Reviews for Hertz in Rome
- All reviews 100%
14 Aug 2017
Cons: Hertz was closed on Sunday so we spent 5 hrs trying to find another Hertz location!!! Even though we rented it to return on Sunday
29 Jul 2017
Not too hard to find, but parking was...but that's to be expected
Pros: Friendly staff made returning our vehicle easy. Google Maps took us right to the correct location, but we had to loop around once to find a place to park the car. We just told one of the staff where it was parked and checked out. Metro stop just across the square from the office made it easy to get to our apartment in the city center.
22 Jul 2017
Cons: They cancelled my reservation without my permission. I have to make other arrangements at last minute
4 Jul 2017
Vehicle not available
Cons: The vehicle which I reserved in May, nor anything similar, was not available when I went to pick it up in Rome on June 27th. I lost 2 hours of my stay in Rome the day before and another 2 hours on the 27th waiting for the issue to be resolved. I rented a car from Budget for one day while in Florence without any issues. I will not take a chance on Hertz again.