Book Hertz car hires at Philadelphia Airport

Reviews

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Traveller rating

Wonderful

11

Very Good

7

Good

2

Okay

7

Fair

3

Mediocre

0

Poor

18

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friendly staffnever rent

great experience

10.0

Pick up at 12: Am was good and fast. Wanted to try out the car it was new to the market so I got that and it had the leg room I needed. On my return it was an older woman who did her best and because I had a foot protector asked if I needed a ride to the airport. I took the shuttle but she really cared and had already asked. Car was clean and in great shape.Reviewed 9 Sept 2024

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2.0

Customer service was not good. At pickup, customer service representative made it seem like I was required to have the insurance. I thought I had paid for everything up front then all of a sudden I have another $167 in insurance. It was very confusing. I will not be using Hertz again due to the fact it seemed like they were trying to get every cent out of you instead of working with you to give you a good car experience. If you pay ahead online they should not be trying to sell you more stuff at pickup that you don't need.Reviewed 9 Apr 2024

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10.0

All peoples involved were extremely courteous friendly and eager to help. No wonder Philadelphia is known as the city of brotherly love.Reviewed 1 Dec 2023

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4.0

additinal fees for drop off location where not mentioned during booking process (fee for the drop of station & state / city charges). Drop off location was not changed so the additional fees should have been included in the total price or at least have been prominently mentioned during booking process.Reviewed 2 Jan 2022

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10.0

No wait easy in And outReviewed 19 Dec 2021

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8.0

My experience was really good from start to finishReviewed 15 Dec 2021

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10.0

I was in and out of checkout in under 5 minutes. The car was clean and in excellent shape. Drop off took less than a minute. Each Hertz employee I spoke to was kind and courteous. Overall, very happy with this experience.Reviewed 13 Dec 2021

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6.0

The Hertz office takes no phone calls unless the customer pays 5% of total bill as add on in order to have a call taken according to the answering recording. There was no clear way to request to retrieve personal keys that were left in car in error. The Mustang listed or comparable convertible is what I wanted - There was a Mustang and I had to pay an upgrade to get it, rather than the listed price otherwise I was to be assigned a Camaro convertible. I really wanted the Mustang for an event so I did what I had to do. We rode the train from Harrisburg Pa to pick up the car in Philadelphia Airport Hertz. I returned the car the next day and returned to Harrisburg via train. This is the only Mustang convertible we could find in the area so we were pleased at minimum to have access. Thank you.Reviewed 19 Oct 2021

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8.0

Cons:Hertz should know where their car pickups are located! Pick up was listed as at Philly airport, but location did not answer number and corporate could not tell me with certainty whether or not pick up was at the airport or a shuttle ride away. Pickup is at the airport but all the directional signs say only dropoff.Reviewed 21 May 2021

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2.0

Pros:They crammed down fees and services without my consent or knowledge. They did not adhere to the agreement I had with the Kayak reservation. Drop off was excellent.Cons:Extremely long line and wait at pick up.Reviewed 27 Apr 2021

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10.0

Pros:EverythingCons:Keep the car that we reserved i was very disappointed when i realized that was not that car that i bookedReviewed 30 Mar 2021

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10.0

Pros:Convenient location & great Price for a good carReviewed 4 Jan 2021

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• What requirements do I need to meet to rent a car at Hertz at Philadelphia airport?

  The first requirement is a valid driver's license that has been active for at least a year. You should also have a credit card with the same name as the driver's license. You should also have enough amount to cover your rental and the deposit and if you booked online, you should have a printed copy of the voucher confirmation you received via email. Also, you should be 20 years to rent a car if you are the US or Canadian citizen, and if you are younger than 20 years, you will pay an additional fee.

• Should I buy extra insurance when I Book Hertz car rentals at Philadelphia airport or what happens if the car incurs damage?

  Every customer renting a car at Hertz, Philadelphia airport wants to be safe on the road and financially. However, to rent a car, you should have valid insurance, and if you lack one, your request to hire a vehicle can be rejected. There are scenarios when you don't require an insurance protection plan, and that is when you already have active coverage that applies to international renting of any car type. The other scenario is when your credit card manufacturer offers an extra insurance option which covers even rental cars abroad. You don't have to worry if you are involved in an accident because you can use the Collision Damage Waiver to cover damages or call the Hertz management at Philadelphia to be guided further about the situation.

• What happens if I pick up or return the car at Hertz, Philadelphia airport later than scheduled?

  When you know you will be late to pick up the rented car that you may have booked, you can contact customer care and inform them of the delay and reschedule with them. In cases where you will be landing at Philadelphia airport late at night, you don't have to worry as Hertz is usually closed at 1 a.m. When you are late to return the car in time, you can be liable for charges that come with every extra day. If you are returning the vehicle late, you should call the management and inform them, and they can leave your return contract in the drop box, which you can sign after the car's return.

• How much does it cost to hire a car from Hertz at Philadelphia Airport?

  On average a hire car from Hertz at Philadelphia Airport costs $65 per day.

• What is the most popular hire car from Hertz at Philadelphia Airport?

  Intermediate (Class Intermediate SUV or similar) is the most frequently booked hire car type from Hertz at Philadelphia Airport.

• Where can I find Hertz hire cars at Philadelphia Airport?

  1 Arrivals Road is the closest Hertz hire car location to Philadelphia Airport. The telephone number for this location is +1 215 492 7200.

• Does Hertz offer shuttle or airport pick-up services from Philadelphia Airport (PHL)?

  Yes