10.0
Not enough reps at the counter. Long wait in line. Reps were awesome!Reviewed 13 Nov 2023
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8.0
Initial pickup of car was the only negative part of rental. Car was not clean on inside and outside. The was a notice of minor dent at rear of car..Performance of c@r was good. Personnel were good with pickup/return…Reviewed 12 Oct 2023
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8.0
Maintenance light was on from the beginning. Questioned before we left and gal said Tacoma trucks have that issue. Ran fine but a little unsettling knowing some kind of maintenance was due.Reviewed 2 Oct 2023
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2.0
Pros:Absolutely nothing. Worst rental experience of my life. Car was dirty upon pickup. Had to make a few changes to my itinerary and their customer service line was busy or disconnected. It automatically more than doubled my charges. When I left a poor review at Avis, I was contacted by a customer service manager who said he would credit me back $200...and after 3 follow up emails over the course of 2 weeks, he has not responded. Horrible companyCons:Absolutely everything. Terrible experience and will never rent from them againReviewed 28 May 2021
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8.0
Pros:Drop off confusing if I wasn't experienced.Cons:1. Some one right there to check in the car or at least say they'd be right there. 2. Hot to open gas tanks written inside car. 3. How to change display back to mph instead of koh.Reviewed 14 May 2021
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10.0
Pros:My staff was super helpful and patient at helping a large family upgrade our vehicleReviewed 11 May 2021
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10.0
Pros:Easy pick up and drop-off, great car!Cons:More desk staff at pick up - it took longer than I'd hoped.Reviewed 22 Mar 2021
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10.0
Cons:It would be nice to have standard cab pickup trucksReviewed 20 Mar 2021
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8.0
Pros:Good value for the price and a nice driving Subaru.Cons:Car was fairly dirty on the outside. Also, there was a super long wait for someone to check us out when we returned the car to the airport. We must have arrived during a shift change. Glad we got there several hours early!Reviewed 16 Mar 2021
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10.0
Pros:Yes very nice peopleReviewed 6 Mar 2021
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6.8
Cons:Pick up, didn’t originally offer the car we reservedReviewed 30 Aug 2020
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9.2
Pros:Went to the counter on the first floor and there was no one there nor was there a sign to go to the second floor. An employee from another company walked by telling me to go upstairsCons:A sign stating the first floor counter was closed snd to go upstairs.Reviewed 8 July 2020
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