| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 09:00 - 12:00 |
Pros: Ease of reservation from kayak.
Cons: Only two cars to choose from, slow service, car wasn't filled with gas.
Good value
Pros: Good value for my money, roomy and handled well.....
Pros: Great service
Pros: Toyota was very nice and comfortable.
Cons: A little bit small but served its purpose
Pros: Ran smoothe & good on gas
| Monday | 08:00 - 16:00 |
| Tuesday | 08:00 - 16:00 |
| Wednesday | 08:00 - 16:00 |
| Thursday | 08:00 - 16:00 |
| Friday | 08:00 - 16:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | 08:00 - 16:00 |
Pros: Staff was very helpful snd friendly. Great customer service! It was so easy fast and very smooth transaction we have had for car rentals.
Pros: Everything was easy, fast and pleasant
Cons: nothing
the car had a bad smell so we had to keep the aircontioning blowing al
Pros: price waa a good deal
Cons: the smell was disturbing
Pros: The drop off was speedy and the customer service was great!
Pros: No line up when dropping off in yuma
Pros: Friendliness of hotel staff.
Cons: No free water bottles in room.
HHonors number required for free Internet (free to sign up but I had to keep looking it up - use email address).
Pros: Love The car
Cons: The color
Pros: Staff was very helpful snd friendly. Great customer service! It was so easy fast and very smooth transaction we have had for car rentals.
Pros: Everything was easy, fast and pleasant
Cons: nothing
Pros: The drop off was speedy and the customer service was great!
Pros: Friendliness of hotel staff.
Cons: No free water bottles in room.
HHonors number required for free Internet (free to sign up but I had to keep looking it up - use email address).
Pros: Love The car
Cons: The color
| Monday | 08:00 - 16:00 |
| Tuesday | 08:00 - 16:00 |
| Wednesday | 08:00 - 16:00 |
| Thursday | 08:00 - 16:00 |
| Friday | 08:00 - 16:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | 08:00 - 16:00 |
Cons: The car was dirty and not full of fuel
Pros: Yes, the staff were great and made the process seamless
Cons: Cant think of anything off hand. Thanx
Pros: We got an upgrade when we arrived. It was FANTASTIC. The car ride very nice and the pick up/paying process was very simple. Thank you guys so much!
Cons: The only downfall was it was hard to find the pick-up/drop-off section in the Yuma Airport.
Pros: Guy at pick-up was wonderful, gal at drop off was fine but very confusing where to park and where to go, terrible signage. Drop off was hand over your key, nobody checked car, nobody checked gas, no receipt, it will come in email; it did NOT yet. I wasted time taking pictures of car just in case.
Cons: Drop off was San Diego, non-airport, to get cheap price. Turned out "San Diego" was actually Tijuana airport, 35 minute drive from San Diego. Direct price was $101, but middle man price you pay commissions on was $51?? That's stupid. Direct/counter price should at least match best online price.
Pros: Service
Pros: Good pickup cute car
Cons: little crouded back seat was ok as i am small
All went well.
Pros: The drop off was convenient and quick.
Cons: Little bit of a wait at the pick up check out counter but not too bad. Just so happened a lot of people came in to pick up their rental car at the same time. I wasn't upset.
Pros: Easy booking reservation on kayak website. Clean and comfortable car. Great price.
Cons: Customer service at the pick up location (Yuma Airport). They were having computer issues. But instead of reassuring the customer it's not they're fault, they made me feel that it was my fault. Also I didn't pass the credit check (?) on my debit card so I was told I couldn't get the car without having a hold on my card. I told the agent that it was fine, that I was okay with the hold, and to run my card. The agent proceeded to tell me that he can't do it because I didn't pass the credit check, and that I needed a credit card to get the vehicle. My friend then offered his credit card to which the agent said it also did not pass the credit check. But then the agent accepted my friend's debit card and ran it. And that's how we were finally able to get the rental car. I'm not sure I understood what happened; and I asked the agent why he would accept my friend's debit card but not mine (I was fine with the hold). The agent proceeded to tell me it's because Avis had harsher renting policies regarding debit cards and credit checks. I have rented from both Enterprise and Budget (I was parked outside with a 16 foot moving truck from Budget that I rented with a debit card) and I have never had this problem. The agent's inability to solve all the issues made me regret my reservation with Avis despite the low price.
Poorly marked
Cons: Confusing and poorly marked. I understand that it is a small airport but I was wandering around everywhere trying to figure out how to return my car.
Pros: I didn't rent the car from Yuma to Houston. We took a train. Cancelled the car rental
Cons: was not able to rent cause no credit card
Pros: Yes, the staff were great and made the process seamless
Cons: Cant think of anything off hand. Thanx
Pros: We got an upgrade when we arrived. It was FANTASTIC. The car ride very nice and the pick up/paying process was very simple. Thank you guys so much!
Cons: The only downfall was it was hard to find the pick-up/drop-off section in the Yuma Airport.
