacao it's called Baric. They asked me to purchase additional insurance even though I purchased insurance on Kayak. It's really not a great service.
Great, cheap car rental
Pros: While the car rental isn't technically located at the airport, it's a short (1 minute) walk from baggage claim to a parking lot where they pick you up and bring you to your car. I think this is how they can keep prices so low. They were on time and the car was very clean and it ran well. Highly recommend!
Take a picture of the gas guage
Pros: Good value for the money
Cons: The gas wasn't full when I picked up the car. I returned it with the same amount of gas but they insisted that it was full. Unfortunately, I didn't take a picture. The girl was nice enough and offered to fill it up for me - probably nfl 5, but I had a 50 & she had a 20. It beats getting charges $28/litre. So, make sure you take a picture or ask that they fill it up before you drive off. Also, the directions for pickup was really bad. I spent about 30 mins waiting and the "shuttle" was right there the whole time. That was frustrating. Otherwise, it was good.
Pros: Tires were very low on pressure.had to stop and fill them to the correct pressure, .......
windshield in poor condition
passenger window would not operate on passenger side , driver controls only
Cons: it didn't break down, good on gas ,easy to operate .
enough room for 2 people ..
Non ho mai avuto l'auto
Cons: Non mostrare fino
Buona opzione
Pros: Voglio lasciare una recensione positiva perché nel complesso l'esperienza è stata positiva. Ma il deposito sulla macchina richiede 7-10 giorni per riapparire sulla mia carta di credito e sto aspettando che quel periodo di tempo per terminare- e il deposito indietro! Check out è andato bene, solo aspettando il 350 ora! ACE è in realtà chiamato Borico, che era un po 'di confusione in un primo momento. Ma il servizio e il rapporto qualità/prezzo sono ottimi.
Cons: L'ufficio principale è in centro e la navetta impiega un po' di tempo.
Servizio Clienti Orribile
Cons: La donna al banco del servizio clienti era incredibilmente maleducata. Non si chiama Ace Car Rental a Willemstad, Curacao si chiama Baric. Mi hanno chiesto di acquistare un'assicurazione aggiuntiva anche se ho acquistato un'assicurazione su Kayak. Non è davvero un ottimo servizio.
Ottimo, noleggio auto a buon mercato
Pros: Mentre il noleggio auto non è tecnicamente situato all'aeroporto, è a breve distanza (1 minuto) a piedi dal reclamo bagagli ad un parcheggio dove li prendono e li portano alla vostra auto. Penso che questo sia il modo in cui possono mantenere i prezzi così bassi. Erano in orario e la macchina era molto pulita e funzionava bene. Altamente consigliato!
Great, cheap car rental
Pros: While the car rental isn't technically located at the airport, it's a short (1 minute) walk from baggage claim to a parking lot where they pick you up and bring you to your car. I think this is how they can keep prices so low. They were on time and the car was very clean and it ran well. Highly recommend!
Ottimo, noleggio auto a buon mercato
Pros: Mentre il noleggio auto non è tecnicamente situato all'aeroporto, è a breve distanza (1 minuto) a piedi dal reclamo bagagli ad un parcheggio dove li prendono e li portano alla vostra auto. Penso che questo sia il modo in cui possono mantenere i prezzi così bassi. Erano in orario e la macchina era molto pulita e funzionava bene. Altamente consigliato!
Good option
Pros: I want to leave a positive review because overall the experience was a good one. But the deposit on the car takes 7-10 days to reappear on my credit card and I am waiting for that time period to end- and the deposit back! Check out went fine, just waiting for the 350 now! ACE is actually called Boric, which was a little confusing at first. But great service and value.
Cons: Main office is downtown and the shuttle takes a little while.
Horrible Customer Service
Cons: The woman at the customer service counter was incredibly rude. It's not called Ace Car Rental in Willemstad, Curacao it's called Baric. They asked me to purchase additional insurance even though I purchased insurance on Kayak. It's really not a great service.
Pros: Tires were very low on pressure.had to stop and fill them to the correct pressure, .......
windshield in poor condition
passenger window would not operate on passenger side , driver controls only
Cons: it didn't break down, good on gas ,easy to operate .
enough room for 2 people ..
