Cheap 10 seater car hire in Houston
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Houston 10 seater car hire reviews and directory
Alamo
8.6
Very Good
495 reviewsCleanliness
8.8
Comfort
8.6
Pick-up/Drop-off
8.6
Value for money
8.3
2 locations in Houston
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Reviews
10.0 Wonderful
May 2021
Pros:
Pickup & drop off was relatively painless. Neither rep demonstrated a welcoming attitude. All business. Pickup rep was eating while helping the customer ahead of me at pickup.Cons:
A quick review of operating functions would have been helpful. I am a senior citizen not used to the new electronic wizardry. My wife & I spent a few minutes doing that at pickup and later again with headlight & windshield wiper settings. Picking up a vehicle and being thrust into traffic with rainy weather is not my idea of fun.10.0 Wonderful
May 2021
Pros:
Everything went very smoothly. I was shocked that I didn't stand in any lines to talk to someone.2.0 Poor
May 2021
Pros:
Nothing- see belowCons:
This was the worst rental car experience of my life. I got to the airport and was told that my reservation was cancelled with no warning! Apparently Alamo had sold out all their cars. This was a major inconvenience for me, as I ultimately had to spend $270 getting to and from my destination, instead of the $120 I had paid. If I had also known this before arriving I could have also tried making different arrangements, but also found out that everyone else was sold out by the time I got there too. This was a massive inconvenience and I will never use Alamo again, and it made me seriously question my use of Kayak as well8.0 Very Good
Apr 2021
Cons:
No Issues10.0 Wonderful
Apr 2021
Pros:
Everything was easy & convenient10.0 Wonderful
Mar 2021
Cons:
There was a long wait at pick up. But everything else was great!Sixt
7.7
Good
116 reviewsCleanliness
8.2
Comfort
8.1
Pick-up/Drop-off
7.8
Value for money
7.5
2 locations in Houston
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10.0 Wonderful
Oct 2023
10.0 Wonderful
Oct 2023
2.0 Poor
Oct 2023
8.0 Very Good
Oct 2022
10.0 Wonderful
Oct 2022
10.0 Wonderful
Sept 2022
Enterprise Rent-A-Car
7.1
Good
372 reviewsCleanliness
7.4
Comfort
7.4
Pick-up/Drop-off
7.1
Value for money
6.9
47 locations in Houston
Locations in Houston
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Reviews
10.0 Wonderful
Nov 2023
10.0 Wonderful
Sept 2023
10.0 Wonderful
June 2023
2.0 Poor
May 2021
Cons:
Customer said they tried to reach me and let me know they didn’t have the car I reserved. I had previously called enterprise prior to arrival and confirmed the reservation which they did. Arrived and I was upsold another vehicle that I didn’t take so I will not ever use this service again.2.0 Poor
May 2021
Pros:
NothingCons:
Call back and say wherever4.0 Mediocre
Apr 2021
Pros:
The pick-up and drop-off was a smooth as I could imagine. Especially when looking around at how the other providers were operating.Cons:
I got swindled by the associate checking me in. When choosing refuel options, I was shown a price per gallon that I would pay for them to fill up the tank. They "forgot" to mention that I would be charged for a full tank of gas at that price, regardless of amount of fuel used. Definitely tainted the image I previously had of Enterprise.Budget
7.1
Good
381 reviewsCleanliness
7.4
Comfort
7.5
Pick-up/Drop-off
7.2
Value for money
6.9
24 locations in Houston
Locations in Houston
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Reviews
10.0 Wonderful
Oct 2023
2.0 Poor
Oct 2022
8.0 Very Good
Oct 2022
2.0 Poor
Oct 2022
10.0 Wonderful
Aug 2022
4.0 Mediocre
Aug 2022
Avis
7.0
Good
171 reviewsCleanliness
7.5
Comfort
7.5
Pick-up/Drop-off
7.0
Value for money
6.7
23 locations in Houston
Locations in Houston
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Reviews
4.0 Mediocre
Nov 2023
8.0 Very Good
Oct 2023
8.0 Very Good
Sept 2023
10.0 Wonderful
Sept 2023
8.0 Very Good
June 2021
Pros:
Quick processCons:
Vehicles had problems2.0 Poor
May 2021
Cons:
They could have charged me for the vehicle I reserved rather than the one they gave me because of the power outagePayless
6.6
Okay
243 reviewsCleanliness
7.1
Comfort
7.2
Pick-up/Drop-off
6.3
Value for money
6.7
2 locations in Houston
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Reviews
8.0 Very Good
May 2021
Pros:
Staff was informative and helpful10.0 Wonderful
May 2021
Pros:
Quick process. Showed up they had my reservation they were ready to go took me less than 5 minutes to get my vehicle. Upon returning, staff saw I had oversized item and instead of making me transfer to a shuttle they drove me to the airport in my vehicle. Very much appreciated!Cons:
No improvements needed. Everything went as planned!6.0 Okay
May 2021
Cons:
The check-out process took almost 2 hours. There was a line a mile long and only 3 people working the counter while 3-4 others twiddled their thumbs in preferred area.8.0 Very Good
May 2021
Cons:
Only one person left to check in over 12 customers. Waited almost an hour to get checked in. Car was not clean but was the only one available. I was told the car wash was broken. Disappointed because I was attending a funeral with family.4.0 Mediocre
Apr 2021
Pros:
Unfortunately I didn't have a good experience with any of this process at the Hobby Payless/AVIS location. I hate leaving bad reviews however each part of the process was full of problems and deceiving tactics.Cons:
They had no vehicles ready to pick up that were in the size that I had a confirmation number for. They use this excuse to force you into having to pay to upgrade to another vehicle. I was asked to either wait (an unknown amount of time) or pay 20.00 a day more for a truck. Then after you agree to the new price they tell you they will email you all the paperwork. So you leave with no proof of cost and absolutely no paperwork. I logged in to my credit card account later that day and noticed I was charged 540.00. My original rental was confirmed as a full size car at 310.00 and that included the taxes and fees. So if you add the 20.00 each day you will get 60.00+ a few dollars for additional taxes. So let's add 20.00 for those. So it should have been 390.00. The drop off was easy and I spoke to the lady checking me back in and asked her if I would be charged an additional hour because I arrived at 11:09 and I was supposed to be back at 11:00. She said absolutely not. She knew I had to wait on 2 cars to figure out how to return there car and make their way into the lot. They is why I was 9 minutes late. She even said that she would make sure I wouldn't be charged for the additional hour. Guess what..... I got charged for 31.00 additional dollars for the hour.2.0 Poor
Apr 2021
Cons:
The people were just plain rude and didn't do anything to help my situation solid stranded at the airportAdvantage
6.5
Okay
149 reviewsCleanliness
7.0
Comfort
6.6
Pick-up/Drop-off
6.7
Value for money
5.8
One location in Houston
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9.2 Wonderful
Jan 2020
Cons:
It was a completely positive experience.3.6 Poor
Nov 2019
Pros:
Drop offCons:
Agent hid fees even though I declined. Car smelled like smoke.10.0 Wonderful
June 2019
Pros:
Dropped off was easyCons:
Nothing8.8 Very Good
May 2019
Pros:
Staff was great and car was what I asked for - both clean and comfortable.Cons:
The add on for tolls was extreme and ridiculous - there has to be a better way.3.6 Poor
Apr 2019
Pros:
NothingCons:
Please refund my money7.2 Good
Apr 2019
Pros:
New carCons:
Wait time getting my carHertz
6.0
Okay
583 reviewsCleanliness
6.7
Comfort
6.6
Pick-up/Drop-off
5.9
Value for money
6.0
27 locations in Houston
Locations in Houston
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Reviews
2.0 Poor
Nov 2023
2.0 Poor
Oct 2023
2.0 Poor
Nov 2022
2.0 Poor
Nov 2022
2.0 Poor
Oct 2022
4.0 Mediocre
Oct 2022
Dollar
5.2
Fair
578 reviewsCleanliness
6.2
Comfort
6.1
Pick-up/Drop-off
5.1
Value for money
5.3
3 locations in Houston
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2.0 Poor
Nov 2023
6.0 Okay
May 2021
Pros:
Drop off in early hours was easy. Staff were nice.Cons:
Waited 45 minutes to pick up car despite reservation. After picking up car, the car was not in fully working shape (left front headlight not working, electronic back hatch on SUV not working, battery charge low).4.0 Mediocre
May 2021
Cons:
MORE STAFF! LINE IS RIDICULOUSLY LONG! Shouldn't have to wait hours when you have a Reservation!4.0 Mediocre
May 2021
Pros:
Horrible smoking smell! My kids threw up twice in the first hour.Cons:
Clean the cars better. Don't rent smoking cars to non smokers or families with young children!2.0 Poor
May 2021
Cons:
I would have appreciated a credit due to a flight cancellation8.0 Very Good
May 2021
Cons:
Me able to choose which suv I took because he initially offered me that option then withdrew it, telling me to tae specific car.. the car smelled like a sweaty old man honestlyThrifty
5.1
Fair
346 reviewsCleanliness
6.0
Comfort
5.8
Pick-up/Drop-off
5.2
Value for money
5.1
5 locations in Houston
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2.0 Poor
Oct 2023
4.0 Mediocre
May 2021
Pros:
The drop off was easyCons:
Line was too long, need more staff, over charged me2.0 Poor
May 2021
Pros:
Honestly nothingCons:
Everything, start with your customer service and go from there4.0 Mediocre
May 2021
Cons:
Car had mechanical issues2.0 Poor
May 2021
Pros:
The car was niceCons:
The pick line was about 1.5 hours, and the ensurance was way to expensive2.0 Poor
May 2021
Pros:
The drop off was the only easy part of this whole processCons:
I stood in line for over two hours to get to the counter. The guy at the counter said that they didn’t use third party apps so he couldn’t honor the price on my reservation. When I called the next day to extend my rental one more day, the lady said that she couldn’t do anything over the phone and that I would have to go to a thrifty counter and do it there. The only thrifty counter that I found was in the airport and that was another hour and a half wait to be able to extend my rental. I will NEVER use Thrifty, Dollar or Hertz again.National
6.6
Okay
42 reviewsCleanliness
6.7
Comfort
6.6
Pick-up/Drop-off
6.6
Value for money
6.3
4 locations in Houston
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10.0 Wonderful
Apr 2021
Pros:
Good communication, nice customer service. Very nice vehicle. Clean, reasonably new car. Contracted through Enterprise.Cons:
I didn't like the fact that Kayak sold me insurance, then the the car provider told me that the insurance that I paid for through Kayak would not cover their car. I still don't know the details of who was right on that issue :(2.0 Poor
Mar 2021
Pros:
I would have liked for them to honor my reservation. They called the night before to say that they did not have a car to fulfill by reservation and put me on a wait list.Cons: