Chengdu hotels

Pros: Ana (manager) was AMAZING!!!! The food left much to be desired but the rest was the best ever.

Pros: The staff are super friendly and always willing to help. They always go above and beyond and have something pleasantly surprise me in all my stays: this time, I was surprised to receive a birthday cake!

Cons: We really don’t have any thing that we don’t like.

Pros: Good. Price and food

Cons: Transportation arrangement

Pros: Always very nice!

Cons: The Villa is just another building, not really a "Villa", kinda of creepy in the night, kinda dark

Pros: Very modern, very comfortable. Massage chair in room. Good attentive service. Helped me with ideas of things to do when I had some free time and how to get to them.

Cons: Very few staff members speak any English. Restaurants and lobby bar deserted most of the time.

Pros: The waiters are very friendly and the transportation is very convenient

Cons: N/A

Pros: Room was comfortable with a lounge and small table for relaxing and watching TV.

Cons: Too far out of the central area. Had to get taxis to go anywhere.

Cons: In good faith, I approached this property to alter my check in dates. Despite follow up emails, the Hotel ignored my request. The provided phone lines were out of order or not answered. Even a polite email saying that no changes were permitted would have been professional. Very unprofessional

Pros: the breakfast was very good

Pros: Excellent service by all the staff , from reception to bellboys to chinese restaurant staff. Extremely efficient . superb location.

Cons: non Mandarin speakers may struggle a little .

Pros: Room was comfortable, clean and room service was excellent during my stay, staffs were friendly

Pros: Love the view and its location. It is in the heart of Chengdu. Best location if you travel to city for business. Hotel is attached to 2 biggest shopping mall in the city. Highly recommendation.

Cons: the hotel lobby is on the 3rd level, which can be a bit confusing. Considering most of them you will need to exit the compound to the ground level, but you often find yourself trans-passing a restaurant... which is not a pleasant experience.

Pros: Everything!

Pros: location is perfect. very close to taiku li. staff very helpful. room very comfortable.

Pros: Comfortable room, very good facilities, staff were all very helpful and friendly

Cons: Quite noisy in the corridor when people walk passed my room. Not many non-Szechuan style restaurants choices nearby - not user-friendly for solo travellers. It was next to a shopping mall but the mall didn’t have decent restaurants unlike everywhere else, only 2, one buffet place and one hotpot place. Not sure if I would return due to the above reasons. No fault from the hotel itself, it’s a beautiful place and very comfortable to stay.

Pros: Best gym i have seen in a hotel. Every kind of cardio, weight machine and free weights you could need. Huge pool. Rooms are huge and clean. Hotel itself is very new and nice

Cons: Little English by the staff. They have to come to your room if you want to order room service in English (point to the menu). Internet is horrible, but normal for china.

Pros: The frontline staff Alvin Huang (香港) was very friendly and helpful

Pros: Impeccable accommodation and daylighting is excellent. Wonderful bedroom They have a great golden service team, everyone of this team will offer enthusiastic service. I would like choose the hotel again for my next homely stay.

Pros: Loved the breakfast. Great options

Cons: The staff weren’t so friendly and cleaning lady was lazy to do proper cleaning

Pros: staff are great!

Cons: the power socket was not functioning in the bathroom and then in the suite the power socket and the hair dryer was not easy to plug in for it to work either

Pros: Location is great and all the staff are very helpful .also room are very large and clean and up to date . Brakefast is nice and every thing is good . Specialy Maggie and Chrelot those two people are very nice .

Pros: -Breakfast is good. -Bed is comfortable . -The bellboys are good looking and friendly. -Chinese restaurant, the food is very delicious!

Cons: Several details ruined our entire stay. No service mind in general. - I booked a Deluxe king room for 3 nights here on booking and the check-in staff suggested us to pay extra to upgrade to a Gold suit which we did, but the problem is they didn't inform us we need to pay for our 12years old son's breakfast fee. We could just book two Deluxe king rooms instead. -No executive lounge use rights from our extra pay upgrade, but book directly from booking you will get. The price is about the same. -We ordered a chief's recommended kimchi soup from the Japanese restaurant, the recipe of the menu has written very clearly that there's squid in the soup, but no squild at all, not even a taste of squid!!!!! How they solve the problem after we asked....no one told us why and they did nothing about our doubts. In the breakfast restaurant, the baker was just standing there and talking with one guest for 15 minutes and he did ignored another guest made one of the food pliers dropped on the floor. And they never replace it. So the next guest can continue to use it. Welcome to the Fairmont Chengdu! -Jan.2nd morning around 6:50 when I took my plate to take food, right in front of me, behind the food table. One of the chef expectorated really loud. And another two chefs came they started to chat, one of them was swearing loud: F**k your mum's pus*y! in Sichuan dialect"***ni ma mai P". Is that my fault to understand their dialect ? Those shouldn't be the services you get in a 5 stars hotel, especially an international brand like Faidmont!

Pros: Everything was so great! Definitely i'll choose Fairmont Hotel next time :)

Pros: Breakfast and cleanliness and staffs

Cons: The location is far from shopping

Pros: Best location possible, right in the middle of Chengdu. Clean, well designed and very helpful staff.

