Book Hertz car hires at Geneva Geneve-Cointrin Airport

Reviews

Recent reviews

Traveller rating

Wonderful

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Very Good

1

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Okay

2

Fair

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Mediocre

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Poor

2

2.0

Cons:The car was delivered on April 1, and the amount of 876 Swiss francs has been booked and the amount has not been unbooked yet.Reviewed 5 Apr 2018

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6.8

Pros:Car was greatCons:The person who gave me the car was extremely rude! I bought insurance for the car online when I booked, yet she repeatedly told me that I was unprotected and made me feel like I did not have adequate protection when I did. I also would have appreciated knowing a few things about the car that no one told me about.Reviewed 7 Feb 2018

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5.6

Deteriorating customer servicePros:No problems with car.Cons:No windshield washer fluid, was a real problem driving in bad weather on the highway. I guess that's something I assumed would be there. Unfortunately, this is not the first time. Service not nearly as helpful as usual. In the past we have made an effort to rent from Hertz because of the extra effort they have made at this location. This time they made out the whole contract and we were about to sign when we noticed it was 300 € over our reservation price. Had to re-do. Price was already about 50% higher than what we usually pay at this location (Geneva airport, French sector) Also, we seemed to remember always getting snow tires in the winter as part of the standard package. Apparently not.Reviewed 18 Jan 2018

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2.0

Cons:They gave us the wrong snow chains, which didn't fit the tires of the car. We had to call a very expensive cab to get us to the hotel from the foot of the mountain.Reviewed 2 Jan 2018

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4.0

Very misleading rental process with Kayak and Hertz in GenevaPros:Rental price was ok for Geneva, got a good car (Mercedes A class)Cons:The online rental process is completely misleading and full if miscommunication (on purpose?): The pick up location was on the French side of the airport, but until the last step of the booking process Kayak and Carrentals stated "Swiss side" Usually no vignette for Swiss highways is included on the French side, so you pay CHF 40 extra The car did not come with winter tires, not sure thst is legalReviewed 4 Dec 2017

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8.4

Cons:Hertz charged me currency conversion fees without asking firstReviewed 31 July 2017

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3.2

It was a bad experience with HertizPros:It was cleanCons:They took extra money more than we agreed on the site with the insurance despite of your offer price which made me cancel another reservation because I thought you were better price and offers .I had an accident I lost the key and they didn't give me a nother car or a Spair key for the car and they sent someone to pick up the car and left us in the rain with my children in the highway waiting for the Taxi for 2 hours. .It will be the last time I rent a car from Hertiz or with your site if you didn't solve the problem.Reviewed 27 July 2017

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2.0

Horrible servicePros:I had to cancel my reservation and was bumped between priceline and hertz a total of 4 times. Each saying the other was responsible for cancelling. I still have not received a message confirming the cancellation and that I have not been charged. I know that this is an automated bank to receive feedback but here's hoping you care about your customers to investigate and respond.Reviewed 1 May 2017

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2.0

It was a horrible experiencePros:NothingCons:Very poor customer service and did not help me when I needed it. Will Never rent from hertz againReviewed 14 Apr 2017

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2.0

Disastrous experienceCons:I had deliberately called at the time of booking to confirm that the booking was for the SWISS side at Geneva airport. That was confirmed at the time while booking it was at the French side. I was forced to pay an extra of 400 Euros on the spot due to this.Reviewed 20 Feb 2017

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8.8

Cons:the price didn't include insurance at all and adding one more than doubled the priceReviewed 5 Oct 2016

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5.6

BE AWARE of the GAS TANK INDICATORPros:The car itself was quite nice: Clean, comfy and great milage (860km!!). Its been a while I didn't drive a stick shift so it was refreshing.Cons:I thought I booked the car in Geneva airport so in my mind I had to pick it up where the "rental car" signs were. I get there after looking for that bloody place for some time only to be told that I have to go to the french side to pick my car (I did book my RSVP when I was in France so maybe thats why). I get there, wait in line for quite some time, before I finally decided to go fwd and call out the Hertz rep who was not even making eye contact after 5min! and no he was not busy with another customer. Anyway, I get the car (without going around and checking it out) and drive to my hotel (30km away). I return with the car to airport the next day to catch my flight. On the way to the airport (30km away) I refill the car TWICE, since the gas tank indicator was a TINY BIT below FULL, but the indicator didn't move. I filled the car so much that it overspilled. I get to the airport: Not only there was NO SPOT to park the car but there was no one to talk to about the gas tank indicator prob!!!! So Guess what happened next: I look at my credit card bill a few days later and I see I got charged almost $30 for gas!!! Moral of the story: CHECK THAT EVERYTHING IS FINE WITH THE CAR BEFORE YOU EVEN TURN IT ON OR ITS ON YOU!!!Reviewed 6 Sept 2016

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• How much does it cost to hire a car from Hertz at Geneva Geneve-Cointrin Airport?

  On average a hire car from Hertz at Geneva Geneve-Cointrin Airport costs $139 per day.

• What is the most popular hire car from Hertz at Geneva Geneve-Cointrin Airport?

  Compact (Class Compact Car or similar) is the most frequently booked hire car type from Hertz at Geneva Geneve-Cointrin Airport.

• Where can I find Hertz hire cars at Geneva Geneve-Cointrin Airport?

  Geneva Airport Swiss Side is the closest Hertz hire car location to Geneva Geneve-Cointrin Airport. The telephone number for this location is +41 22 717 80 80.

• Does Hertz offer shuttle or airport pick-up services from Geneva Geneve-Cointrin Airport (GVA)?

  Yes