Buona opzione
Pros: Voglio lasciare una recensione positiva perché nel complesso l'esperienza è stata positiva. Ma il deposito sulla macchina richiede 7-10 giorni per riapparire sulla mia carta di credito e sto aspettando che quel periodo di tempo per terminare- e il deposito indietro! Check out è andato bene, solo aspettando il 350 ora! ACE è in realtà chiamato Borico, che era un po 'di confusione in un primo momento. Ma il servizio e il rapporto qualità/prezzo sono ottimi.
Cons: L'ufficio principale è in centro e la navetta impiega un po' di tempo.
Servizio Clienti Orribile
Cons: La donna al banco del servizio clienti era incredibilmente maleducata. Non si chiama Ace Car Rental a Willemstad, Curacao si chiama Baric. Mi hanno chiesto di acquistare un'assicurazione aggiuntiva anche se ho acquistato un'assicurazione su Kayak. Non è davvero un ottimo servizio.
I never got the car
Cons: They didn't show up
Pros: The car was INCREDIBLY clean!
Cons: The car was clean, but what they don't tell you is that if you get rental insurance through Kayak - ACE has their own insurance that you are "urged" to get. They will not accept other rental insurance and you would have to pay out of pocket for any charges, submit claims to the insurance, and get reimbursed.
Secondly, they are very far from the airport and the station where to get picked up for the shuttle is not easily recognizable. In fact, when we arrived late due to a delayed flight, we had to find someone who worked with a different car rental company who was kind enough to try and call ACE to send a shuttle to come pick us up - - -took nearly 1 additional hour before everything was settled.
Lastly, the drop-off process did not give up any closing paperwork or sign-out confirmation, which made us very uneasy. If I had to do it over again, I would just use one of the car rental agencies on site at the airport.
Happy with rental except for drop off which was te
Pros: Good, comfortable car.
Cons: We had to wander just out the airport to find the car representative standing 'by the tree' who took us to the Holiday Beach Hotel to collect the car. That was ok. I suggested that for drop off I came to the Holiday Beach hotel and they could run us to the airport. However I was told "No' that someone would meet me at the airport at 16:30 which was 2 hours before our flight. When we arrived for drop off at 16.30 no one was there and eventually I had to get someone to ring to get the company to come to the airport to collect the car. The car rental representative eventually turned up almost an hour late and took the keys without any explanation or apology. We were supposed to board one hour before the flight so this caused a lot of anxiety and stress as we hadn't a clue when they would be arriving.
Take a picture of the gas guage
Pros: Good value for the money
Cons: The gas wasn't full when I picked up the car. I returned it with the same amount of gas but they insisted that it was full. Unfortunately, I didn't take a picture. The girl was nice enough and offered to fill it up for me - probably nfl 5, but I had a 50 & she had a 20. It beats getting charges $28/litre. So, make sure you take a picture or ask that they fill it up before you drive off. Also, the directions for pickup was really bad. I spent about 30 mins waiting and the "shuttle" was right there the whole time. That was frustrating. Otherwise, it was good.
Non ho mai avuto l'auto
Cons: Non mostrare fino
Monday | 08:00 - 20:00 |
Tuesday | 08:00 - 20:00 |
Wednesday | 08:00 - 20:00 |
Thursday | 08:00 - 20:00 |
Friday | 08:00 - 20:00 |
Saturday | 08:00 - 20:00 |
Sunday | 08:00 - 20:00 |
Pros: easy drop off
Cons: the price should have been what it was quoted on line
Pros: It wasnt a good experience, the would take 1000$ deposite for the car.
I didnt became the car i bookt
And finaly i paid 760$ instad 360$ thats a joke.
Never book budget again
Cons: The women at the counter were rude, the vehicle which was supposed to be a full size was a small SUV, ended up not taken the car and going to Avis
Pros: The service was ok
Cons: The car could of been much newer.
Pros: Staff is slow and unresponsive.
Cons: Outrageously rude staff. They gave me the car with only 3/8 of a tank of fuel. When I returned it with 1/4 tank I expected the refueling rate to be higher than at a gas station, but they charged a 300% mark up— $27 for 1/8 of a tank. Rep told me that my business wasn’t her money so she didn’t care.
Cons: No gas in car. Need to have full tank of gas at pick up.
