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Honolulu hotels near Royal Hawaiian Center
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Best Honolulu hotels near Royal Hawaiian Center
"Located in Waikiki, this luxury hotel is steps away from U.S. Army Museum of Hawai'i and Waikiki Beach Walk. Royal Hawaiian Center and Waikiki Beach are also within 10 minutes. "
Overall 9.1 Excellent
Based on 698 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.1
Pros: The pool is really nice! The rooms were luxurious and the staff were very helpful.
Cons: It's close to the beach, but not on it. The TV's need an upgrade. It would have been nice if the pool was open later. We watched people swim from our balcony at another hotel while ours was closed.
Excellent
10.0
Pros: Staff was very professional and catered to every need
Cons: View is slightly obstructed below the 17th floor but still has amazing sunsets, everything else was perfect
Excellent
10.0
Pros: Everything: - Good Service - Good Room - Good Location - Recycling Trash (rare to find in US) Amazing time, recommend to everyone.
Cons: Nothing
"Located in Waikiki, this luxury resort is within a 10-minute walk of Ala Wai Yacht Harbor and Duke Kahanamoku Beach. Magic Island and Hawaii Convention Center are also within 15 minutes. "
Overall 8.9 Excellent
Based on 599 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Pros: Out of waikiki, room views
Excellent
8.2
Pros: It is a fantastic facility. I enjoyed my stay
Cons: Nothing I didn't like
Excellent
10.0
Pros: front desk staff, courteous professional bar staff, main lobby friendly helpful
Excellent
10.0
Pros: Everyone on the staff is super helpful and friendly. The rooms are immaculate and the view is amazing With the Renovation Discount it was about Half price maybe even less than half and absolutely an great value
Cons: Nothing
Excellent
8.2
Pros: Staff accomadate late check out
Cons: Balcony
Excellent
8.0
Pros: Close to everything in Waikiki but not in the midst of the resorts
Cons: Dirty stain/spot on floor in bathroom next to tub was there every day even after cleaning. All else was nice.
Okay
5.1
Pros: The spa is awesome.
Cons: We spent 2 nights here, it doesn't worth the money. The hotel in Wakiki is generally expensive, but if you want a 4 star experience, choose hotels like Sheraton or Westin. Need to pay extra for wifi, parking, even water after first night. The room is quite small for a 4 star standard.
Excellent
10.0
Pros: Whenever we asked for service, (maintenance, engineer, housekeeping), they came within 5 minutes.
Good
6.8
Pros: The hotel is nice. The views are pretty. The staff were courteous and helpful. It's clean. The location downtown is close to most everything.
Cons: It's not on the beach, which isn't a deal breaker, but I wasn't feeling the "Hawaiian vibe". It just wasn't there. Everything closes super early, even the hotel bar and it's all sub par, nothing too fabulous. I guess the word I could use that would fit this hotel is generic. It's not holiday inn generic, but it's definitely not worth the price, the parking fees, or the resort fee. I didn't feel like I really fit in too well either. If you're a tourist to Hawaii and you'll barely spend time at the hotel, this is the one if you're willing to pay the price. I also didn't feel like I fit in here. If you're coming from Japan though, you'll fit right in.
Excellent
9.4
Pros: Incredible technology in the room! The staff was friendly, attentive and helpful. The decor is nice and the amenity kit is great.
Cons: The room wasn’t dirty, but it wasn’t spotless either. We had to request items that were supposed to be part of our welcome package. Our room was not serviced until late afternoon.
Excellent
10.0
Excellent
9.4
Pros: The hotel was under renovation but the staff was so amazing. It totally made our stay. Will surely stay in the future.
Excellent
9.1
Pros: Very clean & comfortable
Cons: Expensive
Excellent
10.0
"Located in Waikiki, this beachfront hotel is on the boardwalk, just steps away from U.S. Army Museum of Hawai'i and Waikiki Beach Walk. Royal Hawaiian Center and Waikiki Beach are also within 10 minutes. "
Overall 8.7 Excellent
Based on 775 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Pros: Key location to other touristy areas
Cons: Way too much emphasis on Timeshare resort purchase!
Excellent
9.4
Pros: Pool. Water front. Restaurant.
Cons: To many workers trying to get you to sign up for timeshare. No family in bathroom.
Excellent
10.0
Pros: THE BEACH ACCESS, FAMILY FRIENDLY, AND LOCATION. THIS WAS ONE OF THE VACATIONS OUR FAMILY HAS HAD.
Excellent
9.6
Pros: Location, restaurants, room, pool, hot tubs
Cons: Price
Excellent
10.0
Pros: Excellent stay overall.
Mediocre
2.0
Excellent
10.0
Good
7.7
Cons: Being charged resort fees at the hotel when I was told in my reservation / confirmation email there were none.
Mediocre
2.8
Cons: We paid for a ocean front view sweet and got stuck with a hotel view of the other side of the hotel. The room was made for handicapped people and there was nothing sweet about it. I paid an extra 200 dollars for an oceanfront view and I feel like a got screwed. Also they charged me 38 bucks for parking and 31 dollars on a resort fee, and the hotel that was suppose to be on Wikiki was actually on a different beach. This was our last night on our honeymoon and the hotel sent me an email at midnight to with them about the room and I didnt see the email till the next day when we had no time to talk due to the flight we needed to catch. Also the shower head was busted and it took over 20 minutes to get our rental car from the valet.
Excellent
9.7
Pros: The beach and the warm ocean breezes The service was excellent.
Cons: Traffic and congestion in Honolulu.
Excellent
9.0
Pros: Nice views and great location in Waikiki.
Cons: Not much going on at night or at the pool. Not even music at the pool.
Excellent
8.8
Pros: The room was very nice and the comfortable. We ate at the Kani Ka Pila Grill 2 evenings and for 1 breakfast. Everything we ate was very good and the service was good. The Mai Tais were awesome. Be sure to go for Happy Hour, great food and drink prices with live entertainment. There is more live entertainment in the evenings.We heard 3 different groups and all were excellent.
Cons: We were disappointed in the Shore Bird Restaurant. The mai tais were so good at the grill that we ordered them here and were very disappointed. We regretted ordering the buffet. It was okay but not for what we paid (even considering island prices. Can only hope ordering off the menu would be better. It is very difficult to walk in the water in front of the hotel, water shoes are highly recommended. we later learned that just down the beach it was a sandy bottom. Wish someone had shared that with us,
Excellent
10.0
Pros: Located right on the beach with plenty of activities avail. Much more secluded and private compared to downtown. I think this location is more upscale compared to the other Outrigger Beach. We did have a great view of the pool and could leave the door open for the lani then listen to the nightly entertainment. Everything to eat and shop is in walking distance. They were very welcoming upon arrival with a cool towel and a mango drink. The staff is very accomodating and friendly. This is for sure my go-to place in Waikiki.
Cons: The only think I could say.... Would be the servers poolside. I gave him my money and it took about 15/20 mins before he came back with my drink.... I ended up going to the bar myself the rest of my stay and the bartenders were excellent, friendly, quick, and much better.
Good
7.1
Pros: Valet service, Maint, check-in was great.
Cons: Didnt like the room too much...had cityview...but not city just a wall ..also was on 3rd floor.
Excellent
10.0
Cons: Nothing
"Located in Waikiki, this hotel is within a 5-minute walk of Royal Hawaiian Center, International Market Place and Waikiki Beach Walk. Waikiki Beach and Honolulu Zoo are also within 1 mile (2 km). "
Overall 8.7 Excellent
Based on 683 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Awesome
Cons: Charged for breakfast that I didn't attend
Excellent
10.0
Pros: Beautiful room! I recieved an upgrade to the penthouse and the views were amazing! Also the bartender is really great!
Cons: The power went out during our first night there. We actually got stuck on the elevator. A day later a fire alarm went off.
Excellent
10.0
Excellent
10.0
Pros: Pretty much everything. No real complaints.
Cons: Didn't realize the price of the breakfast buffet was a bit high, in my opinion. It was an ok buffet. That's about it really.
Excellent
10.0
Pros: The staff was friendly and very helpful. They truly accentuated the Aloha spirit. The hotel is beautiful and centrally located in Waikiki near the new International Marketplace with lots of restaurants and shopping to choose from.
Cons: The pool is 18” deep. So it’s not meant for swimming.
"Located in Waikiki, this beachfront resort is on the boardwalk, just steps away from Royal-Moana Beach, International Market Place and Waikiki Beach. Royal Hawaiian Center and Waikiki Beach Walk are also within 10 minutes. "
Overall 8.5 Excellent
Based on 1,222 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Pros: I love the location ...so close to everything !
Cons: The fact that the outside air con unit was just below us &!it was VERY noisy ! The fact that as a paying guest at the hotel, we couldn't book a table at dinner time in DUKES ! Also upset that there is no longer the 'all you can eat' buffet in the evenings!
Excellent
9.4
Excellent
8.8
Cons: Noise from other guests in hallway was a little annoying
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.5
Pros: Convenient location right on the beach.
Cons: Elevators were confusing and did not respond properly. Stopped at almost every floor going up and down.
Excellent
10.0
Pros: Excellent accommodation, great staff particularly a guy called Alex at Reception. Nothing was too much bother. Would definitely stay there again.
Cons: There was, in our opinion, nothing to dislike.
Excellent
9.6
Pros: Comfortable, clean, and excellent location. Hotel restaurants are good and have a great view of Waikiki beach.
Cons: The gym is almost nonexistent.
Excellent
8.0
Pros: Centrally located hotel with a very popular restaurant/bar located on the ground level.
Cons: This is a very busy hotel that lacks a "real" lobby. Some people might not even notice this, but it may the stay feel odd, sort of unofficial since the only time we interacted with any staff was when we checked in.
Excellent
8.3
Pros: Excellent location. Nice that there is an available laundry available. Decent size rooms. Friendly staff.
Cons: Not crazy about Duke's. Mediocre food and service. Pool area is on the small side.
Excellent
10.0
Pros: Location, cleanliness,amenities,value
Cons: No dislikes
Excellent
9.7
Pros: Smack dab on the beach in the best part if Waikiki. Staff was super friendly. Pillows were the best.
Cons: Pool area too small.. Difficult to get a chair. Piol, hot tub closed too early. Bar so crowded difficult to get a place to sit.
Excellent
10.0
Good
7.7
Good
6.8
Pros: Great location on the beach.
Cons: Some of the staff tried but didn't know basic things. Elevators have a strange call system and are very slow and crowded.
Good
7.7
Pros: Location is excellent. Restaurants are great with excellent staff.
Cons: Late checkout is $25 per hour. Maybe this is a new standard but it's not guest-friendly. When flights leave late in the afternoon, an 11:00 am checkout with no convenient option for staying an extra hour is very inconvenient.
