Cons:I only had a debit card, no notes were given on needing a actual credit card online ( unless you are flying into SB airport lol) but was told that the down town location would take debit. ( which makes no sense.) Desk person would not help call downtown location to see if they had any vehicles like I had reserved at the airport location. Not willing to help. Poor customer service.Reviewed 21 Jun. 2021
review from
8.0
Pros:The woman who helped me with drop off was incredibly helpfulReviewed 28 May 2021
review from
2.0
Cons:They did not have my car available and said they tried to call me, but I never got a call. I needed a 12 person van, so it was not easy to find another one. Thankfully AVIS helped me out at the last minute!Reviewed 25 May 2021
review from
2.0
Cons:Vehicle that I reserved was not available when I went go pick up.Reviewed 7 Dec. 2020
review from
10.0
Cons:I liked the small airport with car pick up right outside the terminal. Very convenient, quick, and simple. Would probably choose a slightly larger car than a Toyota Corolla for four adults.Reviewed 28 Nov. 2020
review from
9.6
Pros:Staff was friendly and efficientCons:Car was a little dirty inside.Reviewed 18 Aug. 2020
review from
9.6
Pros:Easy, fast, and safe.Reviewed 26 Jun. 2020
review from
10.0
Pros:fast and courteousReviewed 14 Mar. 2020
review from
2.0
Cons:Car wasn’t available when we arrived, total messReviewed 3 Jan. 2020
review from
9.6
Cons:Room was nice, clean but a bit noiseyReviewed 30 Nov. 2019
review from
4.4
Pros:Staff was ok but didn’t explain much and left me to find the car which wasn’t in the correct spotCons:Vehicle was full of ants. Didn’t have any instruction of when or where to bring car backReviewed 5 Oct. 2019
review from
9.6
Pros:The staff was so very helpful. Easiest car rental I have ever had.Cons:I should have opted for a bigger car.Reviewed 26 Aug. 2019