Pros: Friendly helpful staff
Cons: Slow service and a long walk to get the rental car.
Pros: Made a mistake when booking and had set to pick up the car at the airport instead of closer to my hotel, but got in touch with them the day before and they moved it without any issues. During pick up the car had some damage but all dents were marked properly, everything went fine on delivery
Cons: They place a hold of $1000 on your card when you are picking up the car with them. I was expecting a hold but maybe not that much. They explain everything when you're signing the contracts, but be warned anyway
Pros: I didn’t like anything! Car was really filthy and very scratched and dented inside and outside
Cons: Literally everything could have been better
Cons: We booked a full size suv "Similar to a Tahoe". We were given a very small suv to fit 5 adults and luggage. There were no other larger suv's available at that destination. We should not have been told otherwise.
Not very pleasant.
Pros: Very helpfull and friendly staff
Cons: The car wasn’t clean at pickup and the car was worn out.
Another small point: at pick up the tank wasn’t completely full. When you have to bring the car back its difficult to estimate how much to pay at the gass station to get the exact amount of fuel.
Closed when picking up car.
Pros: relatively new and clean car
Cons: Could not pick up reserved vehicle because pickup counter was closed for the night.
Pros: Friendly helpful staff
Cons: Slow service and a long walk to get the rental car.
Pros: Made a mistake when booking and had set to pick up the car at the airport instead of closer to my hotel, but got in touch with them the day before and they moved it without any issues. During pick up the car had some damage but all dents were marked properly, everything went fine on delivery
Cons: They place a hold of $1000 on your card when you are picking up the car with them. I was expecting a hold but maybe not that much. They explain everything when you're signing the contracts, but be warned anyway
Pros: It wasnt a good experience, the would take 1000$ deposite for the car.
I didnt became the car i bookt
And finaly i paid 760$ instad 360$ thats a joke.
Never book budget again
Cons: The women at the counter were rude, the vehicle which was supposed to be a full size was a small SUV, ended up not taken the car and going to Avis
Pros: The service was ok
Cons: The car could of been much newer.
Pros: Staff is slow and unresponsive.
Cons: Outrageously rude staff. They gave me the car with only 3/8 of a tank of fuel. When I returned it with 1/4 tank I expected the refueling rate to be higher than at a gas station, but they charged a 300% mark up— $27 for 1/8 of a tank. Rep told me that my business wasn’t her money so she didn’t care.
Cons: No gas in car. Need to have full tank of gas at pick up.
Pros: I didn’t like anything! Car was really filthy and very scratched and dented inside and outside
Cons: Literally everything could have been better
Cons: We booked a full size suv "Similar to a Tahoe". We were given a very small suv to fit 5 adults and luggage. There were no other larger suv's available at that destination. We should not have been told otherwise.
Not very pleasant.
Pros: Very helpfull and friendly staff
Cons: The car wasn’t clean at pickup and the car was worn out.
Another small point: at pick up the tank wasn’t completely full. When you have to bring the car back its difficult to estimate how much to pay at the gass station to get the exact amount of fuel.
Closed when picking up car.
Pros: relatively new and clean car
Cons: Could not pick up reserved vehicle because pickup counter was closed for the night.
Monday | 07:00 - 23:00 |
Tuesday | 07:00 - 23:00 |
Wednesday | 07:00 - 23:00 |
Thursday | 07:00 - 23:00 |
Friday | 07:00 - 23:00 |
Saturday | 07:00 - 23:00 |
Sunday | 07:00 - 23:00 |
Pros: Staff was very friendly, but definitely didn’t understand the fuel policy which seemed completely different from its competitors and makes you essentially pay twice for the gas.
Cons: Use a different rental car company
Pros: Il personale era molto cordiale, ma sicuramente non ha capito la politica del carburante che sembrava completamente diversa dai suoi concorrenti e vi fa pagare essenzialmente due volte per il gas.
Cons: Utilizzare un'altra società di noleggio auto
Pros: Staff was very friendly, but definitely didn’t understand the fuel policy which seemed completely different from its competitors and makes you essentially pay twice for the gas.
Cons: Use a different rental car company
Pros: Il personale era molto cordiale, ma sicuramente non ha capito la politica del carburante che sembrava completamente diversa dai suoi concorrenti e vi fa pagare essenzialmente due volte per il gas.