Excellent
8.5
Pros: The staff was amazing!!! Everyone was willing to go the extra mile to help out. The location is amazing and in the heart of Waikiki!
Cons: Wifi Connectivity is limited to 3 devices and customer support cannot change this. The lack of a full bath tub was disappointing.
Daily Resort Charge will be added to the room rate and includes: Guest internet access; unlimited movies; special discount on island activities; Ala Moana & International Market savings passport; recreational & cultural activities; beach chairs & activity equipment; pool toys & activities. Situated on the Diamond Head end of Waikiki, just one block from world-famous Waikiki Beach, the award-winning Hilton Waikiki Beach hotel offers guests an exceptional experience of modern comforts and personalized guest service with aloha. The 601 guest rooms and suites, with striking ocean and mountain views, offer 24-hour room service and Waikiki's only 24-hour full service restaurant and bar serving breakfast, lunch and dinner around the clock. The hotel's exclusive panoramic ocean-view event space, Altitude @ 37, completes 17,000 sq. ft. of flexible function space including an 8,000 sq. ft. grand ballroom, executive boardroom and an award-winning culinary team featuring award-winning Chef James Aptakin, winner of the Food Network's Big Bash Caterers. We offer outdoor gardens and a gazebo for weddings, receptions and corporate gatherings. Our modern hotel has been recognized as a "Best Lodging and Dining Deals on Oahu" by Conde Nast Traveler, Gold Key Award winner by Meetings and Conventions magazine and "Best Overall Accommodations - Diamond Awards" by Hilton Hotel Corporation. Our location a block from the beach in the center of Waikiki, in addition to unique ocean and mountain views, gives you a quieter environment yet puts you in proximity to numerous activities and dining options. Our one tower format means less walking, personalized service and shorter lines, and all with no resort fee.shorter lines, and all with no resort fee.
Overall 8.4 Excellent
Based on 985 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Pros: Nothing
Cons: Mac 247
Excellent
8.8
Excellent
10.0
Excellent
10.0
Good
7.1
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
8.0
Pros: Loved the staff, very friendly. Location was conducive to getting around Waikiki, and picking up buses around town. Zip car located across the street. Great views on either side of the hotel. Free continental breakfast and internet were very nice plusses.
Cons: Gym is pretty lackluster. Not the worst I've seen, but, could have been better. Though, they did say new equipment was incoming, so, may be better now. Wifi was a little spotty in the guest rooms.
Excellent
8.0
Pros: The hotel was beautiful and ready for the holidays. Only a few blocks from the beach. Loved the towel access and hospitality for a late flight.
Cons: Didn’t care for the hotel restaurant.
Excellent
8.0
Pros: Hotel is two short blocks away from Waikiki Beach. Very convenient location.
Cons: Only specific complaint was the lack of sound proofing. We were on a low floor and heard all the street noise as well as noise from surrounding rooms.
Mediocre
3.7
Cons: Valet parking only. Also it just wasn't anything close to what I was expecting when I booked a four star hotel.
Excellent
8.0
Pros: Location. Great business center.
Cons: No free WiFi
Excellent
9.0
Cons: Parking situation and driveway setup
Excellent
9.1
Pros: Room was clean and fresh. Liked the available beach towels and the children enjoyed the pool in the evening. one block to the beach. Friendly and helpful staff.
Cons: Resturant was ok, typical of hotel restaurants, would recommend going out for better food. Good for family in need of quick food. Breakfast pancakes are huge for one child (adult menu). Found free wifi slow, not much faster when we paid for 24 hours.....
Excellent
8.5
Pros: Comfortable bed. Great views. Amazing staff.
Cons: There are no fans in the bathroom. The shower/tub was really short for tall people. No water fill up stations on each floor.
Excellent
9.4
Excellent
9.7
Excellent
9.0
Mediocre
3.4
Pros: Nothing
Cons: Room service was inedible, room was tiny, rude staff, further from the beach and activities than expected, overpriced, THE Smallest pool. Additionally when I asked where the pool was the concierge replied "the pool is for guests only" assuming I just wandered off the street or something. Overall just rough stay. Definitely would not recommend.
Excellent
10.0
Cons: room service was pricy and was not great only complaint 200 bucks was only worth 30
Excellent
10.0
Pros: Only a block from Waikiki Beach. Nice clean hotel with friendly staff.
Cons: The swimming pool did not look very clean.
Excellent
10.0
Pros: Only stayed one night and spent most of our time out, as you might imagine......but the time we did spend in the hotel was great.....the staff and facilities were excellent!!! Would definitely refer you to a friend.......
Excellent
8.2
Pros: Friendly staff.
Good
7.7
Pros: I found the hotel itself and the staff and rooms very good. Large tv and a nice little balcony and large bathroom are above average for most hotels.
Cons: Hotel I found did not match up to the exterior picture and is so very different from the other local Hilton. It is away from the beach and in a busy road traffic area away from attractions. Ocean view room is from a distance over parking lots and between buildings. In room WiFi is about $10 a day and no buffet breakfast or bathrobe.
Good
7.0
Pros: Proximity to beach. Friendly staff. Nice little balcony.
Cons: Should have switched rooms immediately.Elevators ran ALL night against our headboard wall.My hard of hearing husband slept but I did not.
"Located in Waikiki, this hotel is steps away from Royal Hawaiian Center and Waikiki Beach Walk. International Market Place and Waikiki Beach are also within 10 minutes. "
Overall 8.3 Excellent
Based on 1,409 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
8.0
Pros: Great location , good price
Cons: A bit noisy externally
Good
6.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: i like the wkrking staffs they are really kind and warm and friendly!
Excellent
10.0
Mediocre
2.0
Pros: I booked the room through Kayak for $1000 ‘Total.’ When I arrived I was informed there was an additional $225 ‘resort free.’ When I protested the receptionist said I was threatening and she felt unsafe and that she would not check me in though I had already paid. She said since I had booked through Kayak it wasn’t her problem and I’d have to figure out how to get my money back. When I demanded refund due to refusal of service she threatened to call the police. I said that was fine and waited five minutes for the police to arrive. During this whole time she stood two feet away from me obviously not feeling at all threatened. Then we went through the process of filing a police report which was great. I ended up staying at Coconut Hotel down the street without incident which I would recommend. It took me about an hour phone call with the booking agency to get my money back from Aqua. Absolutely terrible experience with Aqua Oasis.
Cons: Honesty, integrity, legitimate business practices.
Excellent
10.0
Pros: GREAT LOCATION FRIENDLY, WELCOMING, AND HELPFUL GREAT STAFF ROOMS ARE VERY CLEAN AND COMFORTABLE WOULD STAY HERE AGAIN
Excellent
8.0
Pros: I actually like the location. Smack dab in the middle of a lot of the areas we went to. The room was fairly cozy and nice and spacious for the king suite. The appliances were not new of course but they were good and functional. For example the fridge wasn't stainless but wasn't expecting that, but it does get cold. Bed is very comfy, no problems falling asleep after a long day of walking. AC was functional and can get cold, multi-function. Helped with the dehumidifier and fan function. Gave us a DVD kiosk that was included in the room stay. Loved the small pond by the front desk, little turtles and large koi. One thing I loved was we booked our stay in a suite and it came with 2 full size beds. Went down and asked if we can get a king bed and since the rooms arent available to change beds, they gladly changed Ros for us. Did a great job accommodating our needs! All in all, we enjoyed our stay.
Cons: A serious upgrade on their wireless is needed. There is a wireless in each room which is nice but it likes to cut off waaaay too much. If you want a large pool, you won't find it here. We didn't end up going to Hawaii to swim in a hotel pool so it didn't effect our stay. Since the hotel is in the middle of the city, won't really matter where you stay, the view wasn't great.
Good
6.2
Pros: Proximity to beach
Cons: Lanai overlooked hotels air con unit, & public parking lot.
Excellent
8.5
Pros: Great location & friendly staff
Excellent
10.0
Pros: This hotel is a great value for the money. It is walking distance from restaurants, bars and shopping. It's very clean and includes a couple little extras (PS3 in room, DVD rentals, continental breakfast). Parking is available for a fee. The staff are friendly and helpful. I would recommend this place to relatives and anyone who comes to visit me here in Hawaii.
Cons: My car was towed after being valet parked. It was a big hassle the morning it happened because I had to go pick it up myself and I missed an appointment. But the manager and the valet who discovered the issue were both pro-active in taking care of everything. They both called to follow-up the next day. They paid the taxi to the towing place, reimbursed my towing fee and refunded the parking fees I had paid and gave me a goody bag and gift certificate for a future stay. I definitely feel like I was compensated for the inconvenience caused and because of the way they handled the situation I will likely be back again.
Good
6.8
Pros: Location. Breakfast.
Cons: Bathroom was leaking. Twice. Resort fees not disclosed during booking.
"Located in Waikiki, this hotel is within a 10-minute walk of Honolulu Zoo, Waikiki Beach and Waikiki Aquarium. International Market Place and Royal Hawaiian Center are also within 1 mile (2 km). "
Overall 8.3 Excellent
Based on 886 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
7.4
Pros: Right on the edge of Waikiki, across from the zoo and close to the beach and ocean.
Cons: A little outdated in the rooms. Room was very tiny.
Good
7.7
Pros: It was conveniently located to shops and beach with a nice view of the ocean
Cons: Tiny room and mediocre service
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
8.5
Pros: This place was great- lived up to our expectations.
Excellent
10.0
Pros: Enjoyed the price the best, but everything else was good as well.
Cons: N/A.
Good
6.6
Excellent
8.2
Excellent
10.0
Good
7.1
Good
6.5
Pros: Price wasn't bad
Cons: Noise from highway kept me up at night. Especially since they didn't have real windows, but only slats.
Okay
4.5
Excellent
9.1
Excellent
10.0
Good
6.2
Pros: Nice bar.
Cons: Old and dated.
Excellent
9.1
Excellent
10.0
Mediocre
2.0
Pros: Early check in request at 12nn
Cons: Ongoing construction at 17th floor. Beds are not soft Unlike other hotels.
Okay
5.7
Pros: The location
Cons: The price
Excellent
9.0
Pros: The staff (the desk staff, housekeeper, wait staff at the restaurant, bell man and valet) was very friendly. There was a problem with my room requiring me to be moved to a different room. The staff went out of their way to make sure that I was provided help when I had to move my clothes and luggage to a different room.
Cons: Food at the restaurant was not so great.
Excellent
10.0
Pros: The vibe was great. Rooms spacious and clean. Loved the historical aspects of Hawaii on the walls. Pool area great for kids. Front desk great. Calvin who brought in our luggage was terrific. Liked the specials for the restaurant. Really nice bartenders.
Cons: Breakfast in the restaurant was pricey. Door keycard locks didn't always open and door for one of our rooms stuck.
Excellent
8.0
Pros: The room was still neat and clean for as old as it is. I am looking forward to seeing the makeover this summer. The staff were all very friendly and helpful.
