6.0
Since I was under the impression that car rentals at airports didn’t charge a deposit I didn’t have enough to cover it and left without the carReviewed 2 Aug 2025
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2.0
The staff was fine. It was very busy and They had no cars I had to wait n line for an hour to get my car then when I got to counter. They gave me an economy car that was super smal. I had paid and rented a premium car. She said it would be another 45 minutes for the car I paid for. I feel like I wasted money and could have rented from another company that was actually cheaper and no wait.Reviewed 6 May 2025
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6.0
The supplier choice is apparently an EV even though I didn’t select the EV option. They require you to bring the car back charged. For a one day rental to the airport, that is not realistic. I was also charged for gas, which I had stopped near the airport and filled up. I eventually got a credit but the whole thing was a hassle and didn’t leave me feeling good about renting from Budget in the future.Reviewed 29 Apr 2025
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4.0
Long line, and the wait was over an hour. They also scramble to get me a mini van. They were offering me another vehicle. I reserved the mini van weeks in advance.Reviewed 24 Mar 2025
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2.0
Didn’t even get to do it im 19 years old and nowhere on the app did it say you have to be 25Reviewed 27 Feb 2025
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4.0
Terrible car, long lines, inefficient Budget personnelReviewed 17 Feb 2025
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6.0
They did not have the car size I reserved but did give me a nice upgrade. The car was filthy and the gas tank was not filled. So I probably spent more on gas with the bigger vehicle due to a lower mileage rating but have to admit it was comfortable. Return was awful, they advertised online on their website that the office was open at 11:00 but the store the office was in did not open until 12:00 so I was stuck waiting an hour for the store to open to get access to the rental counter. When the attendant was questioned about that he said “well, I was here, take it up with the store”. And no, don’t ask, the drop box was inside the store too so that was not an option. If you were to ask if I would rent from Budget again, possibly, but not from this location.Reviewed 29 Apr 2024
review from![kayak]()
2.0
everything was great, except for pick up. the service desk informed me that because my reservation was made for 2pm pick up time and I arrived at 110pm, the car was in the back of the lot and was not ready. I felt lucky to get the car at 139pm but it came only after being persistent. I felt like they were doing me a favor rather than providing great customer service. and the car had not been washed in daysReviewed 21 Apr 2024
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8.0
The Corolla was ok. But I reserved a step upReviewed 30 Mar 2024
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10.0
Very easy process. Price worthy.Reviewed 7 Feb 2024
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4.0
I had to return a day early but did not get a credit back. Not a good way to do businessReviewed 23 Jan 2024
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4.0
The car i made a reservation for was not what i received. Pickup/drop off easy and price was great! Staff not pleasantReviewed 8 Jan 2024
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