Cons: Utilizzare un'altra società di noleggio auto
Monday | 07:00 - 23:00 |
Tuesday | 07:00 - 23:00 |
Wednesday | 07:00 - 23:00 |
Thursday | 07:00 - 23:00 |
Friday | 07:00 - 23:00 |
Saturday | 07:00 - 23:00 |
Sunday | 07:00 - 23:00 |
Cons: Never was allowed to claim car
Demand refund
Cons: I bought insurance offered on the website through alliance at reservation online checkout. Thrify says if it wasn't purchased in the island that it was not effective - that I needed another insurance, so I had to pay in addition their issuance, then set me up in a manual.$80 more for automatic.Messy
Pros: First, our reservation and paperwork were waiting for us. No problems at the airport and the car was within walking distance of terminal.
Had a problem with car and we were able to change cars right at our hotel. No need to return to airport. Staff helpful with the substitution.
Cons: Drop off staff a little surly but hey, we were going home.
Pros: It was very clean.
Cons: When we arrived after our flight, the front desk said that they did not have any cars available. I booked the reservation for weeks prior. After a delay, they found one last car. It was a smaller sedan than what we previously reserved.
Cons: Old model
Cons: Rental price was different than booking online, the staff kept pushing insurance...
Cons: Non è mai stato consentito di richiedere
il rimborso per l'auto
Cons: Ho acquistato l'assicurazione offerta sul sito web attraverso alleanza al momento della prenotazione checkout online. Thrificy dice se non è stato acquistato nell'isola che non era efficace - che avevo bisogno di un'altra assicurazione, quindi ho dovuto pagare in aggiunta la loro emissione, poi mi ha impostato in un manuale. 80 dollari in più per automatic.Messy
Pros: Per prima cosa, l'auto prenotata e tutta la documentazione erano già pronte. Nessun problema all'aeroporto e l'auto era ben raggiungibile a piedi dal terminal. Abbiamo avuto un problema con l'auto e ci hanno subito fatto il cambio di macchina al nostro hotel. Non siamo dovuti tornare in aeroporto. Il personale è stato disponibile con la sostituzione.
Cons: Il personale addetto alla riconsegna era un po' sudicio, ma via, stavamo tornando a casa.
Pros: Era molto pulito.
Cons: Quando siamo arrivati dopo il nostro volo, la reception ci ha detto che non c'erano automobili disponibili. Ho prenotato la prenotazione per settimane prima. Dopo un ritardo, hanno trovato un'ultima auto. Era una berlina più piccola di quella che avevamo prenotato in precedenza.
Cons: Vecchio modello
Cons: Il prezzo del noleggio era diverso da quello della prenotazione online, il personale spingeva per l'assicurazione...
Pros: First, our reservation and paperwork were waiting for us. No problems at the airport and the car was within walking distance of terminal.
Had a problem with car and we were able to change cars right at our hotel. No need to return to airport. Staff helpful with the substitution.
Cons: Drop off staff a little surly but hey, we were going home.
Pros: Per prima cosa, l'auto prenotata e tutta la documentazione erano già pronte. Nessun problema all'aeroporto e l'auto era ben raggiungibile a piedi dal terminal. Abbiamo avuto un problema con l'auto e ci hanno subito fatto il cambio di macchina al nostro hotel. Non siamo dovuti tornare in aeroporto. Il personale è stato disponibile con la sostituzione.
Cons: Il personale addetto alla riconsegna era un po' sudicio, ma via, stavamo tornando a casa.
Cons: Never was allowed to claim car
Demand refund
Cons: I bought insurance offered on the website through alliance at reservation online checkout. Thrify says if it wasn't purchased in the island that it was not effective - that I needed another insurance, so I had to pay in addition their issuance, then set me up in a manual.$80 more for automatic.Messy
Pros: It was very clean.
Cons: When we arrived after our flight, the front desk said that they did not have any cars available. I booked the reservation for weeks prior. After a delay, they found one last car. It was a smaller sedan than what we previously reserved.
Cons: Rental price was different than booking online, the staff kept pushing insurance...
