6.0
Pick up was okay, the car was blocked in but they adjusted it. Drop off was sloppy and disorganized, they don’t pay much attention to anything. Finally I found the person to drop off my car to and they wanted me to park the car, so it took awhile with how they had the cars double-parked but I could do it. The lady immediately bumped the door when she jumped in to check the mileage, even though I checked it out with non damage. Great staff at pick up counter though he was very professional and quick.Reviewed 27 July 2026
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10.0
Great experience. Van was perfect for the trip. Fit 6 people very comfortably and plenty of room for our luggage although we all had smallish overnight bagsReviewed 27 July 2026
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6.0
1-There were long queues at both pickup and drop-off. 2-The security deposit still hasn’t been refunded.Reviewed 27 July 2026
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8.0
They stated the tank was full.. but was not.. they reasoned with "it depends on the last person usage and indicated different amount when full?!Reviewed 27 July 2026
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2.0
I was not able to get the car I reserved because an additional $3,000 was going to be held on my card on top of the $1,300 that the car rental and insurance (which I was forced to pay) was going to cost. It was the worst car rental experience I’ve ever had and I will only rent from Sixt and Turo moving forward. They are the only companies that always provide a great rental experience and tell you everything up front so you know what to expect when renting the vehicle.Reviewed 27 July 2026
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10.0
It was very easy and no hassleReviewed 26 July 2026
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8.0
Easy to pick up and drop off. My only concern was the front wiper blades were useless as the old rubber had gone hard and the blades just smeared all the dirt and dust all over the screen when I tried to clean the window which wasn't very safe as the visibility was then awful.Reviewed 26 July 2026
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6.0
I'm elderly and had questions about operating gps,radio,etc but staff said they did not provide that service. Car was dirty on the outside and windshield wipers were bad.Reviewed 25 July 2026
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2.0
I reserved and paid for a mid sized SUV, but received a small SUV. Please provide refund.Reviewed 25 July 2026
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6.0
The pickup process was chaotic. It was written on my booking confirmation (after I completed pre-check in paperwork online) that I would go to the Fastbreak counter to get my car - this was not correct and I almost had to go back to the other check in counter that had a very long line. There was also a quarter tank of gas in the car and I had along trip ahead of me that night so having to stop for gas wasn’t ideal.Reviewed 25 July 2026
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10.0
A short brochure on how to operate the Hybrid Nissan.Reviewed 25 July 2026
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2.0
Received a Jeep Wrangler that had a large spot of bird poop on the passenger seat, rotting food in the center console, sand everywhere, sunscreen on the windshield and two non functional seatbelts in the back (we have 2 kids, so those seats were used). We picked up the car late at night and in the dark, so we didn’t notice much of this till the next day. Gina, the woman at Budget’s local office, gave us a hard time about having not noticed when we picked up the car, told us we could have it cleaned and they’d pay up to a certain amount (which is not what anyone wants to spend their vacation time doing) or drive it 1.5hrs back to the airport location and swap it, possibly, for another Jeep if one was available. This car had close to 50K miles on, was beaten up, terrible suspension, filthy and should not be in the fleet let alone rented out. By far the worst rental experience we’ve ever had, and we rent a lot! Would never go back here and would never recommend this location to anyone.Reviewed 25 July 2026
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