Pros: Good pickup cute car
Cons: little crouded back seat was ok as i am small
All went well.
Pros: The drop off was convenient and quick.
Cons: Little bit of a wait at the pick up check out counter but not too bad. Just so happened a lot of people came in to pick up their rental car at the same time. I wasn't upset.
Pros: I didn't rent the car from Yuma to Houston. We took a train. Cancelled the car rental
Pros: Guy at pick-up was wonderful, gal at drop off was fine but very confusing where to park and where to go, terrible signage. Drop off was hand over your key, nobody checked car, nobody checked gas, no receipt, it will come in email; it did NOT yet. I wasted time taking pictures of car just in case.
Cons: Drop off was San Diego, non-airport, to get cheap price. Turned out "San Diego" was actually Tijuana airport, 35 minute drive from San Diego. Direct price was $101, but middle man price you pay commissions on was $51?? That's stupid. Direct/counter price should at least match best online price.
Pros: Service
Pros: Easy booking reservation on kayak website. Clean and comfortable car. Great price.
Cons: Customer service at the pick up location (Yuma Airport). They were having computer issues. But instead of reassuring the customer it's not they're fault, they made me feel that it was my fault. Also I didn't pass the credit check (?) on my debit card so I was told I couldn't get the car without having a hold on my card. I told the agent that it was fine, that I was okay with the hold, and to run my card. The agent proceeded to tell me that he can't do it because I didn't pass the credit check, and that I needed a credit card to get the vehicle. My friend then offered his credit card to which the agent said it also did not pass the credit check. But then the agent accepted my friend's debit card and ran it. And that's how we were finally able to get the rental car. I'm not sure I understood what happened; and I asked the agent why he would accept my friend's debit card but not mine (I was fine with the hold). The agent proceeded to tell me it's because Avis had harsher renting policies regarding debit cards and credit checks. I have rented from both Enterprise and Budget (I was parked outside with a 16 foot moving truck from Budget that I rented with a debit card) and I have never had this problem. The agent's inability to solve all the issues made me regret my reservation with Avis despite the low price.
Cons: The car was dirty and not full of fuel
Poorly marked
Cons: Confusing and poorly marked. I understand that it is a small airport but I was wandering around everywhere trying to figure out how to return my car.
Cons: was not able to rent cause no credit card
| Monday | 08:00 - 21:00 |
| Tuesday | 08:00 - 21:00 |
| Wednesday | 08:00 - 21:00 |
| Thursday | 08:00 - 21:00 |
| Friday | 08:00 - 21:00 |
| Saturday | 08:00 - 21:00 |
| Sunday | 08:00 - 21:00 |
Pros: There was no available vehicle
Cons: There was no available vehicle
Cons: Would have liked to know that my reservation was cancelled at LEAST a week before my trip as opposed to the LITERAL DAY BEFORE. Screwed the whole trip so thanks for that.
Cons: I booked the rental and when I got to the rental place I was told that they were sold out and I was still charged for the insurance
Pros: $100 for some hair on the seat
Pros: Staff was friendly
Cons: There were NO cars available even when there were cars listed as available on the website. Paid for the insurance and didn't even rent a car. Ended up taking my own vehicle out f town and just hoping for the best
Pros: Extremely happy and helpful with any questions wife and I had!
Cons: Excellent and easy service! We have no complaints!
Pros: Did their job OK. More through then some others and less friendly then some others.
Cons: No issues! Price too high! But seemed to be the only one available for my circumstance.
Pros: Pick up and drop off was very easy.
Pros: Great price
Pros: The price was very good
Cons: Had to walk a long way to get the car
Worst
Cons: Reserved online got to the location no cars available even though I called to verify they had cars
Pros: friendly.
Cons: tried way to hard to upsell. like 8 different things. the windshield was chipped. they make you sign the walk around sheet before you even walk leave the counter, then don't even have anyone out there when you walk around the car yourself.
Pros: Did their job OK. More through then some others and less friendly then some others.
Cons: No issues! Price too high! But seemed to be the only one available for my circumstance.
Pros: Pick up and drop off was very easy.
Pros: The price was very good
Cons: Had to walk a long way to get the car
Pros: There was no available vehicle
Cons: There was no available vehicle
Cons: Would have liked to know that my reservation was cancelled at LEAST a week before my trip as opposed to the LITERAL DAY BEFORE. Screwed the whole trip so thanks for that.
Cons: I booked the rental and when I got to the rental place I was told that they were sold out and I was still charged for the insurance
Pros: $100 for some hair on the seat
Pros: Staff was friendly
Cons: There were NO cars available even when there were cars listed as available on the website. Paid for the insurance and didn't even rent a car. Ended up taking my own vehicle out f town and just hoping for the best
Worst
Cons: Reserved online got to the location no cars available even though I called to verify they had cars
Pros: friendly.
Cons: tried way to hard to upsell. like 8 different things. the windshield was chipped. they make you sign the walk around sheet before you even walk leave the counter, then don't even have anyone out there when you walk around the car yourself.