Cons: Non è mai stato consentito di richiedere
il rimborso per l'auto
Cons: Ho acquistato l'assicurazione offerta sul sito web attraverso alleanza al momento della prenotazione checkout online. Thrificy dice se non è stato acquistato nell'isola che non era efficace - che avevo bisogno di un'altra assicurazione, quindi ho dovuto pagare in aggiunta la loro emissione, poi mi ha impostato in un manuale. 80 dollari in più per automatic.Messy
Pros: Era molto pulito.
Cons: Quando siamo arrivati dopo il nostro volo, la reception ci ha detto che non c'erano automobili disponibili. Ho prenotato la prenotazione per settimane prima. Dopo un ritardo, hanno trovato un'ultima auto. Era una berlina più piccola di quella che avevamo prenotato in precedenza.
Cons: Il prezzo del noleggio era diverso da quello della prenotazione online, il personale spingeva per l'assicurazione...
Monday | 07:15 - 23:00 |
Tuesday | 07:15 - 23:00 |
Wednesday | 07:15 - 23:00 |
Thursday | 07:15 - 23:00 |
Friday | 07:15 - 23:00 |
Saturday | 07:15 - 23:00 |
Sunday | 07:15 - 23:00 |
Cons: They did not have any cars available for rental when I arrived. Even though I had reserved the car online, I was told there were no cars available for rental.
Very poor service. Plenty of other rental car companies that are better and offer better customer service.
Wrong car, difficult customer service
Pros: Not much, honestly
Cons: We had ordered a mid-size car and assumed it would be automatic transmission, as there was no prominent checkbox or indication otherwise.
When we arrived in Curaçao, we were told that we'd reserved a tiny Kia Picanto with manual transmission, which I hadn't used in over a decade, and that no other car was available. The lady at the counter was surly and inflexible, and seemed to know nothing about the insurance we'd purchased through kayak or that such a thing even existed - and placed a large hold on our account because we didn't also purchase Avis insurance.
The car was dirty and barely held our modest amount of luggage for three people, and (as aforementioned) was a real driving challenge for me.
-—
Pros: N/a
Cons: N/a
Pros: I'm 6'6" (two meters) and the Kia Picanto is roomy beyond belief. You can put two of me in the front, another in the back and sill have room for a very short person. We'd have no room for luggage and roll backwards down uphills, but still, very roomy. Why that car has a 5th gear is beyond me.
Cons: They really put the fear of god hard sell on you at the counter to get the insurance, which I repeatedly declined. A couple checking in at the same time said they had purchased the insurance when they made the reservation and were told that what they had purchased was no good and that they would need to buy additional coverage now. That's pretty shameful. I returned the car on a day when it had rained. When you think about what time to you need to be at the airport, you factor in time to clear security, time to clear customs, time to clear baggage check and check in and time to drop the car off. You don't budget time for arguing with the rental return person about the phantom scratches that they have found and are charging you for but will not show you (the one they did show me was I was able to wipe off. Mud, not a scratch, but she would not change the report), and I think they know that ad prey on that.
Bad AC
Pros: Good service
Cons: Had to work hard to change the vehicle for a working AC model
Cons: Al mio arrivo, non c'erano automobili disponibili per il noleggio. Anche se avevo prenotato l'auto online, mi è stato detto che non c'erano automobili disponibili per il noleggio.
Servizio molto scarso. Molte altre compagnie di noleggio auto che sono migliori e offrono un migliore servizio clienti.
--
Pros: N/a
Cons: N/a
CA non corretta
Pros: Buon servizio
Cons: Ha dovuto lavorare sodo per cambiare il veicolo per un modello CA funzionante
Cons: They did not have any cars available for rental when I arrived. Even though I had reserved the car online, I was told there were no cars available for rental.
Very poor service. Plenty of other rental car companies that are better and offer better customer service.
Wrong car, difficult customer service
Pros: Not much, honestly
Cons: We had ordered a mid-size car and assumed it would be automatic transmission, as there was no prominent checkbox or indication otherwise.
When we arrived in Curaçao, we were told that we'd reserved a tiny Kia Picanto with manual transmission, which I hadn't used in over a decade, and that no other car was available. The lady at the counter was surly and inflexible, and seemed to know nothing about the insurance we'd purchased through kayak or that such a thing even existed - and placed a large hold on our account because we didn't also purchase Avis insurance.