Cons: Nothing

Pros: Great location, wonderfully appointed and attentive staff. We were there for a conference and everything was well taken care of.

Pros: Perfect hotel in this busy city, the buffet is fantastic, food great and all round a brilliant hotel, just what we needed after a few weeks touring round china, a hotel where we could kick back and relax

Pros: Reception staff 周一帆 is really helpful and pleasant

Pros: Delicious seafood buffet, very friendly staff, especially high level service provided by the lovely Coco.

Pros: Cleanliness and comfortable bed

Cons: Wifi didnt quite work

Pros: Location was nice along the river and train station.

Cons: Reception staff were impatient. Room was poor quality, carpet and curtain were filthy.

Pros: I was upgraded to a suite - the staff changed sheets every day - did not use breakfast service, Nice views of the city - comfortable stay.

Cons: The hotel is a ten minute walk to metro which is fine. But around the property for a quarter of mile are few restaurants or shops- this is In contrast to so many other chengdu hotels which are located around the city. Still, a pleasant stay.

Pros: Clean and spatious rooms. The hotel is located in a not too busy area of Chengdu and close to the subway.

Cons: All other guests seemed to be Chinese families (national holiday period). This means noisy people during the night in the corridors and other rooms. The staff was helpful but English could be better.

Pros: Huge comfortable bed, excellent shower, nice view of river and city center. Easy to walk around town or rent a bike. Convenience store 30m away. Easy check-in/out. Accepts international credit cards. Pool and gym are good.

Cons: Table in room was unstable and closet doors did not stay closed, so inside light stayed on. Must have a cap if you swim in the pool.

Pros: The hotel was what you would expect of a luxurious hotel. 24 hours service, daily room cleaning, good food. Also the river view really stood out to be great.

Cons: I missed the little pile of printed out city maps you can usually find in hotels a little bit. Maybe I just didn't see it though. Also it takes a while(about an hour) to get to the attractions of chengdu)

Pros: Location is superb and the subway is within walking distance

Cons: Thete are stains on the floor which I think are hard to remove I was given a smoking room in the smoking floor despite my request for a non smoking room

Pros: amazing bedrooms and late check out.

Cons: Nothing.

Pros: It looks impressive. The staff is very helpful.

Cons: The toilet and bath should be updated.

Pros: The front desk agent was so nice to check us in so early that we could take a nap before our day tour. Everyone in the hotel was very friendly and helped us promptly when needed.

Pros: Good breakfast. Helpful staff. Good location. I would stay here again.

Cons: Dinner menu is a bit pricey.

Pros: Family room was very nice. Location was great close to Wanda and Metro station.

Pros: It was a very nice hotel for the money

Cons: Some of the staff was a little unfriendly, and I think it is the way that Chinese women relate to men in a business setting, and I am not used to it

Pros: Very stylish hotel, lovely big room and bathroom had shower and bath.

Cons: No complaints about hotel, maybe not as central as some.

Pros: Room was very comfortable, large and clean. Breakfast was delicious. Staff was very friendly and English speaking. Everything was great!

Pros: Clean rooms, good Chinese breakfast and good value for money. The delivery robot was a plus! Taxi stops in front of the entrance so good as we had some luggage with us. The breakfast room on the 30th floor had a fantastic view of the city.

Cons: The checkin service was slow and the staff spoke little English.

Pros: The design of the room. The bathroom. The kindness of the lobby

Cons: A little flavour of smoke in the room.

Pros: Their room is neat and tidy..

Cons: The staff are not helpful. Rude and inpatient way to interact with customer..

Pros: Helpful staff. New and tidy rooms. Good value and a decent breakfast upstairs. Good proximity to restaurants and shopping areas

Pros: The location was excellent. We could walk to the major shopping area as well as the Square and People's Park. The English speaking staff were helpful, the rooms were good and we loved the fancy toilets. The price was unbelievable for what we got. As our currency is fairly weak, we were very happy with the price we were charged.

Cons: The staff struggled with English. In fact there were a few who would actively try and avoid us when they saw us coming.

Pros: The location is excellent walking distance to Chunxi Rd and nearby 7-11, restaurant, cafe etc. It's easy to get a taxi from lobby. Bus station is +200m away. The toilet is awesome, the room has a lot USB port for charging no converter needed.

Cons: Hotel does not supply air conditional on November although the outside temp was 18-20 degree. So when you're feeling warm you have to open window, since the building is location in the middle of city, when you open the window the noise of the traffic is a big trouble at night when sleeping.

Pros: Robot service was amazing ! Staff there are helpful and nice. Location is great, it’s so central that you can have everything around - shopping, restaurants and takeaways

Cons: There’s construction work next to the building which is a bit noisy in the morning when we are still sleeping

Pros: Staff is very nice and helpful! There’s even a robot waiter to deliver goods! Like the robot ! Location is really central so it’s close to shopping malls and various restaurants.

Cons: One day there’s construction work next to the building so it is a bit noisy during the day