6.8
Pros:Yes, the philipian lady at check in was very professional and helpful. Drop off, staff was ok not to welcoming.Cons:Give clear guidance how to go to the terminal 2!Reviewed 4 Feb 2019
review from![kayak]()
2.0
Europcar is a scamPros:NothingCons:We booked and had a confirmation email with the price for the rental for 8 days. When we arrived the person at the desk had all our reservation information but said the price was 4 times what our email said. When we showed him the confirmation stating the vehicle and the price, he said “I cannot do that price, this is my best price” and the amount was four times our confirmed reservation amount. We have since checked back to see if we misunderstood the email but no, they just offer one price online and then when you get there adjust the price and will not honor the confirmation from online. The worst part is when this was happening the guy behind us in line said “oh yeah they do that all the time, every time I rent with europcar they charge way more than when you originally book, it’s a huge scam” he said the only reason he uses them is because it is a company card so not his money. I would NEVER use them again. We had to scramble to find another company last minute and got a car from them for a more reasonable rate.Reviewed 24 May 2018
review from![kayak]()
2.0
Be very careful of the currency when you book your vehicle.Cons:I booked the vehicle in AED(local currency in Dubai) and I have an email confirmation for this, but when I got to the rental desk I was told the amount would need to be paid in dollars. So the reservation turned out almost 4 times the amount. Even though I had an email confirmation with the currency clearly written in AED, they would not honor it. They already had the slowest and most pathetic service I’ve ever experienced in my life, so I went ahead and just paid the amount to save my time. I highly would not recommend this company.Reviewed 6 Apr 2018
review from![kayak]()
10.0
Pros:Thier flexibilty and the free upgradeReviewed 24 Mar 2018
review from![kayak]()
10.0
very good carPros:the same i booked with full options and tented windowsReviewed 25 Feb 2018
review from![kayak]()
3.6
Cons:It took way too long (~45) min to get the car out at rental place. Car was not clean. It took two follow-up emails to get the rental invoice emailed to me.Reviewed 19 Feb 2018
review from![kayak]()
10.0
All goodPros:The car was good . Returning the car was fast .Cons:Taking the car took a long time .Reviewed 14 Jan 2018
review from![kayak]()
7.6
Pros:Car is beautiful and comfortableCons:Bad service on delivery and rewindReviewed 26 Nov 2017
review from![kayak]()
3.6
Cons:They give me a smaller car Pajero and I'm very upset for that and they sad it's kayak mestic .Reviewed 4 Dec 2016
review from![kayak]()