Reviews for Hertz in Munich
- All reviews 100%
26 Jun 2017
Drop-off address in the reservation was wrong.
Pros: Service was quick and polite.
Cons: The return address in the contract is given as Hauptbahnhof 2. There is no place to return any company's car at that address. It's at Hirtenstrasse 14, which I only learned by calling Hertz.
23 Jun 2017
Cons: Had to find someone to help me twice (they were talking- waited for almost 15 minutes) while I wanted to tell them about a scratch the car had and to ask them to show me how to use the navigation system. All of this while I was blocking the exit. Charged extra for different drop off (I was already charged for this!) Didn't want to accept my insurance. Ended up paying more for insurance than for rental (about $400)
26 May 2017
Cons: The drop off was very unclear and confusing. The signs offering instruction for drop off were confusing and unspecific.
11 Dec 2016
Cons: When picking up the car, I was told that it is not legal to drive it without buying additional safety equipment at a gas station (which was correct). Don't expect that cars rented are ready for the road.