The car was dirty and barely held our modest amount of luggage for three people, and (as aforementioned) was a real driving challenge for me.
Pros: I'm 6'6" (two meters) and the Kia Picanto is roomy beyond belief. You can put two of me in the front, another in the back and sill have room for a very short person. We'd have no room for luggage and roll backwards down uphills, but still, very roomy. Why that car has a 5th gear is beyond me.
Cons: They really put the fear of god hard sell on you at the counter to get the insurance, which I repeatedly declined. A couple checking in at the same time said they had purchased the insurance when they made the reservation and were told that what they had purchased was no good and that they would need to buy additional coverage now. That's pretty shameful. I returned the car on a day when it had rained. When you think about what time to you need to be at the airport, you factor in time to clear security, time to clear customs, time to clear baggage check and check in and time to drop the car off. You don't budget time for arguing with the rental return person about the phantom scratches that they have found and are charging you for but will not show you (the one they did show me was I was able to wipe off. Mud, not a scratch, but she would not change the report), and I think they know that ad prey on that.
Bad AC
Pros: Good service
Cons: Had to work hard to change the vehicle for a working AC model
Cons: Al mio arrivo, non c'erano automobili disponibili per il noleggio. Anche se avevo prenotato l'auto online, mi è stato detto che non c'erano automobili disponibili per il noleggio.
Servizio molto scarso. Molte altre compagnie di noleggio auto che sono migliori e offrono un migliore servizio clienti.
CA non corretta
Pros: Buon servizio
Cons: Ha dovuto lavorare sodo per cambiare il veicolo per un modello CA funzionante
Monday | 08:30 - 20:30 |
Tuesday | 08:30 - 20:30 |
Wednesday | 08:30 - 20:30 |
Thursday | 08:30 - 20:30 |
Friday | 08:30 - 20:30 |
Saturday | 08:30 - 20:30 |
Sunday | 08:30 - 20:30 |
Very displeased with rental process
Pros: Nothing
Cons: Booked a reservation for car and upon areival was notified that they wanted to charge a 1000 deposit. My rental agreement reservation said a drivers license and payment of final amount required at rental counter nothing about a 1000 deposit. They said up and down its on the website while I showed them my rental agreement that mentioned nothing of deposit required for renting a car. I made the reservation under the same pretense when you rent a car that you can pay cash or card the amount required to pay for rental. I have never had to pay a deposit to successfully rent a car from anywhere before. Very displeased with the entire process and needless to say did not use the rental I had reserved and will rethink my process of renting a car in the future.
All good, no problems.
Pros: Friendly staff, clean car. No issues.
Tutto bene, nessun problema.
Pros: Il personale è cordiale, pulizia auto. Nessun problema.
Monday | 07:15 - 23:00 |
Tuesday | 07:15 - 23:00 |
Wednesday | 07:15 - 23:00 |
Thursday | 07:15 - 23:00 |
Friday | 07:15 - 23:00 |
Saturday | 07:15 - 23:00 |
Sunday | 07:15 - 23:00 |
Pros: Friendly Staff
Cons: Pay less, drive less should be their catchphrase. They use old cars from AVIS rental. Very old cars
Pros: We had confirmation numbers and a rate preset before arriving in Curcao.
When we got there they said there was no car reserved and no other car available.....
We had to go down the rental row to Budget and got the last avialable car.
Never trust Payless.
Very bad
Pros: Curaçao
Cons: One original car was not drivable after one ride to hotel I switched to another car but it was just a little better
I was afraid that stopped in middle of the island and I loose entire day thanks God it did not happen.
Awful experience
Pros: First car we we given was beat up, a lot of miles on it (90k) and felt like the transmission was about to drop out. We returned it the next morning only to get another filthy, worn out, high mileage, beat up Kia that had low tire pressure in all 4 tires.
Pros: By the time we arrived, they only had manual/shift cars, which I certainly don't know how to operate. However, the lady was nice enough to give me a refund and assisted me in renting from Hertz. Great customer service.
Pros: Payless was cheapest car rental on Curacao. Car was of course not new but okay and as expected. It did the job. Take over and return of car was smooth and quick.
Cons: One front tire was totally run down, and rear tires were of different sizes.
