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4.0
Cons:Too crowdedReviewed 25 Jun. 2021
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2.0
Cons:They didn't even have the car we rented or a full size sedan! They charged me more for a compact size car than the full size sedan I normally rented. Definitely won't rent again through budget.Reviewed 14 Jun. 2021
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10.0
Pros:Great vehicleCons:Pick up took longer than I would have liked. Was 30 minutes once we arrived but the lady was really nice.Reviewed 23 May 2021
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8.0
Pros:Staff very helpful and friendlyCons:Vehicle was not ready when expected. Minor snafu between rental agents and vehicle prep personnel.Reviewed 17 May 2021
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8.0
Pros:The car I got was exactly what I’d hope for, even though it was the company’s choiceCons:Pickup took a bit longer than expected, but wasn’t all that badReviewed 10 May 2021
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8.8
Cons:Drop off different than pick up gets expensive.Reviewed 1 Nov. 2020
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10.0
Pros:Good value. Clean. Shuttle was quick. No complaints.Cons:Had to wait about 10 minutes for shuttle due to COVID restrictions (only could allow certain number of people on each shuttle), which we understood.Reviewed 1 Sep. 2020
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7.2
Pros:nice customer service and good vehicle selectionReviewed 30 Aug. 2020
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10.0
Pros:I received a better car than what I was expecting.Cons:The drop off process could be smoother. Not much instructions, but it was fine.Reviewed 4 May 2020
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10.0
Pros:Friendly staff. I got a free car upgrade to and I really enjoyed the car. I was able to evaluate some new tech saftey features and the car was really comfortable. Also it was a hybrid so I didn’t have to pay as much gas!Cons:Everything was great.Reviewed 17 Feb. 2020
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4.8
Pros:The people were friendly and willing to attempt to help.Cons:My issues were a variety of things. When I was assigned a car I paid for, and everything greened great, we discovered that the cars keys had been lost after my bags were already loaded up. The next car that I was given was a Jeep Wrangler hardtop, that whistled loudly over 20mph, returned it the next day for a third car, a Nissan Pickup. Which was fine. When I checked out, the rate had gone up significantly and was told that they didn’t k ow what had happed and had to look into it. All well and good but I had a flight to catch and had to trust the staff would get it fixed for me. Eventually it did, but the process of this whole rental was not great even though the people were.Reviewed 11 Feb. 2020
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9.6
Pros:Everyone was greatCons:All the other agencies have airport onsite kiosks except for Budget. I had to take a shuttle, which increased the time it took to get from and to the airport. I was not expecting this.Reviewed 3 Dec. 2019
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