6.0
When you have an offer for a surprise car, labelled Special Car, it should not be a Toyota Corolla? Not for $150 per day. I felt this was very misleading. I definitely felt duped with this one.Reviewed 1 June 2026
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4.0
Our pickup time was at 10am and we did not receive a car in SLC until 3:30pm. This caused us to have quite a bit of inconvenience in having to leave the AVIS rental location and wait until they called us later in the day when a car was ready. While we received a nice rental vehicle, it wasn’t overly clean. The dropoff in Omaha went smoothly.Reviewed 31 May 2026
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10.0
The car was clean and no scratches. The staff were nice and quick. The pickup and drop off was great.Reviewed 31 May 2026
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2.0
They wanted to fool me and down grade the car I got, ofcourse after waiting for them to arrive for almost an hour and halfReviewed 30 May 2026
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10.0
Timely and efficient pick up and drop down off, reasonable pricing for six days and late model vehicle which was very clean.Reviewed 30 May 2026
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10.0
My experience was great, the pick up was easy and efficient, the customer agent was very friendly and helpful😊.Reviewed 30 May 2026
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10.0
the car was clean fueled and ready to go. Avis Rep was friendly, and helpful.Reviewed 29 May 2026
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10.0
Everything was great!Reviewed 29 May 2026
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2.0
Car was not ready and when to pick it up there was no car in assigned spot. Required further interaction with agents to finally get a car, smaller than reserved and that was filthy inside and not great on the outside.Reviewed 29 May 2026
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2.0
Avis uses partner Unidas at Fortaliza Brazil airport. Unidas seizeed car without warning or explanation with prior rental on 5/4/26 leaving me stranded. Rental was prepaid via Amex Cc with Unidas /Avis for 4/23/26 through 5/23/26 per signed agreement. Avis nor Unidas will not credit the 19 prepaid days remaining. Have since found out that Unidas seized car to protect asset due to a US $58 ONLY pending dispute by Amex on 4/27/26 for an unauthorized/declined fuel return charge at 4/23/26 pickup. Unidas did not respond to Amex dispute inquiry. Canceled the 5/23/26-5/27/26 res with Avis/Unidas because of deceptive fraud practice. Avis Budget Group Resolution Team not willing to accurately investigate issue with supported docs., & quickly denied any credit due with only a form letter tesponse. There was also many english language translation barriers with team. Undias unwilling to resolve at pickup/dropoff airport counter.Reviewed 28 May 2026
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8.0
The car I reserved was double-booked. The agent was very nice and was able to find another vehicle and didn't charge to refill the gas tank.Reviewed 28 May 2026
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8.0
At first you didn’t have a Camry we reserved and were going to get a rouge(yuk). Buy a Camry came available thanks to the agent looking for one while we were still at the counter. Now we were very happyReviewed 28 May 2026
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