Book Hertz car rentals at Roanoke

Reviews

Recent reviews

Traveller rating

Excellent

17

Good

3

Okay

5

Mediocre

3

Poor

0

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car was cleanfriendly staff

pick up the carlocation was closed

car availablecar was dirty

pick up and dropgreat experience

rented a carnever rent

credit cardwrong location

customer service

10.0

Great service!Pros:Terrific customer service at the desk in Roanoke at both pick up and drop off!Reviewed 3 Mar. 2017

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10.0

Cons:A week later I have not gotten a copy of my receiptReviewed 10 Mar. 2016

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6.4

ATS given thumbs downPros:Making arrangements easy. Employees professional and courteous.Cons:The particular vehicle given to me was not the vehicle i expected. The Cadillac ATS was very confining. Cabin too small, trunk too small and the fuel mileage was poor.Reviewed 28 Aug. 2016

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8.0

Pros:goodCons:goodReviewed 18 Jan. 2019

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5.2

Cons:That you had to have a major credit card when you picked up and could not use a debit card. That is all some people travel with. I will be renting from someone else next time because some of the others I know take debit. This was the first time renting with Hertz. Never again!Reviewed 19 Apr. 2017

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2.0

AwfulCons:I cancelled my booking a month before the scheduled pickup date, and they charged me a $50.00 cancellation fee. I will never rent from Hertz again.Reviewed 28 Jul. 2017

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10.0

Pros:Very friendly!Reviewed 16 Jul. 2018

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8.0

Cons:people waiting and one person at counterReviewed 3 Dec. 2018

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10.0

GOOD SERVICE IN ROANOKEPros:QUICK PICK UP AND DROP OFFReviewed 1 Oct. 2017

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4.8

Pros:Car was fineCons:The rate on the car was supposed to be $80.12, but I have a $90 fee on my credit card.Reviewed 1 Dec. 2015

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2.0

Debit card bluesPros:NothingCons:Didn’t know that you must now present a credit card at pickup, we don’t use credit cards only debit. Nothing like driving completely out of your way and not getting what you came for.Reviewed 28 Nov. 2017

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4.0

car was in poor conditionCons:The previous renter was a smoker. Though the car had been cleaned, the smell was still apparent. Clock hadn't been shifted to its new time zone. The car generally seemed worn.Reviewed 31 Mar. 2017

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• Where can I find Hertz hire cars at Roanoke?

  5202 Aviation Drive Nw is the closest Hertz hire car location to Roanoke. The telephone number for this location is +1 540 366 3421.

• Does Hertz offer shuttle or airport pick-up services from Roanoke (ROA)?

  Yes