Book Hertz hire cars in Venice

Reviews for Hertz in Venice

Recent reviews

Traveller rating

Wonderful

0

Very Good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

0

3.2

Cons:The car was filthy - seats stained, had half eaten food between seats, dirty plastic cups and used tissues int the car. It is clear the van had been used for commercial purposes, it was not fit to be used for a family vacation trip. I had to wait an hour for the car from when I arrived which made it clear it wasn’t ready and they tried to clean it a last minute, maybe even put the back chairs back in as the middle row wasn’t fitted well and the seats rocked a bit. Also the power outlet didn’t work so I couldn’t charge my phone for using as a GPS. It was very disappointing.Reviewed 17 Oct 2019

review from

4.8

Pros:We had a brand new car; obviously it was in good condition so that was nice.Cons:We waited over an hour after our scheduled reservation time to get the car. We had carefully planned our itinerary and the late departure (waiting for the vehicle to be taken for fuel) messed things up badly. We ended up in rush hour traffic, which delayed our arrival in Tuscany and cost us extra $$Reviewed 8 Sept 2019

review from

4.0

Pros:Car was spacious as neededCons:Car was dirty at pick up Drop off was not assisted by anybody since they open at 8:00am and I had to check in before then: there were Hertz people at the booth, they did not take care of drop off. Insurance was super pricy: almost 400 euros full coverage. They did not recommend Allianz one I didReviewed 8 Sept 2019

review from

9.6

Pros:Staff were great both endsReviewed 23 Aug 2019

review from

6.0

Pros:DRop off was unstaffes, nothing but a handwritten signon the door. had to call a number to get instructions on how to drop off. no dropoff lot or key drop off. was instructed to leave the keyys inside a mailbox between two buildings. Now iwas shcardefr $1556 extra ona pre paid rental that cost $200Cons:Dont rip people offReviewed 28 July 2019

review from

4.8

Pros:Car was ok. Drop off was quick.Cons:Pickup took 3hrs in the fuckin airport because there werent enough people working on the desks. Just a nonsense wait in a hot area of the airport with nothing to eat or do.Reviewed 12 June 2019

review from

5.2

Pros:Hassle with no one thereReviewed 9 Sept 2018

review from

10.0

Pros:They helped us get to the nearest gas station to refill before dropping off.Reviewed 17 Aug 2018

review from

4.0

PoorCons:La antencion del personal de HERTZ.Reviewed 4 July 2018

review from

2.0

Misrepresentation of car capacityCons:Car was not as represented to hold 7 passengers and 5 luggage. We had to rent a second car.Reviewed 27 June 2018

review from

2.0

Hertz? Never ever again!Cons:I booked 1,5 months in advance the car by Hertz. With pickup in Venice and drop off in Viterbo. I got a booking confirmation via e-mail. BUT! An employee in Venice office of Hertz unilaterally changed conditions of my booking and changed drop off office from Viterbo to Rome. I asked him to amend documents but he told that he has some problems with his system and cannot amend it. He printed me information about Viterbo office from his system and told that it's just small technical mistake and everything is fine. It was pre-Christmas time. No other car rental companies were open. No other opportunities to rent another car were avaliable. I called to Viterbo office (phone number on by booking and on the paper I got from Hertz employee of Venice office) on 03rd of January to confirm that they will be open next day to drop off the car. The person on the phone confirmed me that office will be open. BUT!! on the 4th of January when I arrived to drop off the car I was told that HERTZ closed office in Viterbo and I have to go to Rome. That employee in Venice just lied to me: it was not a technical mistake in his system, it was because Viterbo office planned to be closed. So it was a fraudulent representation of the customer which is a direct breach of customer protection legislation. I was in Viterbo office 20 mins before the rental time expires. It was impossible to reach Rome within next 20 minutes before the rental time will expire. Moreover, I had other plans for my vacation on that day and days further and these plans didn't include spend 2 hours driving to Rome and 2 hours returning back to Viterbo. HERTZ MUST INFORM me in advance that it changed booking conditions. I was avaliable to drive the car to Rome only on the next day. Hertz charged me for 2 additional rental days. Moreover, I had to pay for additional fuel. Moreover, I paid money for the train to return to Viterbo. Moreover, I spend almost the whole day of my vacation travelling to Rome and back.Reviewed 12 Jan 2018

review from

4.0

Pros:The car was on timeCons:Not the car we order and not similar. We wanted 9 places came and we got 7 place car. The charge was 15 eu more. I would like to file a complain Erez BoozerReviewed 24 Nov 2017

review from

More

• 4.4 /10Avis Hire Cars at Venice
• 10 /10Budget Hire Cars at Venice
• 4.0 /10Alamo Hire Cars at Venice
• 8.4 /10Thrifty Hire Cars at Venice
• 8.8 /10Sixt Hire Cars at Venice

• How much does it cost to hire a car from Hertz in Venice?

  On average a car hire from Hertz in Venice costs $67 per day.

• What is the most popular car hire from Hertz in Venice?

  Intermediate (Volkswagen T-Cross or similar) is the most frequently booked car hire type from Hertz in Venice.

• How many car hire locations does Hertz have in Venice?

  Hertz has 4 hire locations in Venice. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Marco Polo airport (VCE)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Marco Polo airport (VCE)?

  Yes