Pros: Reliable transportation for a reasonable price. No bells or whistles. Auto locks and power windows would have been nice.
BS!
Pros: Nothing
Cons: The fact when we arrived they gave us a typed letter telling us they had no car for us AND the next time we rent from us they will give us 15% off. They didn't even try to give us any help with finding a different rental carrier. We felt like the whole set-up was a "bait and switch" scam.
Cons: We had many problems with the car , it stalled a few times , it did not start we needed to get a jump start which is not current in Curacao and the brakes were very bad we had to cancel two activities and we lost two days because there was no other vehicle available for us . The other rentals was a bit better .
Fair price for the car
Pros: Inexpensive, friendly staff and located right at the airport.
Cons: Car had several minor dents and the interior was pretty soiled. It's an island rental, so some stains are likely par for the course, but this car would have benefited from a steam cleaning of the upholstery.
Terrible vehicle and experience
Pros: Nothing
Cons: First of call, we arrived at the vendor's counter and had to wait at least 45 minutes. Then when it was our turn, the representative took at least another 45 minutes to get our car documents in order. It was our wedding trip and other family members used other companies, received their cars and were on their way to the resort before we were even addressed at the counter. The car we requested was an intermediate size. The rep did not even know what that was.
The car received was an old, beat up Kia Cerato, with dings and scratches: dirty with way over 75,000 kilometers ( odometer reading-probably rolled over). The arm rests were torn; seats had cigarette burns. The steering was very loose; very difficult to steer properly.
Upon return, no representative was available. We could not even complain about our experience. We simply left the keys on the counter; no drop box.
This car was the only one available. We were very disappointed with Payless. Again, other family members used other companies and had appropriate, newer cars. We will never use this rental company again because of our very poor experience. This vacation was our wedding and honeymoon and we were very hesitant to drive this car. DO NOT USE THIS COMPANY-PAYLESS!!!
A car is a car
Pros: Got a car that ran without any incident.
Cons: The person at pickup was not very friendly nor helpful about some insurance matters. Ended up asking half the airport if someone knew how things worked, and driving off fingers crossed that just nothing would happen. it seemed that Kayak gave me a third party insurance, therefor i had to sign a form at Payless that i refused their own insurance. I rather payed a little more for Payless their own insurance without this mess. The condition of the car... it works, with 100 dents and dirt and the car had trouble getting uphill. But it worked :)
Pros: Payless was cheapest car rental on Curacao. Car was of course not new but okay and as expected. It did the job. Take over and return of car was smooth and quick.
Cons: One front tire was totally run down, and rear tires were of different sizes.
Pros: Reliable transportation for a reasonable price. No bells or whistles. Auto locks and power windows would have been nice.
Pros: Friendly Staff
Cons: Pay less, drive less should be their catchphrase. They use old cars from AVIS rental. Very old cars
Pros: We had confirmation numbers and a rate preset before arriving in Curcao.
When we got there they said there was no car reserved and no other car available.....
We had to go down the rental row to Budget and got the last avialable car.
Never trust Payless.
Very bad
Pros: Curaçao
Cons: One original car was not drivable after one ride to hotel I switched to another car but it was just a little better
I was afraid that stopped in middle of the island and I loose entire day thanks God it did not happen.
Awful experience
Pros: First car we we given was beat up, a lot of miles on it (90k) and felt like the transmission was about to drop out. We returned it the next morning only to get another filthy, worn out, high mileage, beat up Kia that had low tire pressure in all 4 tires.
BS!
Pros: Nothing
Cons: The fact when we arrived they gave us a typed letter telling us they had no car for us AND the next time we rent from us they will give us 15% off. They didn't even try to give us any help with finding a different rental carrier. We felt like the whole set-up was a "bait and switch" scam.
Cons: We had many problems with the car , it stalled a few times , it did not start we needed to get a jump start which is not current in Curacao and the brakes were very bad we had to cancel two activities and we lost two days because there was no other vehicle available for us . The other rentals was a bit better .
Fair price for the car
Pros: Inexpensive, friendly staff and located right at the airport.
Cons: Car had several minor dents and the interior was pretty soiled. It's an island rental, so some stains are likely par for the course, but this car would have benefited from a steam cleaning of the upholstery.
