Book Hertz car rentals at Madrid Barajas Airport

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Traveller rating

Excellent

13

Good

6

Okay

4

Mediocre

3

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car was cleanpick up and drop

pick up the carfriendly staff

rented a carwrong location

car availablelocation was closed

4.4

Pros:Yes, but the process is unnecessarily deceptive. The pricing seems favorable but than they hit you with exhorbidant insurance costs that exceed the actual rental cost. These costs are hidden until your at the counter. Lots of other add-on costs. VERY unpleasant process. I expected more from HERTZ.Cons:Address my comments above!!!!Reviewed 20 Mar. 2020

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7.2

Pros:Car was great.Cons:We dropping off we were not told that the office would be closed from 13:30-16:00. We were scheduled to drop off the car in the 13:00 hour and when we arrived around 13:40 the office was closed. We dropped off the key in the box and the GPS to Eurocar. We hope that it got back to HERTZ. I also would like a copy of my receipt.Reviewed 12 May 2018

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5.2

Cons:Its the 2nd time that I rent a car online, and the insurance they offer on their page, its not acceptable on the day of pick up!Reviewed 2 Aug. 2020

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5.2

Ridiculousness at it's finest.Cons:Before we dropped off the car, we filled up at a gas station right by the hotel we were staying at (approx 3km from Hertz). The Hertz representative goes thru the car with a fine tooth comb, something the Hertz rep didn't do when we first got the car. After the thorough inspection all checked out fine, EXCEPT that he told me that the gas didn't look like it was full, although the indicator showed on the full line. So i asked him what does it indicate if not full? He responded it shows full, but NOT full. I continued to ask him does ir show 7/8 of a tank he said no way more then that so I said then its full. He responded yes, but not quite. I took a picture of the dash cluster to have proof of the issue at question, incase they charge me the 75€ indicated charge on the contract if its brought back "not full". In a lack of better words.... RENTERS BEWARE!!!!!!!Reviewed 31 Mar. 2018

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10.0

Pros:Reservation without prepayment. Quick unlock funds.Cons:Prosper !Reviewed 2 Dec. 2019

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10.0

Easy drop-offPros:Drop-off was easy and we were done, with inspection done and papers signed within 5 minutes of arriving at the drop-off point. Was very enjoyable.Reviewed 28 Jun. 2018

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3.6

Cons:Charged us for two days when we only booked on each day. Refused to change the booking and refused to refund usReviewed 22 May 2017

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10.0

Excellent Service and Customer ServicePros:Prompt attention, great vehicle.$Reviewed 5 Jun. 2018

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10.0

Pros:yesReviewed 22 Aug. 2019

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9.6

Cons:Price for fueling is too high (15 euro)Reviewed 10 Apr. 2018

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2.4

Worst drop off everPros:Gps includedCons:The gps didnt have a return address by default and getting there was a hassle. When I finally got there offive was closed. Had to drop off keys in mailbox.Reviewed 25 Apr. 2017

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8.4

Fast and easyPros:No surprisesCons:NoneReviewed 5 Oct. 2017

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• How much does it cost to hire a car from Hertz at Madrid Barajas Airport?

  On average a hire car from Hertz at Madrid Barajas Airport costs $47 per day.

• What is the most popular hire car from Hertz at Madrid Barajas Airport?

  Intermediate (Class Intermediate Car or similar) is the most frequently booked hire car type from Hertz at Madrid Barajas Airport.

• Where can I find Hertz hire cars at Madrid Barajas Airport?

  Terminals 1 And 4 is the closest Hertz hire car location to Madrid Barajas Airport. The telephone number for this location is +34 902 30 52 30.

• Does Hertz offer shuttle or airport pick-up services from Madrid Barajas Airport (MAD)?

  Yes