9.2
Pros:Desk staff went above and beyond in friendliness, providing maps, tourist information and road trip suggestions around state. Absolutely wonderful "small town" kind of experianceReviewed 16 Feb 2019
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10.0
Fantastic Experience!Pros:The ease of pickup/drop off, customer service was friendly, car was clean and in great shape!Cons:There was nothing in my experience that needs improvement.Reviewed 9 Apr 2018
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2.0
Pros:nothingCons:They lied to me multiple times about everything. I called to verify everything before I left. When I got there to pick it up. everything they told me about debit cards and insurance the day before was wrong.Reviewed 31 Mar 2018
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10.0
Pros:Car lot is right next to the terminal. Check in and drop off was easy.Reviewed 27 Mar 2018
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10.0
Great experience!Pros:Brand new car. Drive well in the snow. Easy pick up. Even included a snow brush.Reviewed 28 Dec 2017
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10.0
Pros:Very good service at the Boise Airport Clean and well-maintained vehicle Hertz promised an AWD SUV and delivered on that promiseReviewed 6 Nov 2017
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6.0
Customer no- serviceCons:The reservation was made in my name, upon arrival I wanted to switch it to my husbands name so he could be the primary driver. They wouldn’t make that happen without adding an additional $13 per day to my bill. I was willing to be taken off the contract, but no. So what started out as a good deal, turned out to be an expensive car rental.Reviewed 9 Oct 2017
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2.0
excessive fee for cancelCons:I cancelled the rental the day before I was to get car. I was charged $85.00 for a $100.00 rental. $18.00 refund. No more Herttz for meReviewed 23 Sept 2017
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10.0
Great servicePros:How easy it was and the fair prices.Reviewed 21 Sept 2017
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2.0
Did not have my reservationPros:When I arrived st the Vancouver Hertz, they could not find any reservation from me. I couldn't locate the email confirmation. I had to reserve a car on the spot and was billed twice.Cons:I was billed twice and am having to dispute one of the charges.Reviewed 13 Sept 2017
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10.0
Pros:Quick service on both picking-up & dropping-offReviewed 6 Sept 2017
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10.0
Couldn't have been betterPros:Maybe it was the small airport in Boise but everything was quick and easy, and the service was top notch.Reviewed 26 Aug 2017
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