Excellent
8.0
Pros: Staff and service was outstanding. We were well taken care of. We Felt like OHANA.
Cons: NO COMPLAINTS
Excellent
8.2
Pros: Pool area and restaurant with bar were nice
Cons: Rooms need a fresher look. IE. Window louvres
Excellent
8.5
Pros: Right next to beach,
Cons: My view was of a decay roof & walls over the pool.
Excellent
8.5
Pros: Great price for good proximity to beach. Upon arrival they upgraded me to a junior suite for free and staff was incredibly helpful and nice. Room was clean. I'd stay here again in a heartbeat
Cons: Older style windows, sink faucet leaked and no bathtub plug -- all completely manageable
Okay
4.5
Pros: Price , close to the beach , view
Cons: Air con, pillows, Windows old , lots of street noise . Breakfast / restaurant area was run down , breakfast buffet was weak . Place needs remodel upgrade
Excellent
9.7
Pros: It so close to every thing stay was so friendly and helpful . When asked about place to eat the gave like 10 place in the week we tried like 6 all where great . Place was clean and very nice . Views where great and the room was very clean and nice .
Good
7.7
Pros: Close to beach and Waikiki great location nice staff
Cons: older rooms with average furnishings bad shower head small pool but fun expensive breakfast buffet $25 for parking/day
Good
7.4
Pros: We really enjoyed how close it was to the beach. It's location was the best part of the trip. Easily walked over to rent mopeds that we rode to Diamond Head. Restaurants galore as well! The staff at the hotel are all so very sweet. The hotel itself is beautiful with a rooftop lounge/pool area; the view of Diamond Head was amazing!
Cons: We definitely got the short end of the stick with the standard room being so small. Next time we'll look into getting a bigger room.
Excellent
9.4
Cons: Everything was excellent except the room was on the small side. But it was doable for a couple.
Excellent
8.0
Pros: Nothing fancy, but clean and close to the beach and park. Also, you can score choose by free parking in the park too.
Okay
5.1
Pros: The location of the hotel is about the best thing I can say about the place. It was about two blocks from the beach.
Cons: The room we had was extra small and behind the elevator. The 'view' was of another side of the hotel which had balconies (we did not) and a view of Diamond Head (we did not). In a room within our 'view' and about two floors down the people in that room had a really good time partying out there. Between the elevator and the party, sleeping was rough. In addition the towel rack in the bathroom fell apart. Finally, they charged 25.00 a day to park there. Self parking was not an option, only valet parking. If you wanted to self park you had to find a place on the street and pay the meter or in a 'lot' across a very busy street.
Okay
5.7
Cons: Air conditioner did not cool the room ..I realized this when I got there. The maintainence man said it needed to run for an hour to cool the room.I knew that this was not the answer...it was just a crappy air conditioner.I let it run for 4 hours and room was not cooled.They offered me a new room but it was late so I had to use a fan.
Excellent
10.0
Pros: The staff was amazing and very helpful and as nice as they could be. Very very friendly.
Cons: Road/street noise was a bit loud. Can't beat the price, location or staff. I got a lot for my money.
Excellent
9.7
Pros: Love the pool and location!!
Good
7.7
Pros: The location was the best part. Only a block away from the beach and a few blocks from the huge mall so overall good location.
Cons: This hotel is under major renovations. Which we knew for the most part going in. What we didn’t know was that we would be put on the floor right below from where they were actually working on and we’d be woken up everyday at 5:45am with banging and super loud noise. It makes no sense why they didn’t just place us on a higher floor that was completed already to avoid such a uncomfortable stay.
Excellent
8.0
Pros: Good location
Cons: Too much elevator noise in room
Good
6.0
Pros: we like that it is at the end of the high rises and overlooks the zoo and Diamond Head. Easy to walk everywhere. Nice staff!
Cons: Tub needed repairs.
Excellent
10.0
Excellent
10.0
Pros: The staff was so friendly and helpful. Hotel was big enough to be nice, but still small enough that the staff recognized who you were and spent time with you, not rushing on to help other people. The concierge was extremely helpful and the valets were very good catering to my needs.
"Located in Waikiki, this hotel is within 1 mi (2 km) of Hawaii Convention Center, Royal Hawaiian Center and Ala Moana Center. Waikiki Beach and Honolulu Zoo are also within 2 mi (3 km). "
Overall 8.2 Excellent
Based on 2,311 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
7.7
Good
6.2
Mediocre
2.0
Pros: Nothing
Cons: Greedy wouldn't let me out of the mistake reservation
Excellent
10.0
Good
6.8
Excellent
9.4
Excellent
9.4
Excellent
8.0
Pros: Free wifi, comfy bed and pillows, toiletries available.
Cons: No guaranteed early check in. Slow Computers in lobby. We tried leaving AC on while gone, but it turned off automatically leaving the room stuffy up our return.
Good
7.4
Pros: Close to everything, walking distance to lots of waikiki
Cons: Noisy at night
Excellent
8.8
Pros: Staff was excellent. Keola at front desk was great. Doorman Sui was OUTSTANDING and a great help! Best value in Waikiki.
Excellent
8.0
Good
7.4
Excellent
10.0
Good
7.7
Excellent
8.0
Pros: Price
Cons: Dated
Good
6.0
Excellent
10.0
Excellent
10.0
Pros: Location
Cons: Both elevators working
Good
6.8
Pros: Rooms are very clean comfortable and look to have been updated. Good location near the shopping
Cons: No view.
Excellent
10.0
Cons: Best value with everything you need. Very clean rooms and friendly staff. Close to buses, restaurants and shopping. Would stay there again.
"Located in Waikiki, this beachfront resort is in the entertainment district, just steps away from Royal-Moana Beach, Waikiki Beach and International Market Place. Royal Hawaiian Center and Waikiki Beach Walk are also within 10 minutes. "
Overall 8.2 Excellent
Based on 576 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Excellent
10.0
Excellent
8.2
Good
6.5
Excellent
10.0
Pros: Everything
Cons: It was very crowded with a lot of people.
Excellent
10.0
Excellent
8.8
Pros: Facility went out of its way to accommodate us.
Cons: House cleaning. Had to call 3 times to get sheets changed
Okay
4.8
Excellent
10.0
Excellent
8.5
Pros: It’s beautiful with great location and super friendly staff
Excellent
9.7
Pros: Pretty much Everything!
Cons: Pool and beach seating was very limited
Excellent
10.0
Pros: Location was amazing. Staff were very friendly!
Cons: Pool is not the nicest.
Good
7.1
Pros: Great location with great views. iPad in the the room was a cool touch
Cons: Considering the cost of getting a room at Moana Surf, I expected the room facilities could be upgraded (ie...shower and other parts of bathroom
Excellent
10.0
Pros: Everything was first class, from check in to check out. Very nice to have the complimentary Beach Club. It's a no hassle, take care of guest resort. Once inside and on beach, you do not know the hustle and bustle of Waikiki exists
Excellent
9.4
Excellent
10.0
Excellent
8.2
Okay
5.7
Pros: The food was excellent The bed was very comfortable The room was very clean The front desk staff were on top of it
Cons: The room was over-priced for its size and location/view The hostess at the restaurant told us we had to wait 30 min for lunch sitting but didn't tell us we should have made a reservation so when we lined up at noon she told us we'd have to wait another 30 min Too much furniture in my hallway. Not elegant
Okay
5.7
Pros: The location and retention of the old architectural features in the lobby.
Cons: The rooms were average at best for a Westin. Everything was a bit dated.
Excellent
10.0
Pros: From the moment I walked in the door, I fell in love with the old beach vibe. The understated luxury just oozed from the place. The staff was amazing and always attentive to our needs from dinner plans at check in, offering a hospitality suite after check out because we had a late flight. Truly amazing experience and 100% worth the price tag!
Excellent
10.0
Pros: I loved it all. Room was comfortable. Great location. Beautiful hotel.
Excellent
8.0
Cons: The pool is very small, opens late and closes early. The beach umbrellas $50 a day and also close too early. One or the other should be open at least till sunset.
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
9.4
Good
7.4
Pros: Location was great and staff was friendly.
Cons: The rooms are a bit run down because of how old the hotel is. The lobby confuses you because the upkeep in the main areas are beautifully kept. Housekeeping does not do a thorough job. Stains and disgusting mildew in the toilets. Would not stay here again.
Excellent
10.0
Pros: Every member of staff was outstanding! Great location.
Excellent
10.0
Pros: The staff were incredible and helped so much. Our flight was leaving late at night and they let us use a hospitality room to shower and get cleaned up before we left for the air port. The staff at the restaurants on property were fantastic, epically Omar at The Beach House. It's a quiet gem in crazy Waikiki.
Cons: Nothing.
"Located in Waikiki, this beachfront resort is connected to a shopping centre, just steps away from Royal-Moana Beach, Waikiki Beach and Royal Hawaiian Center. International Market Place and Waikiki Beach Walk are also within 10 minutes. "
Overall 8.2 Excellent
Based on 419 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
6.8
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
8.8
Excellent
9.1
Excellent
10.0
Good
6.0
Pros: on the beach
Cons: They charge for a beach chair 45.00 daily. very crowded at pool and pool is very small.
Excellent
10.0
Excellent
10.0
Excellent
9.7
Pros: The staff was wonderful and the Mai Tai bar was a great place to sit and watch the sun go down. Rooms were very comfortable
Cons: This place is expensive, it really helps to be in the mindset that you aren't bargain hunting when you stay here. If you are here in peak season and want to take advantage of beach chair or umbrella rentals you may want to book them before you are onsite.
Okay
4.2
Pros: The beach the ambiance
Cons: Everything else
Excellent
8.2
Pros: Location is tops, literally the best part of Waikiki Beach fronts the hotel. Amazing history, second only to the Moana Surfrider. Very romantic, but not much stuff to do for kids.
Cons: AC in historic wing could be better. Pool is very small. Not sure why families bring kids here, they'd be much happier at one of the bigger resorts (including the Sheraton right next door).
Excellent
9.4
Pros: Location and service
Cons: So many kids and not enough chairs and umbrellas by pool
Excellent
9.7
Good
7.4
Good
7.4
Excellent
9.4
Pros: Historic, iconic hotel, still the best
Cons: Nothing
Excellent
9.4
Pros: Though we were in the heart of Waikiki, it did not feel like we were anywhere near the hustle and bustle that is the Waikiki of today. It truly felt like a getaway. Service was stellar, the staff was friendly and attentive, the setting and atmosphere can't be beat. You've spoiled us; we can never stay in another Waikiki hotel. TRH is the one for us.
Cons: Minor gripes about cleanliness. Found a charm and a bobby pin left by previous room occupants, and toilet had a few hairs and spots also from previous occupants.
