8.0
Service good ! Price reasonable.Reviewed 16 Oct 2023
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8.0
Service was great at drop off and pick up. Chosen car was nice sized sedan. My dismay was that I rented a car in BC with Alberta plates. I am from BC, live in Alberta. Alberta drivers in BC are treated with generally more aggression and disrespect. I did call the office and was issued a claim # incase any problems arose. I didn't drive the car very much and was a significant waste of money as I had alot of people to see and things to do. Service was great, I will know going forward to ensure my rental has BC plates. In seven days, almost $400, the car was driven maybe 3hrs total? That makes me sad.Reviewed 27 Sept 2023
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10.0
Appreciated the excellent service by the staff at Hertz Kelowna Airport!Reviewed 15 Oct 2022
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10.0
My only complaint is how expensive car rentals have become!!Reviewed 30 Dec 2021
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8.0
Car as parked as far as possible from terminal. Last car in last spotReviewed 7 Dec 2021
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8.0
I liked that the agent stayed late for a delayed flight. I did not like the photo damage system.Reviewed 5 Dec 2021
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6.0
Better directipns go parking. Fine varReviewed 4 Dec 2021
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10.0
Cons:Was very easy to rent. From pick up to drop off, only spent 25 minutes for both transactions. No hasslesReviewed 26 Sept 2019
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2.8
Pros:Easy to get carCons:I got a lower class of vehicle than I rented and paid forReviewed 3 Sept 2019
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6.4
Pros:Everything was great except for the items listed in the next section.Cons:The taxes had to be paid at pickup, and due to the location being at the airport, were quite high (airport improvement tax). During booking, I was not made aware of these taxes, so they were a big surprise, being over $100.Reviewed 2 Sept 2019
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2.0
Cons:When I arrived at the airport kiosk to pick up my rental vehicle I had misjudged the time of arrival and my flight came in early so when I went to get my rental I was told that because I was an hour early I could have my car but would have to pay an extra 45.00! Not acceptable.Reviewed 30 Aug 2019
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6.4
Pros:convenientCons:car smelled steering was badReviewed 26 Aug 2019
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