Hilo, The Big Island, HI, United States - Hilo Intl
31 May — 7 Jun
Same drop-off
Hilo, The Big Island, HI, United States - Hilo Intl
Tue 31/5
Noon
Tue 7/6
Noon
Driver's age:
Reviews
Overall rating8.1 ExcellentBased on 53 reviews
Cleanliness
8.4
Comfort
8.2
Overall
7.9
Pick-up/Drop-off
8.5
Value for money
7.5
Recent reviews
Traveller rating
10
2
0
1
0
Find reviews that mention:
10.0
Pros:Let switch drop off after airline messed us up.Cons:There was definitely a speed sensor that would ding when you went 56 mph. That was super annoying 😒Reviewed 29 Apr. 2021
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6.8
Pros:The counter person was pretty nice and friendly. The check in and check out was really quick. We love the vehicle because it accommodated our whole family and the purpose for the rental and it was a really smooth and comfortable ride.Cons:The rental company should have cleaned the vehicle before renting it out. It was really dirty, inside and out, and my daughter found a used, dirty mask, that could have exposed us to Covid!!! There was dirt in the center council and in the storage compartments on the doors, and the vehicle looked like it hadn’t been vacuumed. Also, there were smudges/hand and fingerprints on the windows and center council. We really would expect a higher level of cleanliness during a time like this!!!Reviewed 22 Nov. 2020
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10.0
Pros:very good staffReviewed 17 May 2020
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8.0
Pros:The counter staff is very nice.Reviewed 29 Dec. 2019
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10.0
Pros:Friendly staff, no lineReviewed 16 Dec. 2019
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10.0
Pros:Cat was perfect size, reasonable price, service was Great!Reviewed 3 Sep. 2018
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8.8
mazda 3Pros:car was comfortable and new, very clean. loved driving a model i havent before. dollar reps are great.Cons:the screen & 'smart' features on the car were not always working. they would often misfire. the radio was a bust, as with the screen not consistently working channels could not be used.Reviewed 22 Mar. 2018
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10.0
Pros:Great condition and very clean.Cons:A bit expensive.Reviewed 26 Dec. 2017
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8.0
Pros:Helpful agentReviewed 19 Nov. 2017
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2.0
ANT INFESTATIONPros:The car was roomy.Cons:The car was infested with ants the whole time. I did not call because i didn't want to deal with someone hundreds of miles away. Also, I was too far from the airport to return the car and did not want to waste my valuable vacation time.Reviewed 27 Sep. 2017
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10.0
Good experiencePros:The person who helped us was really nice, gave us directions for where we were heading and some passes to get into a botanical garden that was on our way.Cons:Definitely did not match the quoted price on kayak... Lots of add ons once you get to the counter to pick up your car.Reviewed 9 Feb. 2017
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6.4
Pros:The staff was very helpful!Cons:tThe price was astronomical.Reviewed 16 Aug. 2016
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