Excellent
10.0
Pros: My girlfriend and I agree that The Royal Hawaiian is our go-to hotel for our stay-cations. We LOVE it there. It's hard to even consider other local hotels. The staff, the facilities, the service, and the way that the hotel feels secluded even though we're in the middle of Waikiki... there's so much to love about this place. This is our second year in a row staying here, and we'll definitely be back. Mahalo to everyone there for continuing to impress us.
Cons: This space intentionally left blank. :-)
Good
7.6
Pros: Décor of main hotel was impressive however the waterfront tower that we stayed in was less than impressive. Without the oceanview it would rank average to poor.
Cons: Pool attendant was rather rude.
Excellent
8.8
Pros: The hotel itself is quite beautiful. Though there is a very small pool, the pool deck is very comfortable and private. There is a fabulous view of Diamond Head on the beach. It's also not a mega hotel, so the number of people wasn't too overwhelming. The delicious muffins were a very nice touch, as well as the staff attention on the pool deck. Great location.
Cons: Our room seemed small. There were too many reasons we had to call for help, including repairs to the room and keys not working. All resolved, but annoying. I don't think a hotel of this caliber should be having these kind of problems. The price tag is very steep and I wasn't convinced it was worth it.
Excellent
10.0
Pros: Excellent location for beach access, shopping and dining.
Excellent
9.1
Pros: Really good rooms and service.
Cons: The gym was not good!
Excellent
10.0
Pros: Have dreamed of staying at the Royal Hawaiian for many years. The vacation more-than lived up to expectations. The adjacent mall and food court provided entertainment, shopping and reasonable meal choices.
Cons: Mid-week was peaceful and serene. By the weekend the place was filling up with lots of tourists. Can't believe how many people were in Waikiki in general.
Excellent
10.0
Pros: Elegant surroundings, friendly staff, excellent location. We are glad we booked with the breakfast plan because the buffet with “Royal” options was awesome.
Cons: I’m a Starwood member and was told at checkin that I’d receive a 10% discount on restaurants, spa etc at the Royal as well as the affiliate hotels. The gentleman said it would be deducted from the final bill; however, at checkout no discounts were applied. I questioned this and was told I needed to present my card at the time of each service and the deduction was not automatic. The bad info I received at checkin cost me at least $60.
"Located in Waikiki, this beachfront resort is connected to a shopping centre and within a 5-minute walk of Kuhio Beach Park and International Market Place. Honolulu Zoo and Waikiki Aquarium are also within 15 minutes. "
Overall 8.1 Excellent
Based on 1,285 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Pros: Everything
Cons: That we had to leave so soon haha
Excellent
8.5
Excellent
8.0
Good
7.7
Okay
4.8
Pros: Nice and clean modern bathroom
Cons: Beds were just awful and uncomfortable... Spa was not a high value experience
Excellent
10.0
Pros: Large rooms. Comfortable beds. Superior shower. Great service. Breathtaking views. Outstanding amenities.
Cons: What didn’t we like? Having to leave and return home.
Excellent
8.0
Excellent
10.0
Excellent
10.0
Okay
4.5
Good
7.4
Excellent
8.0
Pros: I liked the fact that the view for the room we had was pretty comforting. We were able to see the ocean and close to the other shops. It was walking distance from many restaurants and overall me and my other half had a great time.
Cons: I didn't like the fact that there wasn't a microwave. However there was an alternative to make hot water using their coffee/tea machine. But that's minor compared to some other hotels we've been in.
Okay
4.8
Pros: Convenient locale . Beds comfortable .Staff friendly.
Cons: Room was dirty , building infrastructure in dire need of serious renovations . Poor TV connectivity. Poor food choices for such a large resort. No longer worthy of the Hyatt brand & reputation
Good
6.3
Pros: It has pretty nice view and close to beach.
Cons: I booked the room which has king bed and ocean view. But when I visited hotel there was no room of right that. I heard that my wife and I gotta stay 2 single bed inspite of we were in honey-moon. Staff in hotel told me "We do NOT guarantee the room type whatever I booked the room via Kayak." I claimed 3 times but nothing changed. Finally we spent more money($25 per night) to upgrade king-bed room. I wanna say u guys going to stay this hotel "They do NOT guarantee the room type."
Okay
5.7
Pros: The room
Cons: All the fees
Excellent
8.0
Pros: We liked the location on Kalakaua Ave. across from Waikiki beach and walking distance to restaurants, shops and entertainment.
Cons: The pool is small for the size of the resort but we had the beach so we made it work for ourselves.
Excellent
9.6
Pros: King size bed, quiet/clean room, n location perfect walking distance yo beach n shops
Excellent
10.0
Pros: The staff was super friendly and very helpful! We forgot to bring a stroller and they were able to loan us a stroller during our stay. There was something wrong with our room, but they managed to fix it right away. Had such an amazing stay would definitely recommend!
Cons: Something that was a bit confusing was how to order room service. We managed to bring food from Swim that was To-Go so that was the route we took instead of room service.
Excellent
9.7
Okay
4.8
Pros: In the centre for everything . Good clean rooms
Cons: To expensive the hotel charge extremely high prices for everything.
Excellent
10.0
Pros: Great value. Booked after Airbnb didn’t work out and it really was a vacation saver. Nice rooms, great beach across the street, helpful staff, plenty of shopping and excellent restaurants nearby. Amazing gym too.
Excellent
10.0
Pros: I liked everything. The room was beautiful, the view was spatscular and the staff was always friendly. I did not plan on all the hotel and parking fees and the front desk was able to work with me by signing me up for the club membership and giving me a military discount. I will deffeintly be coming back and reffering everyone to this Hyatt!
Good
6.2
Pros: The bathroom had a bidet!
Cons: Noise, overpriced, busy, the shops on site staffing was unfriendly, too service food was horrible and they only serve till pm
Treat yourself to a luxury escape to Honolulu at Waikiki Beach Marriott Resort & Spa, a beachfront hotel with unparalleled service, thoughtful amenities and sweeping views of the Pacific Ocean. Located next to Diamond Head Crater in Waikiki Beach, our Honolulu hotel boasts 5.2 oceanfront acres with swaying palm trees and unique shops. Enjoy the open spaces and modern seating of our luxury resort's renovated Nanea Lobby. Explore top Honolulu attractions like Pearl Harbor, the zoo and Waikiki Aquarium. Play in the surf, relax with a poolside drink or pamper yourself at our day spa. Take in soothing ocean breezes from the private lanai of your hotel room or suite, complete with island-style décor and indulgent bedding. Our resort offers a selection of award-winning restaurants, serving everything from local dishes to dry-aged steaks. Event planners in Honolulu will delight in our 30,000 square feet of recently reimagined indoor and outdoor venues. Discover the difference at Waikiki Beach Marriott Resort & Spa.
Overall 8.1 Excellent
Based on 841 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
10.0
Pros: All of it
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Pros: The location is acceptable and very close to the beach. Depending on where your room is located you might be impacted by the pool activity and noise.
Cons: I didn't like the fact that you get a room rate online, but when you arrive there are extra fees (Resort Fee $30.00 a day, and if you valet park a vehicle, it is $37.00 a day). The fees are not necessarily hidden, they are just not posted on the daily rate schedule. You find out when you are checking in. I have stayed in Honolulu many times and these fees are normal for most of the hotels. Hence, it would be better to show all of the rates and fees that are associated with your stay, so that you can make an intelligent choice in your selection of a hotel,
Okay
4.5
Pros: Closeness to the beach
Cons: When we arrived to our room, the city view was a view of the parking garage, actual a parked car was about 3 feet from our window. It was NOT a city view which I booked. When we called the front desk, we were advised they were completely booked and had no rooms available elsewhere. (We looked online and it did indicate there were rooms available for the night in a better location.) We were told we would be upgraded to a partial ocean view, but not until the next night. Also, there is an additional $30 charge per night for staying at that location, we were not advised of that until we were checking in. We also had to pay an additional $47 per day for valet parking which we also were not advised of until we checked in. The rooms are run down and carpets are old. In the high traffic areas the carpet had creases in spots, enough to cause us to trip. We had a negative encounter with one of your valets, we lost the valet ticket that was on the key, when we returned, they made a big deal of it, told us that we should have kept it on the key ring. Not good customer service especially after charging $47 per day!!!. This is a Marriott Resort and we booked it because of the name and our expectations were not even remotely met... Marriott should evaluate this location, both the desperate need of renovation and some of the customer service. If it's not going to be renovated soon, then charging appropriate hotel/motel rates and advertise appropriately.
Excellent
10.0
Pros: From the moment I checked in, I received excellent service. Richard was the gentlemen who checked me in, offered top-notch service, gave me a wonderful room, made me feel valued for being an Elite Marriott Rewards member, thoroughly explained the Resort Fee and Package. I enjoyed my time there and wish I was there longer.
Cons: They did charge me for valet parking when I only used guest parking. I had to get that corrected.
Good
7.7
Cons: Expected better view from upgraded room
Excellent
9.4
Pros: Terrific location, terrific service
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.2
Excellent
10.0
Excellent
8.0
Okay
5.1
Good
6.8
Cons: When booking I stated there will be 4 of us sharing the room but upon arrival they charged us more and insisted it was the fault of who ever we booked it through.
Excellent
8.0
Pros: Close to beach and multiple shops and dining.
Cons: Rooms could use microwave
Excellent
8.2
Pros: I liked that it was in the center of all the action and right by the beach
Excellent
8.5
Pros: Clean rooms and great location, nice staff and daily offerings of activities.
Cons: in need of a slight remodel for the rooms.
Excellent
9.1
Excellent
9.4
Excellent
8.5
Excellent
10.0
Okay
5.7
Excellent
10.0
Pros: Everything
Excellent
8.0
Excellent
8.2
Pros: Wonderful associates
Cons: pool assignments during renovations and policing of property
Excellent
10.0
Pros: Excellent location, facilities and value. Great service.
Cons: Nothing.
Good
7.7
Pros: The hotel is great. It is clean with a friendly staff and located very conveniently.
Cons: My only complaint and my warning for folks booking here would be that the price is definitely not what you see. I booked my rooms on Kayak and paid in full at booking. When I got to the hotel I was told that there was a $30/ day + tax charge for staying in the hotel. To self park in the hotel parking garage is $35/day or you can valet park for $37/day. The additional $65+/day adds up quickly. Just a heads up. Otherwise the hotel was lovely.
Good
6.2
Pros: Nice location and only steps to beach!! Lots of activities and shops.
Cons: Bathroom was not properly cleaned on arrival. :(
Okay
4.0
Pros: Nothing. Literally, this place steals your money and just treat you as a person who is going to keep them in business. Miserable.
Cons: Everything. This is not a hotel that should be associated with Marriott. I never used Marriott after this experience.
Excellent
9.4
Pros: Location, Bar and restaurants, hotel layout.
Cons: Parking and resort fee add over $60/day.
