Book Enterprise Rent-A-Car hire cars in Waterloo

Reviews for Enterprise Rent-A-Car in Waterloo

Recent reviews

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Wonderful

8

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2

4.0

I liked the customer service, but at the time of driving I had problem with brakes(it was getting hold when ever I applied it) and also the music system was making a lot of disturbance even when I was using apple car play.Reviewed 1 Mar 2024

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10.0

Excelente atenciónReviewed 8 Jan 2024

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10.0

Keep doing the good job.👍👍👍👍Reviewed 6 Jan 2024

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4.4

Return car Jan 2. Want to know & check payable. Doc system needs improPros:They re easy going when I requested a change of vehicle on 1st day. 2 pick up experience are good. They worked fast. No long wait. Drop off airport was painful. Hard to find Enterprise entrance!Cons:I didn’t get correct receipt or rent contract. I didn’t hv any paper 1st day as they said they would email me. But no email received. I requested paper 2nd day. They gave me one but vehicle info wasn’t right. I told them the incorrect info n asked question about payable by email. No reply. After returned car 4 days, I still hv no email no receipt. I still don’t know what payable. Doc needs improvement.Reviewed 6 Jan 2018

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10.0

good price good servicePros:short nice and sweetReviewed 20 Nov 2017

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2.0

Under 25 drivers steer clearPros:Kayak made it seem easy, and booking was fast. I like that I didn't have to pay upfront.Cons:I wasn't able to rent a car at all because Kayak all the small print and so I didn't show up to the dealership with the proper paperwork for under 25 driver. The person st enterprise was very kind but couldn't rent me a car so I went elsewhere. I won't be using kayak again for a while.Reviewed 8 Oct 2017

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9.2

Awesome servicePros:Great service. Got a shocking phone call when I found out all the cars returned were damaged and I didn't have a rental. But Fasid called me back a short time later and managed to find me a car. Great service. will be back again for site. And the weekend service being opened is a HUGE +.Reviewed 12 July 2017

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10.0

Pros:Fast friendly serviveReviewed 9 Mar 2017

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8.4

Pros:Friendly ,helpful staff.No hiďden charges and no hard sell for insurance and extras Fast service. Would come back.Cons:Car was not cleaned up both interior and exterior. Not that bad inside but needed a wash outside. Even a quick car wash and interior wipe would have bee niceReviewed 10 Jan 2017

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3.6

Won't rent again from enterprise.Pros:We decided to make our holiday travelling more comfortable by renting a minivan. We found good pricing at enterprise so we gave it a shot. The van was actually pretty nice except that it had a strong smokey smell to it and they have no other vans to offer at the time. It was my first time renting a vehicle, and I did not think to put a second driver on the car. I ended up getting sick over Christmas and unable to drive. Enterprise was closed over the holidays from Saturday to Monday - which is an extremely long time for a retail company of any kind to close, at the busiest time of year. We called customer support to add my brother as a driver but they refused, as you apparently can only do so at a enterprise branch - but they were all closed for days!!! They would do nothing for us in the circumstance, we were stuck for 5 nights unable to drive the van and be properly insured. I understand that there are policies in place for a reason, but it's disappointing that a company would lack customer service in emergency situations. It strikes me as odd to rent vehicles during times of closure, where customers are unable to be helped for 5 nights.Reviewed 30 Dec 2016

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10.0

Pros:nice people to deal with.Reviewed 13 Nov 2016

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4.8

expensive with car problemsCons:was 800 km from home. car ran fine for 95% of the time. drove to the grocery store in the city i was visiting and then the car wouldn't start. ended up having to pay $70 for them to bring a new car to me. the bill was already at $290, so i had a total of $360 for a 4 day trip. not sure if this was standard in the business to charge extra for problems that the customer didn't cause. i think my car rental days are over.Reviewed 4 Nov 2016

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• Where are the best pickup locations for Enterprise car rentals in Waterloo?

  Enterprise operates numerous pick-up stations across Waterloo. However, Toronto Pearson International Airport (code YYZ) offers the best pick location. One major advantage of picking up your car from this station is that you will have a wide range of car types to choose from, based on your preferences. Compared to other pickup stations in Waterloo, Enterprise YYZ has the largest fleet of cars, and the location is easily accessible.

• What are the different car rental benefits or amenities offered by Enterprise car rentals in Waterloo?

  There are many benefits that you get when you book Enterprise car rentals in Waterloo, including winter car services, a pet-friendly policy, and child seats. Furthermore, renters are allowed to bring their furry friends when booking their cars, particularly household animals like cats and dogs. Nevertheless, ensure that the vehicle is clean before returning it to avoid cleaning charges. If you are travelling with your family, remember that Enterprise provides essential devices like child seats, booster seats, and infant seats at a small fee.

• Where are the best places to park Enterprise car rentals in Waterloo?

  You can take advantage of free parking when touring Waterloo, which is usually on weekdays from 8:00 am to 5:00 pm for two hours only, and on weekends and evenings. You can find space at the Museum Lot, City Center Lot, and Station Lot. Furthermore, most hotels offer free and secure parking for their clients, and you utilize your space while here. Other popular parking lots include Civic District Parking Garage, Kitchener Market Parking Garage, Charles & Benton Parking Garage, Duke & Ontario Parking Garage, and Kitchener City Hall Parking Garage.

• What is the most popular car hire from Enterprise Rent-A-Car in Waterloo?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Waterloo.

• How many car hire locations does Enterprise Rent-A-Car have in Waterloo?

  Enterprise Rent-A-Car has 2 hire locations in Waterloo. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Pearson Intl airport (YYZ)?

  No (according to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Pearson Intl airport (YYZ)?

  Yes