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One location in Central Southwest
Filters
Reviews
2.0 Poor
Apr 2024
2.0 Poor
Apr 2024
2.0 Poor
Apr 2024
2.0 Poor
Feb 2024
2.0 Poor
Nov 2021
10.0 Wonderful
May 2021
Pros:
Staff were very helpful.5 locations in Central Southwest
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Reviews
10.0 Wonderful
Sept 2023
2.0 Poor
May 2021
Pros:
NothingCons:
Call back and say wherever2.0 Poor
Jan 2021
Pros:
The amazing guy who found us a carCons:
To not rent cars to people from closed locations!!’10.0 Wonderful
Aug 2020
Cons:
The only thing was the drivers side floor mat was missing when I picked it up so I hope they don’t charge me for it when I get my bill3.6 Poor
Aug 2020
Cons:
First issued car smelled highly of cigarettes. Switched it out and the second car did too. The license plate and registration expired during my trip. Also, Enterprise charged me an additional day rate for the rental which I will need to call to get corrected.4.0 Mediocre
July 2020
Pros:
Fair value for moneyCons:
The pickup location had closed down and no one informed me. I went to the alternate location which was posted on a sign on their closed door. That location said my booking was with a third hire location. When I eventually received a vehicle it was used previously by a heavy smoker. The residual of our was so strong it infiltrated by clothes. I am not a smoker. Overall a very poor experience2 locations in Central Southwest
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Reviews
10.0 Wonderful
Aug 2020
Pros:
SUPER!!! THX9.2 Wonderful
Feb 2020
Cons:
More available staff.10.0 Wonderful
Dec 2018
Pros:
Very nice woman made dropoff fast and easy. No hidden charges and overall a great experience.8.4 Very Good
Aug 2017
Cons:
The rental car wasn't clean. They provided a 12 dollar discount8.0 Very Good
May 2023
2.0 Poor
Aug 2022
2 locations in Central Southwest
Filters
Reviews
10.0 Wonderful
May 2021
Pros:
Professional and courteous...2.0 Poor
Apr 2021
Pros:
Nothing.Cons:
I booked a car rental at a different location for 1pm on Saturday. The location closed at 1pm. I was told they could transfer it to the airport for double the cost that I booked it for. I called to customer service I was told that in terms and conditions it states that I have to be at the location 30 minutes prior to my appointment. Very disappointed.10.0 Wonderful
Apr 2021
Pros:
Drop off was easier than ever10.0 Wonderful
Apr 2021
Pros:
Staff was very friendly and helpful.4.8 Mediocre
Sept 2020
Cons:
Reserved a small sedan. Showed up and only a minivan was there. Agent told me I'd pay sedan price. Dropped off van and final charge was almost $80 more. They told me at drop off site I had to call the office I got car from. 8 calls later, no answer at various times of day. Won't be using Kayak again.6.0 Okay
Jan 2017
Cons:
The reservation made by internet, placing that I would deliver the vehicle in Doral offices, but when I was given the vehicle, they placed another delivery address and I did not notice the error. The day of delivery arrived at the Buget office in Doral, as I had done in the reservation and they told me of the error and that if I delivered the vehicle in Doral, I would be charged an additional. I decided to take it to the airport offices and to get beyond the delivery time, I was charged an additional day.Yes. Based on our information, DOLLAR in Second Ward is the cheapest car hire location in Houston. It is located at 17330 Palmetto Pines.
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