Book Hertz hire cars in Venice

Reviews for Hertz in Venice

Recent reviews

Traveller rating

Excellent

8

Good

6

Okay

10

Mediocre

6

Poor

0

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pick up the carlocation was closed

car was cleanfriendly staff

rented a carwrong location

car availablecar was dirty

pick up and dropgreat experience

customer service

5.6

Pros:The car worked fine.Cons:The price wasn't as we agreed on kayak page (On kayak page it says the amount includes insurance, and it wasn't) there were scratches on the car which I found at night time that they didn't mention it, felt it was on purpose.Reviewed 17 Oct. 2017

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7.6

Pros:The quality of the car was great and we were really happy about the cleanliness and operation of the vehicle.Cons:The pickup was unnecessarily stressful. When we arrived at the rental agency, we found it locked and were not able to get in, despite it being within the times that Kayak stated it would be open. We walked around the site and finally found an employee who informed us that the office was in fact closed for several hours in the afternoon for a regularly scheduled break. Further, he told us that our reservation would be cancelled because it expires 2 hours after the scheduled pickup time, which fell within their break time. At this point, we panicked and had to convince the employee to open up the store and to give him a significant tip in order to get our reserved vehicle. We were relieved that we could drive away with the car, but having no notice of the hours of the store or this 2 hour policy was unnecessarily stressful. I have not had this type of issue come up when renting cars before and do not plan to use Hertz again if this is the type of service I can expect.Reviewed 12 Oct. 2016

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9.6

Cons:The car had quite a few dings and scratchesReviewed 13 Oct. 2016

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4.0

PoorCons:La antencion del personal de HERTZ.Reviewed 4 Jul. 2018

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2.0

KEPT WAITING FOR AN HOUR, ENDED RENTING AT AVISPros:NOTHINGCons:VERY SLOW SERVICEReviewed 21 May 2017

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4.4

Below averagePros:Car was a hybrid and was cleanCons:-customer service was non existence. -was not informed that the return date was an Italian national holiday and offices would be closedReviewed 3 Jun. 2016

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4.0

Pros:Car was spacious as neededCons:Car was dirty at pick up Drop off was not assisted by anybody since they open at 8:00am and I had to check in before then: there were Hertz people at the booth, they did not take care of drop off. Insurance was super pricy: almost 400 euros full coverage. They did not recommend Allianz one I didReviewed 8 Sep. 2019

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2.8

Cons:Had to wait over an hour in a small hot area to get the car. The car was old and beat up. Dents and scratches everywhere and 85,000 km on the odometerReviewed 19 Sep. 2018

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10.0

Pros:it was easy to return car --- just drop off and have the attendant gave us the receive with the returning time on it.Cons:noneReviewed 29 May 2017

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6.0

Pros:DRop off was unstaffes, nothing but a handwritten signon the door. had to call a number to get instructions on how to drop off. no dropoff lot or key drop off. was instructed to leave the keyys inside a mailbox between two buildings. Now iwas shcardefr $1556 extra ona pre paid rental that cost $200Cons:Dont rip people offReviewed 28 Jul. 2019

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6.0

Terrible customer service on veniziaPros:The main employee (male no name tag) in Venezia was not helpful, effecicient or nice. Luckily his junior female employee stepped in to help us (I had my wallet stolen with my drivers license and since the reservation was in my name we had to change the name and driver to my wife. He refused to help going on a rant that he didn’t even have time to do his job ... which I though was customer service especially when I called the hertz customer service number in my kayak email and reached him. He blamed the fact that he had no computer. Definitely not up to the standard of Hertz.Cons:The young female employee (again no name tag) helped us after the male employee yelled at us for 15 minutes and had us on our way in 10.Reviewed 12 Oct. 2017

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9.6

Pros:Staff were great both endsReviewed 23 Aug. 2019

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• How much does it cost to hire a car from Hertz in Venice?

  On average a car hire from Hertz in Venice costs $49 per day.

• What is the most popular car hire from Hertz in Venice?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Hertz in Venice.

• How many car hire locations does Hertz have in Venice?

  Hertz has 4 car hire locations in Venice. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Marco Polo airport (VCE)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Marco Polo airport (VCE)?

  Yes