Book Hertz car hires at Madrid Barajas Airport

Reviews

Recent reviews

Traveller rating

Wonderful

2

Very Good

2

Good

0

Okay

2

Fair

0

Mediocre

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Poor

5

2.0

Very dissatisfied with drop off, charged for diamond cuts on rims… Did not hit anything during our useReviewed 22 Oct 2023

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8.0

Le temps d’attente au moment du check in était un peu long mais la voiture était prête et propre. La voiture était neuve et confortable. A l’inverse, le check out était rapide.Reviewed 27 Oct 2022

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2.0

Extremely disappointed with the service. The car I got was WAY SMALLER than what me and my family needed, which almost forced us to completely change our plans as our luggage didn't fit in it. We had to figure things out on the go. The company didn't move a finger to help us finding another car, not even paying the difference. I likely won't use the service again.Reviewed 21 Dec 2021

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5.2

Cons:Its the 2nd time that I rent a car online, and the insurance they offer on their page, its not acceptable on the day of pick up!Reviewed 2 Aug 2020

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4.4

Pros:Yes, but the process is unnecessarily deceptive. The pricing seems favorable but than they hit you with exhorbidant insurance costs that exceed the actual rental cost. These costs are hidden until your at the counter. Lots of other add-on costs. VERY unpleasant process. I expected more from HERTZ.Cons:Address my comments above!!!!Reviewed 20 Mar 2020

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10.0

Pros:Reservation without prepayment. Quick unlock funds.Cons:Prosper !Reviewed 2 Dec 2019

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10.0

Pros:Excellent service from staff.Cons:While in Europe, the gps provided with the car didn't use the quickest routes to different destinations. I tried numerous ways to use it but the directions were always the long route. I ended up using an offline map application on my phone for the correct and quickest route. This is disappointing since I paid a total of $110 for the gps that was inaccurate.Reviewed 1 Dec 2019

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10.0

Pros:yesReviewed 22 Aug 2019

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10.0

Pros:Work fast without any spherical issuesReviewed 5 July 2019

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2.8

Cons:Hertz overcharged me 100 euros for fuel. I returned the rental full of fuel as I told them I would when I rented the car, but they still charged me for a full tank of diesel.Reviewed 2 July 2019

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6.0

Electronic invoice after rental added 5% w/ unauthorized currency exchPros:friendly staff, quick pick up and drop offCons:Final invoice was incorrect. My contract was for 331.75 Euros, not $392.23 USD. After dropping the car, they sent an electronic invoice showing that they applied a conversion rate that hiked the cost of the rental by roughly 5%. They were not authorized to convert to USD. I was not given any invoice in dollars until the electronic invoice appeared after leaving Hertz. I did not agree to any conversion rate.Reviewed 16 Dec 2018

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10.0

Quick and easy processPros:The pick up and drop off transaction very efficient.Reviewed 5 Nov 2018

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More

• How much does it cost to hire a car from Hertz at Madrid Barajas Airport?

  On average a hire car from Hertz at Madrid Barajas Airport costs $47 per day.

• What is the most popular hire car from Hertz at Madrid Barajas Airport?

  Intermediate (Peugeot 3008 or similar) is the most frequently booked hire car type from Hertz at Madrid Barajas Airport.

• Where can I find Hertz hire cars at Madrid Barajas Airport?

  Terminals 1 And 4 is the closest Hertz hire car location to Madrid Barajas Airport. The telephone number for this location is +34 902 30 52 30.

• Does Hertz offer shuttle or airport pick-up services from Madrid Barajas Airport (MAD)?

  Yes