Okay
5.7
Pros: - proximity to beach - known hotel chain
Cons: - based on the positive reviews and high price, I thought this would be better; - first time to Honolulu - I thought the location would be better; - move on - there's lots of better choices
Mediocre
2.0
Pros: I enjoyed checking out of this hotel and telling them how I felt about our stay
Cons: I liked none of this experience
Okay
5.1
Pros: the location is great
Cons: everything else
Honolulu's landmark hotel, Ala Moana Hotel by Mantra, offers a commanding location connected to the world's largest open-air shopping mall. A short stroll to the Hawaiian Convention Center and the Pacific, each room includes free WiFi, with sweeping views across the cityscape, surrounding mountains and bordering ocean. A host of dining options are available, including Signature Steak and Seafood. Perfectly balanced for business and leisure, the Hotel offers 14,000 square feet of combined meeting space.
Overall 8.0 Excellent
Based on 1,641 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.1
Excellent
9.7
Excellent
9.7
Excellent
8.0
Excellent
9.4
Excellent
9.7
Good
6.0
Cons: Tiny tiny tiny rooms. Not even a desk chair.
Good
6.0
Excellent
10.0
Okay
4.5
Excellent
8.2
Excellent
10.0
Excellent
9.7
Excellent
8.0
Mediocre
2.0
Cons: Had to check out early because their AC broke. The woman I spoke with (shyla or something like that) was incredibly rude. Probably the worst customer service I’ve ever experienced.
Excellent
10.0
Pros: Very close to Ala Moana shopping center and very clean rooms
Cons: Rooms were kind of small when you look at it. Its perfect for 1 person but probably not for 2 people
Excellent
8.2
Pros: Adjacent to the Ala Moana Mall and dining places. Short walking distance to the Hawaii Convention Center. Starbucks and reasonably price convenient store in the facility. Micro wave and refrigerator availability in the unit.
Cons: Noise from the heavy machinery at the construction site just outside the window/patio door is constant in the day time. Computer use and printing is too costly for guest.
Okay
4.5
Pros: Room was clean
Cons: The room was overpriced No room service Breakfast was shocking and expensive
Good
6.0
Pros: Hotel is right next to Ala Moana mall making it so easy to do shopping and eating.
Cons: I ended up having to upgrade to a 2 beds room with an extra $49 per night. Kayak description is very misleading when it labels DOUBLE Mountain View when double means 2 people but not double beds! Bathroom is not acceptable as the water faucet is so outdated with only 1 turn knob to control hot/cold and water volume
Excellent
8.5
Pros: Walk to Ala Moana Shopping Center, Waikiki, multiple beaches, on main bus line to other shopping areas
Cons: Not luxury accommodations but convenient!
Excellent
10.0
Pros: Very convenient to Ala Moana Shopping Center
Excellent
8.0
Mediocre
2.8
Pros: Starbucks in the building
Cons: Everything needs to be cleaned and updated. The rooms are way too small.
Excellent
10.0
Mediocre
2.0
Pros: Nothing at all
Cons: The staff, the price also we waited in line to check in for over an hour.
Good
6.0
Pros: Near beach and mall
Cons: owned by private owner, but not revealed until check in. bathtub drain clogged while taking a shower - standing in 2/3 inches of water, could not shut water off completely after taking a shower; wall lamp was broken, hanging to the left, did not turn on; clock/radio could not be reset; after hours, so no maintenance available until the next day. deceptive practice booking a room at Ala Moana hotel and finding out at check in it was privately owned. It would not have mattered if the room had been checked to ensure it was ready for occupancy. the room was booked four months in advance, so very disappointing.
Excellent
10.0
Pros: Convenient location. Good service. Reasonable price. Jean, Kate and Cathy are the wonderful people who work there and make my stay a very nice experience!
Excellent
8.0
Pros: Convenience of shopping and dining. Staff was friendly. Semi walking distance to Ala Moana State Park.
Cons: Single rooms in Kona tower where a bit small and a little outdated. Rooms could use a good deep cleaning. Couch in room had stains on both cushions. Carpets are in need of shampooing..
Excellent
8.5
Excellent
8.0
Okay
5.1
Excellent
8.8
Excellent
8.5
Pros: The hotel is conveniently located near the beach, next to the mall, and an easy drive to town or the freeway to the countryside.
Cons: Daily parking charges! I feel like hotels that charge for parking are like airlines that charge you for food—crazy!
Excellent
10.0
Pros: Great staff. Great location.
Cons: Can't think of anything.
Good
6.2
Pros: The room was nice, needs better lighting.
Cons: Room was to dark, needs brighter lighting. The rooms need updating, it's showing it's age.
Excellent
8.0
Pros: Clean modern hotel
Cons: It's a ways from Waikiki beach
Good
7.7
Pros: Staff was very friendly and helpful. Like that there was a Starbucks located inside the hotel.
Cons: Had a disco there, which is fine for singles, but not too friendly with family with young children. The patrons were a little loud and there was a large crowd outside trying to get in.
Okay
4.8
Pros: The location was super close to everywhere I needed to go
Cons: They gave us a corner room 3rd floor which was so tiny couldn’t even turn a 360 in the hallway it was so narrow .. the sliding glass door won’t open more then 2 inches with no balcony .. why even have a sliding glass door if you have it locked like that? Said it was a queen and pull out couch but it was a pull out chair. No napkins or tissues only toilet paper. It also took a full hour to check in, dragging luggage on a line for an hour is insane for Hawai’i, this isn’t Vegas. There was 2 open computers if you get this busy at 4-5pm for check in you should be prepared and have a full staff.
Good
7.4
Pros: Great location if you want to be walking distance from the Ala Moana Shopping Mall
Cons: Woke up early to machinery noise, this may have be temporary
Excellent
10.0
Pros: Connected to Ala Moana Center
Excellent
9.1
Pros: Super early check in at 7am for an extra $16 includes breakfast - well worth it
Cons: Bigger bed but apart from that it was great - it’s not 5star hotel but it was a lovely stay
"This family-friendly Honolulu hotel is located in the entertainment district, steps away from Royal-Moana Beach, Waikiki Beach and Royal Hawaiian Center. International Market Place and Waikiki Beach Walk are also within 10 minutes. "
Overall 8.0 Excellent
Based on 627 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.4
Good
7.7
Excellent
10.0
Excellent
10.0
Pros: Even though it was only 1 night. It was amazing! I've stayed at the Sheraton Waikiki before and each time it just keeps getting better and better.
Excellent
8.0
Pros: Overall very gd!! Infinity pool was perfect!
Cons: Our room card was not working eventhougn we have not rven checked out. So we wasted our time wating security and got new card etc..
Excellent
10.0
Pros: View, location, pools, spa options
Good
6.2
Pros: Sheets were awesome, and the infinity pool nice. The process to reserve pool lounges was awesome. Valet over night for guest could be cheaper than 45 dollars a day.
Cons: Front desk attendant asked for my home address which I’ve never experienced. Was a little weird. She wrote it down just on scratch paper. The pool waitress was very inattentive to myself and a friend that stopped by for a visit. Although she repeadily attended to everyone else on the same row of lounge chairs.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.0
Cons: The line to check in/out was very long.
Excellent
10.0
Pros: - Interior design and grounds right on the beach - Adults-only pool - Friendly, professional service - Great hotel entrance - High speed elevators - Rooms were clean and good, but not luxurious
Cons: - Resort charge of $31/day seemed steep for wi-fi usage - Breakfast buffet of $28/person was overpriced for the quality
Excellent
9.1
Pros: Great last minute stay here!
Cons: I was really bummed that on the day we checked out, we couldn't use the pool at all. Didn't get to spend a lot of time there, because check in the day before was not until 3pm.
Good
6.8
Cons: The Strike. Traveling to a location such as Hawaii with family and having no housekeeping, and closed restaurants makes for an expensive trip that was just like staying at home
Excellent
10.0
Pros: Adults only Pool. Beautiful room. Great Bar service at pool.
Cons: drunk lady from Chicago in Pool.
Excellent
8.0
Pros: We stayed in an ocean view room. The view from our room and the pool was lovely. Great room service. Soft linen. Nice tv. Room is just ok for the price.
Cons: Infinity pool for adults only. Internet connectivity in and out.
Excellent
9.3
Pros: The adults only infinity pool. Amazing!!!! 10/10 The location 10/10 This is my second time staying here after visiting 2 years ago with a friend. The most trip with my fiancè. The price seems expansive however I can assure you it's definitely worth it. The pool and location best in Waikiki. We had a standard city view room. And the room was a decent size with all standard features. The location and adults only pool, make this the best hotel I've stayed at. They also have a great kids pool if traveling with a family, with slides.
Cons: Loved everything.
Excellent
9.1
Pros: The facility and management were awesome and very accommodating. The initial room I was in seemed to be slightly dirty (tub and sheets both had stains). I can’t for certain say they weren’t clean. I couldn’t tell if they were stained or dirty. Either way, I shouldn’t have to guess. Once I notified management this was quickly rectified and I was placed in a new room- with a bonus upgrade. This is still my favorite hotel.
Cons: The initial room I was in seemed to be slightly dirty (tub and sheets both had stains). I can’t for certain say they weren’t clean. I couldn’t tell if they were stained or dirty. Either way, I shouldn’t have to guess. Once I notified management this was quickly rectified and I was placed in a new room- with a bonus upgrade. This is still my favorite hotel.
Good
6.0
Pros: The view was nice
Good
6.0
Pros: Kids pool staff was genuinely friendly.
Cons: Our room fridge had leftovers from a previous guest. No daily housekeeping made it a bit tough with towels and toiletries.
"Offering direct access to the beach, this Waikiki resort is in the entertainment district, steps away from Kuhio Beach Park and Duke Kahanamoku Statue. International Market Place and Honolulu Zoo are also within 10 minutes. "
Overall 8.0 Excellent
Based on 254 reviews
All
- All
- Families with older children
- Families with young children
- Mature couples
- Young couples
- Groups
- Solo travellers
Excellent
8.5
Pros: After a chaotic wedding week this place was just what I needed. The bed was fantastic. I hadn’t slept that well in months!
Cons: Long check I lines after 2 pm
Excellent
10.0
Cons: Toilets are little old and there is no AC
Okay
4.8
Excellent
10.0
Excellent
9.7
Good
7.4
Good
6.0
Pros: I liked the location. It's right next to the mcdonalds if you're hungry for a cheap meal, especially if you don't want to spend $35 for the breakfast buffet that they offer at the hotel. But if you get a free deal for the breakfast buffet if you book through Expedia or a third party website , it's definitely worth it. There's a parking garage connected to the hotel but it'll cost you $25/night. It's also super close to the Hyatt and international market. And the beach is 1 min walk. You just have to cross a stoplight. Diamond Head and the zoo are close too. I would uber to diamond Head if it's later in the day cuz parking can go fast. But the zoo is walkable.
