10.0
very accommodatingPros:After I got re-routed to a different airport, my 24-year-old son had to pick up our car instead. I was worried because I thought you had to be 25 to rent. There was a small fee associated with it, but he was able to pick up our car with no problems, last minute. Thank you!Reviewed 6 June 2017
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10.0
A plus servicePros:The ease of pick up and returns.Cons:NothingReviewed 30 May 2017
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10.0
Pros:Comfortable little car with some nice acessories. I would rent that size again.Cons:Did not like the color. Black showed a lot of dirt. Do not like the gas feature of when the car is idling and turns off car to conserve gas.Reviewed 1 Mar 2017
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9.6
Pros:Friendly staff. On site vehicle. Quick service on pick up and returnReviewed 17 Feb 2017
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2.0
BadCons:Did not mention details for each service cost. I ended up with a $1000 bill for only a-week rent.Reviewed 4 Jan 2017
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2.0
Late flightCons:Our flight was delayed by over an hour and by the time we landed the rental counter was closed. I was unable to contact them due to the fact that I followed the rules by turning my cell phone off once the cabin door was closed. I feel that hertz should ensure all flights are in prior to closing. I call customer service and told it was completely my fault and I was left stranded over 60 miles from final destination. I was only told to get a hotel room and wait til morning. This would all have cost me more money that I was not willing to spend. I will never rent from hertz again even as a last resort.Reviewed 27 Nov 2016
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10.0
Carol was awesome!Pros:Carol, the receptionist in Syracuse at pick-up was phenomenal! Engaging, knowledgeable and helpful. Rate was incredible and size of car for the metal class was great. Maybe the best rental car experience I have had.Cons:Nothing.Reviewed 15 Nov 2016
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8.0
Easy rental chevy sonics no BuenoPros:Pickup and dropoff was fast and friendlyCons:Car was beat hard transmission slipped and screamed the entire trip driving it gentlyReviewed 14 Nov 2016
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