Terrible vehicle and experience
Pros: Nothing
Cons: First of call, we arrived at the vendor's counter and had to wait at least 45 minutes. Then when it was our turn, the representative took at least another 45 minutes to get our car documents in order. It was our wedding trip and other family members used other companies, received their cars and were on their way to the resort before we were even addressed at the counter. The car we requested was an intermediate size. The rep did not even know what that was.
The car received was an old, beat up Kia Cerato, with dings and scratches: dirty with way over 75,000 kilometers ( odometer reading-probably rolled over). The arm rests were torn; seats had cigarette burns. The steering was very loose; very difficult to steer properly.
Upon return, no representative was available. We could not even complain about our experience. We simply left the keys on the counter; no drop box.
This car was the only one available. We were very disappointed with Payless. Again, other family members used other companies and had appropriate, newer cars. We will never use this rental company again because of our very poor experience. This vacation was our wedding and honeymoon and we were very hesitant to drive this car. DO NOT USE THIS COMPANY-PAYLESS!!!
A car is a car
Pros: Got a car that ran without any incident.
Cons: The person at pickup was not very friendly nor helpful about some insurance matters. Ended up asking half the airport if someone knew how things worked, and driving off fingers crossed that just nothing would happen. it seemed that Kayak gave me a third party insurance, therefor i had to sign a form at Payless that i refused their own insurance. I rather payed a little more for Payless their own insurance without this mess. The condition of the car... it works, with 100 dents and dirt and the car had trouble getting uphill. But it worked :)
Monday | 07:00 - 23:00 |
Tuesday | 07:00 - 23:00 |
Wednesday | 07:00 - 23:00 |
Thursday | 07:00 - 23:00 |
Friday | 07:00 - 23:00 |
Saturday | 07:00 - 23:00 |
Sunday | 07:00 - 23:00 |
No cars available
Cons: When we got there, they immediately told us there were no card available and that we could just try calling the next day to see if they hsd any. We end up cancelling the reservation .
Easy and thorough
Pros: I love the sales rep that took care of us, she explained everything so easily and had ready answers to our questions
Cons: The website did not include price of deposit
Non c'erano auto disponibili
Cons: Quando siamo arrivati, ci hanno immediatamente detto che non c'erano auto disponibili e che non avremmo potuto far altro che provare a chiamare il giorno dopo per vedere se ad HSD c'erano. Alla fine abbiamo annullato la prenotazione.
Facile e accurato
Pros: Amo il rappresentante che si è preso cura di noi, ha spiegato tutto così facilmente e ha avuto risposte pronte alle nostre domande
Cons: Il sito web non includeva il prezzo del deposito
Easy and thorough
Pros: I love the sales rep that took care of us, she explained everything so easily and had ready answers to our questions
Cons: The website did not include price of deposit
Facile e accurato
Pros: Amo il rappresentante che si è preso cura di noi, ha spiegato tutto così facilmente e ha avuto risposte pronte alle nostre domande
Cons: Il sito web non includeva il prezzo del deposito
No cars available
Cons: When we got there, they immediately told us there were no card available and that we could just try calling the next day to see if they hsd any. We end up cancelling the reservation .
Non c'erano auto disponibili
Cons: Quando siamo arrivati, ci hanno immediatamente detto che non c'erano auto disponibili e che non avremmo potuto far altro che provare a chiamare il giorno dopo per vedere se ad HSD c'erano. Alla fine abbiamo annullato la prenotazione.
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:00 - 18:00 |
Sunday | 08:00 - 18:00 |
Monday | 07:00 - 23:00 |
Tuesday | 07:00 - 23:00 |
Wednesday | 07:00 - 23:00 |
Thursday | 07:00 - 23:00 |
Friday | 07:00 - 23:00 |
Saturday | 07:00 - 23:00 |
Sunday | 07:00 - 23:00 |
Based on ratings and reviews from real users on KAYAK, the best car hire company at Willemstad Hato Int. Airport is Budget (6.7, 67 reviews).
Car hire companies that offer shuttle or pick-up services from Willemstad Hato Int. Airport to off-airport locations include Ace, Alamo, Avis, Boric Car Rental, Budget, Dollar, Economy Rent a Car, Enterprise, Europcar, and Hertz.