Car hire in Willoughby (Norfolk)

Driver's age: 26-65

Thu 23/5

Thu 30/5

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Mini

Economy

Compact

Intermediate

Standard

Full-size

Luxury

People mover

Passenger van

SUV

Commercial

Pick-up truck

Alamo

8.0

Very Good

183 reviews

Best rated

Cleanliness

8.1

Comfort

8.2

Pick-up/Drop-off

8.0

Value for money

8.0

One location in Willoughby

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Locations in Willoughby (Norfolk)

2200 Norview Ave

+1 833 338 3320

Monday	00:00 - 01:0007:00 - 23:59
Tuesday	00:00 - 01:0007:00 - 23:59
Wednesday	07:00 - 23:5900:00 - 01:00
Thursday	07:00 - 23:5900:00 - 01:00
Friday	00:00 - 01:0007:00 - 23:59
Saturday	00:00 - 01:0007:00 - 23:59
Sunday	07:00 - 23:59

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Reviews

2.0 Poor

Dec 2023

I don’t know if Kayak or Alamo is at fault but the type of Vehicle I wanted was not available and I made a trip there just to be told they didn’t have the type of car I rented.

10.0 Wonderful

Dec 2023

Friendly service, even for pickup after midnight. Nice car and easy drop off. Would use them again.

6.0 Okay

Apr 2021

Cons:

Windshield wipers needed changing. The car was shaking twice while driving.

2.0 Poor

Mar 2021

Cons:

Vehicle not ready..had to drive to another rental location to get the right vehicle. Car had bad smoke smell

10.0 Wonderful

Jan 2021

Pros:

Friendly staff and the car was very well taken care of.

Cons:

Service was great.

8.0 Very Good

Jan 2021

Pros:

Friendly staff, easy in and out for pick up and return

Cons:

Previous renters had clearly smoked inside the car, it smelled awful.

Dollar

6.2

Okay

169 reviews

Cleanliness

6.9

Comfort

6.7

Pick-up/Drop-off

6.2

Value for money

6.3

One location in Willoughby

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Locations in Willoughby (Norfolk)

2200 Norview Ave

+1 866 434 2226

Monday	07:00 - 23:59
Tuesday	07:00 - 23:59
Wednesday	07:00 - 23:59
Thursday	07:00 - 23:59
Friday	07:00 - 23:59
Saturday	07:00 - 23:59
Sunday	07:00 - 23:59

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Reviews

4.0 Mediocre

May 2024

Vehicle inspection before it's given to customer. Car availability. Dirty interior. Bent rims or low tire pressure.

4.0 Mediocre

Apr 2024

Car was in poor condition, vibration at speed, hole in carpet, warning lights on. Staff was friendly and nice.

10.0 Wonderful

Feb 2024

We had a great experience with Dollar. Thank you

2.0 Poor

Sept 2023

The rental counter was oversold and lacking 10+ cars the day I picked up. Their only available option was an electric car and definitely not what I reserved in advance. I was driving 3+ hours to take a ferry to an island that didn’t have a charger. They told me the car would fully charge in an hour and that it would be fully charged when I got it (neither of these things was true).

2.0 Poor

June 2023

Not much to like on this outing, waited in line three (3+) hours before getting to the counter. Lost half day.

8.0 Very Good

May 2021

Cons:

The drop off was so easy! What I would change is the extremely long wait to pick up the car! Everything else was great!

Enterprise Rent-A-Car

7.7

Good

32 reviews

Cleanliness

8.0

Comfort

7.9

Pick-up/Drop-off

7.6

Value for money

7.2

5 locations in Willoughby

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Locations in Willoughby (Norfolk)

3561 N Military Hwy

+1 757 853 7700

Monday	09:00 - 17:00
Tuesday	09:00 - 17:00
Wednesday	09:00 - 17:00
Thursday	09:00 - 17:00
Friday	09:00 - 17:00
Saturday	09:00 - 17:00
Sunday	00:00 - 01:00

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3561 North Military Hwy.

+1 757 853 7700

Monday	08:00 - 17:30
Tuesday	08:00 - 17:30
Wednesday	08:00 - 17:30
Thursday	08:00 - 17:30
Friday	08:00 - 17:30
Saturday	09:00 - 17:00
Sunday	10:00 - 14:00

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7436 N Military Hwy

+1 757 583 7700

Monday	08:00 - 17:3015:00 - 17:30
Tuesday	08:00 - 17:3015:00 - 17:30
Wednesday	08:00 - 17:3015:00 - 17:30
Thursday	08:00 - 17:3015:00 - 17:30
Friday	15:00 - 17:3008:00 - 17:30
Saturday	00:00 - 01:00
Sunday	00:00 - 01:00

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766 Settlers Landing Rd Unit M

+1 757 723 7997

Monday	08:00 - 17:30
Tuesday	08:00 - 17:30
Wednesday	08:00 - 17:30
Thursday	08:00 - 17:30
Friday	08:00 - 17:30
Saturday	00:00 - 01:00
Sunday	00:00 - 01:00

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912 W Little Creek Rd

+1 757 489 2006

Monday	08:00 - 17:3014:00 - 17:30
Tuesday	14:00 - 17:3008:00 - 17:30
Wednesday	08:00 - 17:3014:00 - 17:30
Thursday	08:00 - 17:3014:00 - 17:30
Friday	08:00 - 17:3014:00 - 17:30
Saturday	00:00 - 01:00
Sunday	00:00 - 01:00

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Reviews

6.0 Okay

May 2021

Cons:

The price.