Cons: There's a hidden resort fee that you pay $20 a night for. But my question was, where's the resort? The clerk was like, "this is the resort." But he wasn't clear that the "resort fee" included beach towels and beach chairs. There's a LOT of construction going on. It doesn't bother me so much, but it might bother you. There's no pool, but the hotel does have access to the Hilton's pool next door. But I was just swimming at the beach the whole time. All the "resort" amenities are basically under construction/refurbishment- like the aquarium with restaurant and tennis courts. So the only thing was I was paying a resort fee when the stuff for the resort aren't even available. I feel like they should have just waived the resort fee.
Good
7.7
Pros: Location! Great view and clean
Cons: Outdated decor is easily overlooked for a clean low priced room
Excellent
9.7
Pros: Everything! Especially the Beach/Waterfront! It was walking distance from the hotel and EVEYTHING else...Love it. I booked this trip as a father's day present for my husband and to celebrate our 31st wedding anniversary...loved everything!
Cons: No much....
Okay
4.2
Cons: I booked this room for my elderly parents for their first vacation in Hawaii. Paid for a partial ocean view room, and got only a slice of ocean. They were given the worst room possible in that category. AC unit outside room was extremely loud which made their sleep miserable. I feel sorry for them and regret booking this hotel. But the damage was done.
Excellent
8.0
Pros: The updated room was very nice. We stayed on the 37th floor and we had a fabulous view of Diamond Head and the beach. The beach is literally right in front of the hotel. The location is great. It is within walking distance of everything you need. This hotel is a great value for the price. Overall, I would definitely stay here again.
Cons: The lobby needs to be updated. It was clean but the decor looked like it was from the 80's. They need to update it like the rooms. The elevators were a bit of a hassle. There were 4 of them and one was not working. The ones that were working seemed to have a mind of their own at times.
Excellent
9.6
Pros: The view was amazing.
Excellent
8.2
Excellent
10.0
Pros: I LOVE the new renovations they are doing here. I really enjoyed my stay and will be back for sure. Comfortable beds, great showers, beautiful views. Friendly staff ! It was wonderful.
Cons: The 35$ breakfast cost. It was a surprise to me to pay that much for breakfast.
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.5
Okay
5.1
Excellent
8.5
Excellent
10.0
Pros: It was so close to the beech and shops
Excellent
8.5
Excellent
8.5
Pros: The hotel is newly renovated and less than a 5 min walk to the beach Love the pool And lot of all love their customer service. Renee went above and beyond to make sure we were well taken care off Great breakfast The aquarium was really fun for our kids along with the pool.
Cons: Our refrigerator broke on day one but they were good about replacing it The parking is expensive $30 a day as is the breakfast buffet $35 per person Wish the kids pool was heated The Morimoto restaurant customer service was disappointing as they kept saying the chef was there so we made multiple reservations and yet every time we went they came up with some excuse as to why we could not meet him. A great way to make money
Excellent
9.4
Pros: When you go to Wikipedia and look up Waikiki, there is a picture of THIS hotel! If you book an Ocean-front room on a higher floor in the Eastern-most tower, you'll have the classic view most can only dream of from your balcony or even inside the room. Besides the obvious beach across the street, within a few blocks walk, you'll find dozens of restaurants and high-end shops, as well as the Honolulu bus transit line. Timely response to the only need we presented was commendable. Wifi worked well, also.
Cons: Room service neglected to replace the coffee pod on one of the days the room was cleaned. We didn't notice until the following morning when it was time to make coffee. When visiting the fitness room, one of the two elliptical trainers had a broken display. This made it impossible to use in any mode other than manual.
Excellent
10.0
Pros: The water pressure in the shower was excellent! The staff asked us daily if there was anything they could do to improve our stay; it made us feel very welcome and that they were eager to make our stay the best it could be.
Cons: Nothing; we have no complaints.
Excellent
10.0
Pros: Location, people and hotal interior is awesome ~
Okay
4.3
Cons: For the money not a nice hotel room. I would not consider it a 3 star hotel, more like a 2.
Excellent
9.1
Pros: Love every second of my stay. The staff was very accommodating. Whether you're a visitor from another state or country, they treated every guest equally. And we were visiting from another island. My favorite was the huge Aquarium and the swimming Mermaid.
Excellent
9.6
Pros: I liked the location of the hotel and the area around it.
Cons: There was a lot of people staying whhich even though it had multiple elevators it took a long time to get from floor 1 to 31.
Hilton Hawaiian Village Waikiki Beach Resort is located on 22 acres on the widest stretch of Waikiki Beach. Five swimming pools including the 10,000 square foot Super Pool. The resort offers a variety of restaurants and shops. Daily cultural activities include lei making and hula lessons. Morning exercise includes yoga and aerobics. The full-service Mandara Spa is open daily, access to the fitness center is complimentary. Water activities include on-site surfing lessons, snorkeling, stand-up paddle board, kayaking and catamaran sailing from our Port Hilton. Five towers on the tropical landscaped grounds feature a variety of guest rooms and suites offering stunning resort or oceanfront views. The Ali’i has its own private pool terrace and fitness center. The resort offers 150,000 square feet of indoor and outdoor meeting space, a U.S. Post Office and business center. Hilton Hawaiian Village is a non-smoking resort.
Overall 7.9 Good
Based on 2,643 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.7
Cons: A/C had a limiter,
Excellent
10.0
Excellent
8.8
Excellent
8.0
Cons: Too crowded for the fireworks! The waiting area in the spa in the Kalia tower was dirty.
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Pros: It’s very convenient to stay at the rainbow tower I upgraded room.
Cons: I thought breakfast buffet was a little overpriced.
Okay
4.0
Pros: In a pinch because of an ice storm, we had to find a room before our reservation at the Hale Koa started. Hilton was close, so we picked this hotel. So expensive. Perk was we could walk to our hotel the next day.
Cons: Room was lack luster for a $300 room. And that's all we had really. Super busy and hard to navigate with luggage with all the people swarming around. Waste of money. Breakfast buffet is good but so expensive, and another $35 charge at check out for what? We only stayed one night, and that was one night too long.
Excellent
10.0
Pros: Best hotel I've ever stayed at, the entire complex is insanely beautiful and they take care of any needs you possibly could have
Mediocre
2.0
Excellent
9.7
Pros: Every thing was great
Cons: More restaurants options
Excellent
9.4
Excellent
10.0
Excellent
10.0
Mediocre
3.4
Excellent
10.0
Excellent
8.2
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
8.5
Cons: Bathroom had a sliding door and no fan. No privacy.
Excellent
10.0
Good
7.7
Excellent
9.4
Excellent
10.0
Mediocre
3.7
Good
6.0
Cons: We wanted to get away for the weekend in our city so we stayed at the Hilton. They did not offer any specials for locals which was a little disappointing. The handicap elevator near the garage was broken which greatly affected our comings and goings from the car with a wheelchair and a stroller. The room was nice and quiet and clean but the elevators were hectic and small. The pool was nice, but I noticed trash and junk in the bushes. The lifeguards were good but they would yell "HEY, get down", from across the pool. I guess they had forgotten that the kids were also paying guests. Public pool lifeguards are more polite and quiet. It was not as relaxing as I had hoped and just because of the inconveniences and yelling and high traffic in the elevators.
Excellent
8.0
Excellent
10.0
Pros: Everything
Cons: Nothing
Excellent
8.8
Pros: Everything was great! The beach was beautiful, 5$3 staff, facilities, location was excellent!
Cons: The pools were overwhelming, crammed with people. Also, the hot tubs always has children playing in them and were unattended, they weren't very relaxing. An "adult only" hot tub or sauna would be an added bonus! We weren't the only couple frustrated by this.
Good
6.0
Pros: Decent view, nice lobby, friendly staff
Cons: I requested a room with two beds and ocean view. We showed up to our rooms and there was a single King and we faced the mountains. They found us a room in another tower a lot further from the beach but the beach view was distorted by two other hotels and with a lot of noise pollution from the traffic on Ala Moana Blvd.
Excellent
8.2
Pros: Excellent location! Staff was amazing. Lots to do at the resort. Be sure to catch the fireworks on Friday nights.
Cons: Resort needs an update to rooms badly. Really showing signs of wear and tear.
Excellent
8.5
Pros: We liked our room with ocean view in the Tapa building. The beach front was very nice.
Cons: Hotel resort fee $30/nt .
Good
6.0
Pros: Ocean.
Cons: Staff is not very friendly/knowledgeable. Overly expensive.
Excellent
9.7
Pros: Big room, great view, right on the water, very close to plenty of restaurants and shopping.
Cons: Hate that resort fee, but they all have it.
Good
6.0
Pros: It's on the beach
Cons: Too expensive
Excellent
10.0
Pros: Staff were absolutely wonderful. We even had a bellman refuse a tip and a staff member on break offer to help us. Magnificent and gorgeous property in the heart of everything. This is a very large property with several buildings and can get crowded. It is rather easy to get lost also. Attentive staff and service more than makes up for that.
Cons: It is a large property with several buildings so it can sometimes feel like a factory. It is also easy to get lost. However top-notch staff make the difference. We did have a misunderstanding about what kind of breakfast we got for a prepaid fee and where it was located. We were told we should get a full breakfast. Vouchers said continental breakfast in one building - staff told us to go to a different restaurant (mistake). Again, staff made everything ok.
Excellent
8.0
Pros: Check in was quick even though I read that it took 2 to 3 hrs at times. I did see that a few days after we were there. The lines were huge! The scooter I ordered was right there at the bell hop. We were upgraded to the Rainbow Tower with a view of Diamond Head. Beautiful! The super pool was below us and the lagoon around the corner. Watched the fireworks off the lanai on Friday night. Check out was easy and so was movie rental. Beach was wonderful.
Cons: Elevators were packed and no one likes to let a scooter near the door. I call this hotel home of the $25 cheeseburger. Unbelievable! I had fish and chip and my 12 yr old grandson had the $25 burger. No prices on the menu. This meal cost us $60. So bring a pocketful of money for meals. Also the beach rentals were too high. We went to the Hale Koa next door for half price or less.
Excellent
8.0
Pros: Great views & friendly employees
Cons: A little pricey.
Excellent
9.6
Pros: I super like the ambiance a lot, especially at night entering the village hotel. Enjoyed & appreciate the fireworks, so cool to watch it that close at the beach. Enjoyed the village atmosphere. Super like our room with the ocean view. Very family friendly atmosphere. .I wish we'd stayed longer.
Cons: At every hotel I'd been to, it's customary to be greeted & gets assistance to take out your luggages. We saw 2- 3 bellman at that time standing by the lobby. We only got help after we checked in.. otherwise rest of the stay was much better & more attentive. Most of the Taxis can be very aggressive, sometimes has no regard to the hotel guest going back to the hotel. The lobby is a traffic jam area for cars & shuttle, because the Taxis tries to squeeze themselves. I wish they have a designated place to ride or alley for taxis .
