Book Hertz hire cars in Thousand Oaks

Reviews for Hertz in Thousand Oaks

Recent reviews

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Wonderful

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Very Good

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Good

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Okay

1

Fair

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Mediocre

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Poor

4

6.0

Pros:Staff was super friendly. Just was kind of irritated that it jumped 300 something dollars to 730 dollars because of all the fees/"upgrades" that I wasnt sure about because they seem small but they nickel and dime you to death the 200 dollar deposit was ridiculous compared to enterprises 60Cons:Fees. enough. I liked the gas and liability fee. But honestly was extremely overpriced.Reviewed 10 May 2021

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2.0

Pros:Nothing, the worst car rental experience I've ever hadCons:Everything. The customer service was terrible, the car was awful and the whole experience was horrible. So bad in fact, I went to enterprise the same day to rent a car because hertz was a joke. I'll never rent through either hertz or kayak again. Absolutely terrible experience all around.Reviewed 22 Feb 2021

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2.0

Pros:Nothing.Cons:Everything.Reviewed 14 Feb 2021

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8.0

Pros:Friendly staff. - super easy pick up and drop offCons:Tank was just 1/2 full - would have been nice to have full tank to start off our journey.... But that's just a small inconvenience. Car was clean and comfortable. Part of the front right panel was loose upon picking up vehicle - it was noted by staff, but I think it should have been fixed before renting to me. It made a whistle sound driving down the highway....Reviewed 10 Dec 2020

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10.0

Pros:Very helpful staff. Quite busy at time.Reviewed 28 Nov 2020

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4.0

Pros:The man that helped me when I checked in was very nice and worked fast.Cons:When I came to return my vehicle there were only two employees working and there were about 15 people waiting. I left and came back and still had to wait about 30 minutes and I was given mis information on the gas. Also the car was not a good value I’ve rented cars for a quarter of the price at other rental car companies.Reviewed 31 Dec 2019

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9.2

Cons:The check in was slow returning was easier. Friendly staff thoughReviewed 2 May 2019

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9.2

Pros:No aggressive upsell!!Reviewed 27 Apr 2019

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10.0

Pros:Hyundai Accent was a fine rental. All went well.Reviewed 18 Sept 2018

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4.8

They need helpPros:Nice car, help was pleasant.Cons:Not enough staff. Waited 25 min before being helped. Car hadn’t been vacuumed out, and was sent with me with only 1/2 a tankReviewed 30 Aug 2018

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10.0

Pros:They where great, to care of any problems quickly.Reviewed 15 Apr 2017

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7.6

Friendly staffPros:Employee was patient while I waited for my credit card to be authorized-it was a new card and took a while. He waited and wasn't annoyed (although I was!).Cons:The lack of onsite parking. I was a little nervous parking my car on the street while I used the rental.Reviewed 28 Mar 2017

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More

• What is the most popular car hire from Hertz in Thousand Oaks?

  Intermediate (Class Intermediate SUV or similar) is the most frequently booked car hire type from Hertz in Thousand Oaks.

• How many car hire locations does Hertz have in Thousand Oaks?

  Hertz has 1 hire location in Thousand Oaks. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes