Car hire in Northwest Baltimore (Baltimore)
Same drop-off
Driver's age: 26-65
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Cheap car hire in Northwest Baltimore (Baltimore)
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Northwest Baltimore (Baltimore) car hire reviews and directory
Enterprise Rent-A-Car
6.9
Okay
30 reviewsBest rated
Cleanliness
7.4
Comfort
7.5
Pick-up/Drop-off
7.2
Value for money
6.9
5 locations in Northwest Baltimore
Filters
Reviews
10.0 Wonderful
Nov 2020
Pros:
The staff was friendly and the whole experience was quick and easy.2.0 Poor
July 2020
Pros:
They had no cars available and didn't notify me in advance.10.0 Wonderful
Dec 2019
Pros:
Friendly staff, provided free upgrade, and drop off after returning the carCons:
Location of store is slightly less convenient from downtown but still offered great value2.0 Poor
July 2019
Pros:
NothingCons:
The rental wasn’t even at BWI, I had to get a can 40 minutes to the location. Only to find out they don’t take debit card. I was stuck in a bad neighborhood with no rental car4.4 Mediocre
July 2019
Pros:
Drop off was easy.Cons:
Look closely at the details for drop off. To receive the rate I had to drop the car off 15 miles away from the airport. The rate that was quoted was still never accepted. I ended up paying $60 more than my reservation.2.0 Poor
Apr 2019
Pros:
There was nothing to like about the Enterprise located at the Inn at the Colonnade hotel.Cons:
Customer service. In addition to having no one at the desk for 10-15 minutes, when she arrived she told me there were no cars available. The only solution she offered was to go to the airport since other local branches were sold out and a half-hearted apology. There was no offer for future discountsAvis
6.4
Okay
21 reviewsCleanliness
6.9
Comfort
6.9
Pick-up/Drop-off
6.3
Value for money
6.8
One location in Northwest Baltimore
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Reviews
10.0 Wonderful
Oct 2019
Pros:
Drop was a breeze; excellent careCons:
The check in process could be quicker, it took too long10.0 Wonderful
Sept 2017
Pros:
value for money; quick service.2.0 Poor
Aug 2017
Cons:
Gave me the wrong pick up time so when I showed up they were closed. The 800 number offered no help and were clueless as to how to resolve the issue...i.e. Get me another car asap from the nearest location. I cancelled the reservation and hertz made it happen with no effort on my part.5.6 Fair
Apr 2017
Pros:
Convenient location for drop off.Cons:
Could not do an after-hours drop-off at Baltimore location, which meant we had to pay for a night of parking though we were done with the car.10.0 Wonderful
Mar 2017
Pros:
Excellent experience, no waiting, quick service, everyone was polite. Mitsubishi lancer I got as a compact was surprisingly good car and comfortable, too. Would rent again.Cons:
Nothing went wrong2.0 Poor
Jan 2023
Hertz
6.3
Okay
5 reviewsCleanliness
6.7
Comfort
7.0
Pick-up/Drop-off
6.2
Value for money
6.3
One location in Northwest Baltimore
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Reviews
2.0 Poor
June 2018
Cons:
I went to the location - and it didn't exist!!!! I tried calling, no answer. Checked at two local businesses - and they said that it was gone. The concierge at my hotel told me it closed two months ago.10.0 Wonderful
Sept 2017
Cons:
Long waiting for car pick up time.more than an hour.4.0 Mediocre
Aug 2017
Cons:
I added my wife as a driver and was charged $136,00 dollars more to our prepaid booking.!NextCar
5.2
Fair
12 reviewsCleanliness
6.1
Comfort
5.9
Pick-up/Drop-off
5.1
Value for money
4.7
2 locations in Northwest Baltimore
Filters
Reviews
4.0 Mediocre
Apr 2024
10.0 Wonderful
May 2021
Pros:
Friendly staff - no line, immediate service. Everything was explained and thorough. Saved a bunch of money vs. renting at BWI as we didn't have the airport-related fees, and the rate itself was much cheaper. Even with a few Ubers back and forth to make it happened, we probably saved $300 for a 12-day rental.Cons:
Facility isn't the nicest in the world, but it serves the purpose.2.0 Poor
May 2021
Cons:
Booked car could not be pick up at the airport10.0 Wonderful
Nov 2020
Pros:
Great rental. Courteous staff. Even got an upgrade.Cons:
Nothing. Everything was good.3.2 Poor
Jan 2020
Pros:
Nothing. I just meet a fraudulent agent. I reserved everything online, and I bought full coverage as well. When I arrived at NextCar agent at Liberty road, Baltimore, the person told me that we can not give you the car unless you buy our personal full coverage ( the value was twice the typical one near 25$/day). They told me that I have to cancel the ones that I bought online. Officially they had no commitment to my online reservation.4.0 Mediocre
July 2019
Cons:
Was not good customer service I didn’t not even have a car I didn’t rent it they told me I didn’t reserve their at all and I was very upsetRent-A-Wreck
No score available yet
One location in Northwest Baltimore
Filters
Reviews
2.0 Poor
June 2016
Pros:
Nothing to like in this placeCons:
The cars are Filthy inside out. they don't take time to clean them, i had to change 3 cars to finally agree on one. the first one had a bold tires, the second one had scratches all over the car but you can't determine the damages as the body is dirty. the last one was OK with a bad tire sensor that kept displaying an error every time you start the car plus a change oil message that kept prompting. If i have time i would report them to the BBB. Not worth the money i paid. VERY disappointing that kayak list them on their website. i use to trust kayak!4.0 Mediocre
May 2016
Pros:
The car was decent but smelled funny, change the oil light was on.Cons:
Service was terrible, was promised unlimited miles before booking but it wasnt true, they said faster checkout with a major credit card but still had to jump through many loops to prove I had my own insurance even after acknowledging that my credit card would cover me, a way for them to try and sell me unnecessary add ons. Tried to explain it to the associate but she shrugged me off telling me it's policy, false advertising is what it is.3.6 Poor
Apr 2016
Pros:
The car worked.Cons:
They were rude when we picked up the car, they were incredibly rude when calling our insurance provider, whom we know personally. They were incredibly vague about the drop-off policy and threatened an abandonment fee when I even brought it up. I called corporate to resolve the issue and the people I spoke to, serveral people, we're even more rude, dismissive, and insulting. I was out in hold mid-sentence and transferred without any notification to the stor, which had no idea why I'd been transferred. I completely regret using them. The car had an air freshener hanging from the nirror, but still smelled.2.0 Poor
Mar 2016
Cons:
The facility was not at the airport. The facility was closed before I was even reasonably able to travel the 30 minutes from the airport to get there. They transfer you to their "sister" company at the airport and apply "airport" fees to hike up your reservation. They steal your money with a smile on their face.68 travellers who hired a car in Northwest Baltimore gave the car agency they used an average rating of 6.3
When to book a rental car in Northwest Baltimore, Baltimore
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Car hire prices as pick-up date approaches
Top tips for renting a car in Northwest Baltimore, Baltimore
- If you’re looking to save money and don’t mind renting a car in another neighborhood in Baltimore, look for deals in West Baltimore, where daily prices are around $86/day.
FAQs about hiring a car in Northwest Baltimore (Baltimore)
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