Excellent
8.6
Pros: The best location and beach on Waikiki. The best pool deck with sunset and fireworks view.
Excellent
8.2
Excellent
10.0
Excellent
10.0
Pros: Everyone was so helpful
Cons: I wish room service had better choices.
"Located in Waikiki, this spa hotel is within a 10-minute walk of Royal Hawaiian Center and Waikiki Beach. Fort DeRussy Beach Park and Ala Moana Center are also within 1 mi (2 km). "
Overall 7.9 Good
Based on 1,586 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.5
Excellent
8.0
Excellent
8.0
Good
7.1
Excellent
9.4
Excellent
8.0
Excellent
10.0
Pros: Everything was as expected!
Excellent
10.0
Pros: nice location for shoping,surfing,very clean,comfirtable
Good
7.4
Pros: The location is great. No ocean views but that was not why I was here. Good city views. Bathroom is dated. The hallways are stinky. Probably from many many years of smoking. carpets dated. Nice big screen TV very comfortable beds very functional overall.
Cons: After I booked my room and got my confirmation from hotels.com through kayak.com, I was surprised when I checked in and was charged a $10 resort fee they call it. This includes the use of a safe coffee maker ironing board and Wi-Fi. All of this is usually free and most hotels now everybody is charging for it.
Mediocre
2.0
Pros: The water pressure is the only good thing
Cons: The pictures did not match the room. There was mold on the ceiling and the curtains of the shower as well a rust on the tub and drainage. Spoke to the assistant manager and all I got was the room that you were in was not the one on the picture. No good customer service and people there don't know how to service you.
Okay
4.5
Pros: Friendly staff
Cons: Was 3x disturbed by phone call due to mistake by reception. No iron available. Got a roach running in my towel.
Excellent
9.7
Pros: The room is big and comfy. The view is amazing. Close to shops.
Cons: No comforter.
Good
6.2
Pros: Location
Cons: Noisy hallways, can hear people slamming their doors and talking. Walls aren't insulated/sound proof??
Good
6.0
Good
6.8
Cons: One of the check in clerks seemed a lil strange but other than that staff was friendly, also we asked for a later check out with was denied and the maid came knocking at our doors at 1030 which didn't make me very happy since we had till 11. Other than that I'd stay again just to get away and play tourist for a night.
Good
7.4
Pros: Room was nice and cozy.
Cons: The breakfast buffet was a bit lackluster for $18.00 a person, you’d be better off going elsewhere in Waikiki for food.
Excellent
8.0
Pros: Location and Price
Cons: Bathroom could have been a little nicer/updated
Excellent
10.0
Pros: Kind, friendly and welcoming entire staff
Cons: Everything
Good
7.3
Pros: Lobby decor and staff and location
Cons: The bathroom was crumbly and old
Mediocre
3.3
Pros: It smelled gross in my room. It smelled like a McDonalds dumpster with some kind of cleaning solution poured over everything. The lighting, colors of sheets and blankets, and painting color scheme is depressing and institutional looking. The TV was from 1984 and was very very limited in channels.
Good
6.0
Pros: I like that it was close to waikiki
Cons: I didn't like the bathroom. Parts of the ceiling were severely water damaged. And the pool was minimal
Okay
5.7
Pros: The hotel was literally 2 blocks from the beach, so the location was great. It had a balcony with chairs that looked out over a nice park like looking area.
Cons: The hotel itself was hard to find. There are no signs showing the name of the hotel, an address, nothing. After literally passing it about 5 times, I accidentally saw the name of the hotel around the back on a small sandwich board. You have to enter from the back if you have a car and pay $25 to park. So the hotel itself is decent looking both inside and out, and it is in a great location, literally like 2 blocks from the beach. However, the hotel is ancient, and they do little to no upkeep. The elevator was rickety. The room itself wasn't bad. Big bed, but thankfully there were 5 pillows because they were totally flat. There was a fridge, that almost kept water semi-chilled if you kept it in the freezer part. There was a tiny air conditioner, on the floor that almost kept the room manageable. There was a great balcony, however, you couldn't leave the door open to get the good breeze because there was no screen. The bathroom was minuscule, and clearly had seen better days. The paint was coming off of the ceiling and everything needed an update. Oh and the best part, if you are going there to have a romantic evening, that is good, because there is only one tiny lamp in the room with a really dim bulb for mood lighting. However if you are trying to read a map or make plans for the next day, you better doing during daylight because that one pitiful lamp wasn't enough to read anything. Overall, the place was clean, there were no bugs, for the most part you couldn't hear other people, and once you found the hotel, the location was great. So if you just need a place to crash while you are staying on the island doing other things, it is worth staying. If you are going there for the great things the hotel has to offer, you might want to try elsewhere.
Good
6.2
Pros: Convenient location.
Cons: Basically this was a run down hotel with a new paint job. Very noisy from rooms above and next to you. Breakfast is mediocre and relatively expensive. Pool was full of the same group being drunk and obnoxious my entire stay. Laundry room was dirty.
Mediocre
2.0
Pros: Absolutely nothing
Cons: The whole time was terrible, I wouldn't recommend this to my worst enemy.
Excellent
8.8
Good
6.2
Excellent
8.0
Okay
4.2
Good
7.7
Pros: Convenient hotel at the quiet end of a very busy Waikiki.
Cons: Nothing to dislike.
Excellent
10.0
Pros: The staff were amazing and very helpful, it was our first time to Hawaii so it was much needed.
Excellent
8.0
Cons: Average hotel. Parking expensive.
Okay
4.5
Cons: It was way too much money for a hotel that was worse than a motel 6. The location was great the room just was very old and outdated.
Okay
4.3
Pros: Close to beach that's about it.
Cons: Everything! !! Small bathroom. Air conditioner was poor quality. One lobby bathroom. Was doing construction in the morning
Good
6.2
Pros: Staff friendliness and efficiency, cleanliness,location as both beach and shopsnearby
Cons: Traffic noise, rock hard beds
Good
6.2
Pros: Great location
Cons: The decor and small finishes
Excellent
8.0
Pros: Closer to the beach and downtown.
Cons: Paid parking !
Good
7.4
Pros: I took this hotel almost as a last minute decision for my business trip. The staff are excellent, very cordial, helpful, gave me a detailed idea about dining, moving, taking transport and even provided changes. However, beware the hotel charges around $11 every night, (for internet which is below par, a newspaper focusing on Hawaiian news only and a coffee machine with Hawaiian coffee that I never tried) whether you want those amenities or not and irrespective of the type of room you stay or site you book through (priceline, hotwire, expedia, anything). The hotel has a tiny family friendly pool on the 4th floor. The location is terrific, most buses stops there, and everybody knows the hotel by name, the beach is just 10 minutes walk, and the whole shopping area starts after the hotel and beyond. Caution: PLEASE DON'T GET FOOLED BY THE PICTURES OF THE ROOMS YOU SEE, those are only on the top floors, other rooms are much smaller and with less amenities. If anybody has the time please say that to hotwire and Expedia, thanks.
Okay
5.1
Mediocre
2.6
Pros: Location was nice. And easy to get too. also the guys working the parking garage were awesome.
Cons: The room was trash. Beds were old and as hard as rocks. Carpets looked like they may have died. Bathroom had the feeling of black mold growing. I wasted gd money on what looked like a great deal. The A/c also needed repair work and a cleaning. I shouldn't have paid more than fifty dollars a night for that place.
Good
6.0
Pros: Free beach equipment hire. Room was functional. We stayed in a room with kitchenette for 5 nights. It was clean enough & suited our needs.
Cons: Did not feel like a hotel with bells & whilstles. Pool was being renovated so had to go across the road to the ambassador pool.
Good
6.0
Pros: Relatively clean my wife like it.
Cons: The advertisement was two doubles/queens (I'm not sure which) or King size bed. When I got to the hotel, of course they only had the room with two queens for my wife and I. This seems to be common trend for Waikiki because I had the exact same experience at another hotel.
The Modern Honolulu luxury hotel offers 345 stylish guestrooms, highlighting the glittering city skyline, moored yachts in the harbor, and spectacular ocean views. The Modern Honolulu, a cosmopolitan lifestyle hotel, blends personalized service; sexy, stylish spaces; and an alluring atmosphere to deliver an uncommon Hawaiian experience. Many guest rooms offer a private terrace where you can enjoy breakfast in your plush robe. The Sunrise Pool is the perfect place to relax while indulging in a signature cocktail or bask under towering palms at the Sunset Pool. Round out the day with a pampering treatment at the hotels revitalizing spa.Mahalo for your understanding and continued support.
Overall 7.8 Good
Based on 532 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: I love everything about The Modern Really cool friendly atmosphere, all the staff are super nice. The room is very clean, modern, crisp, has pretty of room. Our partial view room had a nice balcony and as suggest had views to the left of the water. Great TV and selection of channels, coffee maker. Very well sound proofed Bathroom is large, great shower. Room service is fantastic, actually its the same menu available in the pool area, perfectly prepared and very high quality. The pool areas and bars are amazing The is away from the Main part of Waikiki, overlooking the marina, making it less busy and more relaxing Do yourself a favour and book in
Cons: Not sure, maybe the bed is a little firm. Just being picky
Excellent
10.0
Good
6.8
Excellent
8.0
Excellent
10.0
Excellent
10.0
Okay
4.0
Pros: The view was beautiful, valet staff were great.
Cons: Resort fee not presented at check in, expensive parking. Staff very unaccomodating for early check in. Asked us to call multiple times throughout the week, up to the actual 3pm check in time which we were asked to wait for our room anyways, while others in line after us were getting their room keys. A double room was booked via Kayak but wasn't available at check in so we were given an "upgraded" suite with a sofa bed. The mattress pad was stained with urine and the linens were not the cleanest. The furniture is all white so stains were noticeable on the pillows. Felt very dirty. Very disappointed in the service of this hotel under their new mainland management.
Excellent
10.0
Pros: Love it. Honolulu is known for old resorts and hotels. Modern's building isnt really new, however, all the internals have been renovated so that it feels "modern". Great stay for young hip couples.
Cons: Parking is a little expensive. $35 and they charge you everything you get your car in and out. Other than that, we had an awesome experience.
Excellent
8.8
Cons: I will never book through Kayak again. I accidentally booked my hotel for one night too long. I didn’t realize this until checking in. Even though the hotel said they would not charge for the extra night because I clearly wasn’t staying there, Kayak refused to work with the partner to refund me. This was an incredibly frustrating customer service experience.
Excellent
10.0
Pros: Staff was excellent
Cons: Beds could have been more comfortable
Good
7.1
Pros: Beautiful hotel. Study bar is nice with good cocktails, rooms are nice and housekeeping is good. Difficult to find space at pools and they don't have chairs on the beach. During peak times like Christmas / NY it makes it tough to secure space. Service at the restaurant by the pool was very slow. Painfully slow... I would return but challenged to stay there again @ $500/ night unless everything is perfect.
Excellent
10.0
Excellent
9.7
Pros: The Modern is off the beaten trail and appreciated how relaxing the atmosphere was. The pool area is beautiful and calm, and if you need to relax further the sunset pool is just the ticket. All restaurants and bars are excellent in the Modern too.
Excellent
10.0
Okay
4.8
Pros: The location was great
Cons: This property was aquired by diamond resorts and is the next step in scamming a new demographic. https://www.thestreet.com/story/13624491/1/is-apollo-returning-to-its-junk-roots-with-its-acquisition-of-diamond-resorts.html
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
9.4
Excellent
10.0
Pros: From the incredible concierge and front desk staff to the warm service and incredible food poolside to the ultra-luxury modern (but not in a cheesy, cheap way) rooms that were comfortable and expertly furnished they did not miss a spot. I would recommend it as the #1 hotel in Honolulu hands down
Excellent
8.2
Pros: Comfortable bed, great location- close to shops, beach, marina and restaurants
Excellent
9.4
Pros: I liked that the hotel was located near the harbor. A short 1 mile walk form downtown Waikiki and not too crowded with many surrounding hotels. Definitely an adult resort, although I did see a few kids. Staff was super friendly, views of the marina and ocean were great. Access to the beach just a short walk although from beaches on O'ahu this was the worst strip of ocean I visited. I'd suggest staying here and enjoying the beach elsewhere. Liked the details of the ukulele, sea shells and sarongs as décor. Room was ready early. Room was quiet and simply decorated with all white giving a feel of space. Clothes line in the shower for wet swimsuits was a plus!
Cons: The hallways were VERY dark and room numbers a bit tricky to see. Valet parking only at $35/day.
Excellent
8.5
Pros: Staff helpful though it did take half hour to find the reservation. Clean and extra nice room. Primo location
Cons: Very pricey even for Waikiki. Extra loud bar area
With a stay at Aston Waikiki Beach Hotel in Honolulu (Waikiki), you'll be within a 15-minute walk of Honolulu Zoo and Ala Wai Golf Course. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
Overall 7.2 Good
Based on 233 reviews
All
- All
- Families with older children
- Families with young children
- Young couples
- Groups
- Solo travellers
Excellent
10.0
Excellent
8.5
Excellent
10.0
Mediocre
3.4
Pros: No breakfast uncomfortable beds very dirty gave my daughter lice
Cons: Should be Less money for what is being offered I would never go again for the experience we had.
Good
6.0
Okay
5.7
Excellent
8.0
Excellent
8.2
Okay
5.1
Pros: Nothing really
Cons: Small outdated rooms with poor service
Excellent
8.0
Okay
4.2
Pros: Good location. yeah, that's it. and there's tons of other hotels on the beach. I would elsewhere other than Aston brand seeing how they're managed.
Cons: Staff was not organized and not caring. They gave key to our room to other guests. I don't know if it's good or bad we were in the room at the time. Assuming they only did it once. A hotel employee even tried to let people in. Hint - new, empty rooms don't have the Do Not Disturb sign hanging on the door. They called us twice after 11PM trying to sort out their mistake in booking.. I complained to staff, no reaction. When i was checking out, they didn't ask how my stay was, otherwise i would've complained again. BTW, there were 4 workers just standing there when i checked out, so it's not like they were rushed. Small gym, small pool, big resort fee. Still have to pay $30/night for parking. Make sure you add $60+/day to your expected price your paying. Two sets of keys stopped working at the same time. they claim they both got demagnitized. 2 sets of keys kept in separate places at the exact same time? they screwed up. They didn't clean the room every day, even when empty from 6am-12. Bathroom stank of mildew. Safe didn't close reliably. Hair dryer only worked on 2 of 3 settings. We didn't get our welcome bag of sunscreen until second day of our stay, again pointing out they screwed up in the system. Refrigerator froze all liquids inside, not just in the icebox. No way to adjust it. Lots of drunk biker gang guys at the pool bar at night. They staggered into our private party. They have a weird elevator system where you have to press your room key and punch in the floor outside the elevator. there's no buttons inside. and you can't go from the rooms to the ground level. you have to stop at the 3rd floor in either direction. The first day i was confused and i asked the staff how to get to the ground floor, he told me i had to valet. i said i just want to get to the parking area and he just kept telling me i have to valet and pointed to the lobby. Elevators were broken every night.
Excellent
9.4
Pros: My room was quite and clean 2 Starbucks were close and open early LuLu's was right next door Good Beach Access Tiki's is a good bar and restaurant located on the property
Cons: The in room desk was small. I was on a business trip and could of used a little more space to spread out.
Excellent
8.5
Pros: Location, amenities and the bars
Cons: A little dirty and dated
Excellent
10.0
Good
7.4
Pros: The view and location. This was its only redeeming quality! It’s priced right!
Cons: The bathrooms were small and so old and in need of major renovation! The beds were hard and the pillows inadequate!
Good
7.6
Cons: My wife fell, while holding our daughter, while getting into the pool on a very slippery first step. Two other guests told us about their similar experience during their stay. It was our first day of our vacation and my wife spent the week with a bruised spine and a big scratch. The Aston took pictures of her injury but did nothing about it.
Good
7.7
Excellent
10.0
Pros: When we arrived the room air conditioner did not work so they upgraded our room to a king with ocean view on the 22nd floor. Beautiful sunsets
Good
7.1
Pros: Good location
Cons: Rooms need updating. Ceiling in bathroom leaked. Staff was very helpful and addressed the problems.
Mediocre
3.4
Cons: 100% not a 4-star hotel, 1000% would not book again. Facilities are worn, tired, and much different than advertised--rooms are bare, with damaged furniture and the advice from other reviewers about needing flip-flops for the bathroom floors? Follow it. After asking to switch rooms because we booked a king, not a double room, we were told none were available. After complaints about state of the bathroom's floor and old toothpaste globbed all over the sink, the front desk was able to "pull some strings" and landed us in the room we originally booked, with a cleaner sink and marginally cleaner floor. Other guests were listening at this point, so I suspect that helped. After being frank with the front desk about our dissatisfaction with the bathroom (see below) We finally ended up in an "Ocean View" room, which was the exact same room with the exact same problems. Rooms are spatially adequate, but only include a bed and bar-height tables with stools--nowhere to comfortably sit. Bathrooms are barely serviceable, with towel racks, shower rods, etc. visibly pulling out of the walls. Caked-on dirt in the shower made it feel vaguely unsanitary, and once-white tiled floors were full of broken tiles, and grout stained with mold? urine? dirt? left me wishing I had brought those flip flops. The entire space has also clearly been painted over and over again, adding to the college-dorm feeling. Towels are scratchy and often have stains on them, as do the sheets. The worst part of the rooms was the sliding door/window system--our own door rattled and banged whenever one of our neighbors closed their doors. I was woken up at all hours of the night to what sounded like someone trying to break into our room, when in reality someone was just stepping outside. On-site parking is mandatory valet at ~$47/day+tax, considerably higher than surrounding properties after a quick web search. Valet is understaffed, so factor +15-25 min just to get your car. You'll also be forced into paying ~$39/day+tax "Resort Fee," for which you will receive absolutely no value. Even as they advertise that this covers all manner of services, good luck actually finding the amenities to enjoy. The only info given about these is on a slide which displays for 2 seconds every few minutes by the front desk (see photos). What we found was a motel masquerading as a high-rise hotel, with rooms that made me nostalgic for my old college dorm. I will caveat that all staff we spoke to were kind and polite, if not necessarily the most helpful. Despite our complaints about the bathroom, we heard no acknowledgement about our concerns, but were just continually offered an upgraded room with a view (an ocean view does not make up for the decrepit bathrooms). Staff's positive attitudes are not nearly enough to overcome the quality of the service and accommodations offered by the Aston Waikiki Beach Hotel.
Excellent
9.1
Mediocre
2.0
Pros: The location
Cons: Was getting kicked out of my room,
Okay
5.1
Pros: The hotel is conveniently located right across the Waikiki beach, with a lot of great restaurants and boutique shops near by. There are also big shopping centers in the neighborhood.
Cons: Other than location, Aston doesn't have much to offer. We were really disappointed at the service as front desk staffs are not so friendly and helpful. I booked a Partial Ocean View room with king size bed, but they gave us a standard room with 2 double size bed. Mandatory unwanted additional service package deals are also added with a charge. The way how the hotel operated made us feel like Aston is "Cheap".
Excellent
9.4
Pros: Location and ocean view are both perfect - get the ocean view, it's worth it. They have free sunblock by the pool!
Good
6.0
Pros: It's clean. Great elevators. Nice room.
Cons: I need to request the receipt. It would be great if they emailed to me.
Excellent
8.0
Pros: It’s situated very well, at the end of the Wikiki strip. Not over the top, but serviceable. Maybe a bit pricy, but you pay for the location.
Cons: Not clean 100% - maybe about 89%?
Okay
5.1
Pros: Location is good.
Cons: The actual room we are staying in is smallish and dated, but the location is pretty decent - south end of Waikiki nearer to Diamond Head. Probably rates as 4 stars, but I have to demote it because of the aggressive timeshare people patrolling their lobby to intercept guests. After a long 13+ hours of travel, we arrived exhausted to be greeted by a young lady literally right off the elevator opening onto the lobby floor. She promised to help us get settled and seemed to be someone with the hotel. In fact, she works for Diamond Resorts, a company trying to re-brand timeshare scams into modern points-based vacation packages. What we thought was the hotel helping us get checked in and settled turned into a sales pitch about discounts on various tours, etc. if we just attended a presentation the next morning. The presentation was pitched as 2 hours, and no obligation, etc. We were pretty dazed from the travel and they were talking about saving hundreds of $ for a short presentation, so we agreed to this. You can (and should) google Diamond Resorts and educate yourself about them, and that's another story. We didn't buy anything, but they used super aggressive sales tactics and eventually basically insulted us for not agreeing to play ball and part with several thousand dollars on the spot. Here's the rub - as I was (later) researching Diamond Resorts, some of the cautionary tales about them I read were from people ambushed at other Aston properties - Maui, etc. So, I canned my plan to complain to the manager here, because clearly they condone, if not support, the Diamond Resorts people. Not sure, they might even be owned by the same private equity firm (Apollo). So, I recommend avoiding all Aston properties, as they allow their guests to be harassed and ambushed by overly aggressive scam artists.
Excellent
9.7
Pros: All of the staff was helpful and pleasant
Cons: It's time to upgrade the bathrooms.
Excellent
8.8
Pros: Location
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