8.0 Very Good

Feb 2021

Pros:

Mostly painless. Got an upgrade and car was pretty nice

Cons:

They tried to charge me for the upgrade without me noticing. Also tried to add an extra fee without me noticing. Price for rental cars have gone up and it’s annoying as it is

4.4 Mediocre

Oct 2020

Pros:

Branch was so busy. Difficult to pick up cars. Looks like they need more staff.

Cons:

Was charged $200 for collision damage I did not opt into because I paid for insurance through my reservation and through my own private insurance. Will never rent from enterprise again. Had a better experience with Budget and Avis.

4.0 Mediocre

Aug 2019

Pros:

There should be more staff on hand to assist customers. Those that were there appeared to be trying help the increasing line of people. The representative who helped me appeared to be trying to do his best under difficult circumstances.

Cons:

I did not get the car I booked and the one I got had not been washed. After going through the car wash I could see quite a few dings. The inside has an odor and there is/was sand or dirt on the carpet and paperwork from previous customers. It is also out of windshield wiper fluid.

10.0 Wonderful

Aug 2019

Pros:

Drove back to the iairport

2.0 Poor

July 2019

Pros:

Cons:

everything

Budget

5.9

Fair

38 reviews

Cleanliness

6.3

Comfort

6.8

Pick-up/Drop-off

6.0

Value for money

6.3

One location in Willoughby

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Locations in Willoughby (Norfolk)

1700 Norview Avenue

+1 757 855 1038

Monday	08:00 - 17:30
Tuesday	08:00 - 17:30
Wednesday	08:00 - 17:30
Thursday	08:00 - 17:30
Friday	08:00 - 17:30
Saturday	08:30 - 13:00
Sunday	09:00 - 17:00

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Reviews

10.0 Wonderful

Jan 2024

The young man at the counter was great very friendly and personable! However the lady that was working there with him was extremely rude and nasty! Her attitude is horrible for no apparent reason and does not have the personality to work around a customer service based business! A better job for her would be cleaning toilets or sweeping out the parking lot away from people where she can be angry by herself

6.0 Okay

Jan 2024

Last drop of the person cleaning came in when working on making another back to back reservation while my car is in the shop since a week or so before winter break started. They tried to make a big deal about some pet hair on the driver’s floor mat. That and the location was incoming me that the hold charge was 175% of my rental plus the total for days I made reservation for. At all the other locations, even using a debit card, the hold amount was max $200 in addition to the rental amount.

2.0 Poor

Oct 2023

The truck was clean. They did NOT have the vehicle that I requested. Did not downgrade the price and pickup was suppose to be at 1, received vehicle a 1:45 and was informed that it had to be back at 1 regardless of when it was checked out. Returned the vehicle 30 minutes early and was charged an additional $20. Will never rent from them again.

10.0 Wonderful

Sept 2022

Awesome service. Comfortable car. Easy drop off. My go to from now on.

2.0 Poor

Sept 2022

The agent was particularly rude and they had sold out of cars for the day, even though I had booked weeks ago. She sent me to another Budget facility, which was much more pleasant, but I also had a long wait there. I would not recommend Budget.

3.9 Poor

June 2021

Poor customer service. The lady who processed the rental had attitude.

Avis

5.8

Fair

21 reviews

Cleanliness

6.1

Comfort

6.5

Pick-up/Drop-off

6.2

Value for money

5.7

One location in Willoughby

Show locations

Locations in Willoughby (Norfolk)

1700 Norview Avenue

+1 757 857 0106

Monday	08:00 - 17:30
Tuesday	08:00 - 17:30
Wednesday	08:00 - 17:30
Thursday	08:00 - 17:30
Friday	08:00 - 17:30
Saturday	08:30 - 13:00
Sunday	09:00 - 17:00

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Reviews

8.0 Very Good

Jan 2024

Service was great.

10.0 Wonderful

Oct 2023

I enjoyed my experience with Avis. Everything was explained to my satisfaction. No hidden cost. Would highly recommend this company.

2.0 Poor

Oct 2023

Booked online, took a Lyft to the location. After 5 min, employee came out from the back and said there were no cars.

6.0 Okay

Apr 2021

Pros:

Car was cheap

Cons:

Pick-up was stressful, understaffed, and abrasive. Car smelled like smoke the whole time.

2.0 Poor

Aug 2020

Pros:

The original price

Cons:

Honoring my reservation

9.2 Wonderful

July 2017

Pros:

The price was less than half than if I would have rented from the airport. The manager was friendly and helpful.

Cons:

The parking lot and location could use an upgrade.

Hertz

6.0

Okay

No reviews available

Cleanliness

6.4

Comfort

6.6

Pick-up/Drop-off

6.0

Value for money

6.1

One location in Willoughby

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Locations in Willoughby (Norfolk)

1002 Rollins Hall

+1 757 855 1961

Monday	08:00 - 17:30
Tuesday	08:00 - 17:30
Wednesday	08:00 - 17:30
Thursday	08:00 - 17:30
Friday	08:00 - 17:30

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443 travellers who hired a car in Willoughby gave the car agency they used an average rating of 6.4

Average daily price per month

Car hire prices as pick-up date approaches

If you’re looking to save money and don’t mind renting a car in another neighborhood in Norfolk, look for deals in Azalea Acres / Sandy Heights, where daily prices are around $47/day, or Saratoga / Camellia Shores (average of $114/day).

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Car hire in Willoughby (Norfolk)

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