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2 locations in Southeast Baltimore
Filters
Reviews
8.0 Very Good
Mar 2021
Pros:
Check in/out was quick and efficientCons:
Car was beat up for only having 24k miles and was not comfortable for a long voyage. We made the best of it.10.0 Wonderful
Oct 2019
Pros:
Drop was a breeze; excellent careCons:
The check in process could be quicker, it took too long10.0 Wonderful
Sept 2017
Pros:
value for money; quick service.2.0 Poor
Aug 2017
Cons:
Gave me the wrong pick up time so when I showed up they were closed. The 800 number offered no help and were clueless as to how to resolve the issue...i.e. Get me another car asap from the nearest location. I cancelled the reservation and hertz made it happen with no effort on my part.4.4 Mediocre
July 2017
Pros:
I booked a rental car to be picked/dropped at Baltimore airport through Kayak; however, the booking was done for a different location, about 30-40 miles from the airport. I did not realize that at the time of booking, as I had entered BWI as pickup/drop off location and thought that the address shown with my rental booking was for the airport Avis location. This was my first visit to Baltimore and and I have no idea of the name of roads for airport Avis location or otherwise. KAYAK SHOULD MAKE ABSOLUTELY CLEAR AT THE TIME OF BOOKING THAT THE RESERVATION IS FOR DIFFERENT LOCATION, PARTICULARLY IN CASE OF AIRPORT, AS NO BODY KNOWS/REMEMBERS AIRPORT LOCATION ADDRESS FOR EVERY CITY. the Avis staff at BWI airport was good and helpful. Avis 800 customer care sucks, was dishonest and quoted much higher price than that quoted at the airport office.Cons:
I booked a rental car to be picked/dropped at Baltimore airport on 07/09/2017 through Kayak; however, the booking was done for a different location, about 30-40 miles from the airport. I did not realize that at the time of booking, as I had entered BWI as pickup/drop off location and thought that the address shown with my rental booking was for the airport Avis location. This was my first visit to Baltimore and and I have no idea of the name of roads for airport Avis location or otherwise. KAYAK SHOULD MAKE ABSOLUTELY CLEAR AT THE TIME OF BOOKING THAT THE RESERVATION IS FOR DIFFERENT LOCATION, PARTICULARLY IN CASE OF AIRPORT, AS NO BODY KNOWS/REMEMBERS AIRPORT LOCATION ADDRESS FOR EVERY CITY.5.6 Fair
Apr 2017
Pros:
Convenient location for drop off.Cons:
Could not do an after-hours drop-off at Baltimore location, which meant we had to pay for a night of parking though we were done with the car.3 locations in Southeast Baltimore
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Reviews
2.0 Poor
Oct 2022
8.4 Very Good
Jan 2020
Cons:
I did have to interupt the attendant when I picked up the car. She was texting on her phone.6.0 Okay
Dec 2019
Pros:
Staff were friendly. I was charged for gas even though I returned the car full tank.2.0 Poor
Jan 2019
Pros:
Nothing was not given a vehicle.Cons:
Awareness that I needed a specific card in order to be able to rent a vehicle.3.6 Poor
Aug 2018
Pros:
None.Cons:
When I went to drop off the car in Aberdeen the staff was not nice and he said there is an extra charge of $50 for not dropping the car in Baltimore and when I tried to explain what the staff told me in Washington DC he said it is not my business pay the $50 or take the car to Baltimore. And I had to be pay extra $50.6.0 Okay
July 2018
Pros:
Couldn’t beat the price for a last minute one way tripCons:
Rental agent was not there when I arrived for my pickup. Called the number that was left on the desk and he was 15 minutes away. Car fuel tank was not full.4 locations in Southeast Baltimore
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Reviews
10.0 Wonderful
Feb 2021
Pros:
Value for the price and I even was able to keep for an extra day.Cons:
Nothing at this time.5.6 Fair
Jan 2020
Pros:
The car was cleanCons:
This location always has you waiting for a car, the car had issues with a sensor that would flash at you while you drive and turn on and off. The radio system would just spontaneously restart while driving, and they have no room for drop offs the lot was overflowing and th car has to be street parked.2.0 Poor
Nov 2019
Cons:
I arrived to the rental car area 1 hour after scheduled time and they informed me that since I was late, they had given car to another customer and didn't have one available for me.3.6 Poor
Sept 2018
Cons:
My reservation was for a 4:00 PM pick up. That location, unbeknownst to me, closed at 4:00 PM. We arrived at 4:10 PM to find the attendant already closing up and the keys to our rental already locked in a safe that could not be accessed until the next morning. We were stranded without a car. The attendant knew he had a 4:00 PM rental.2.0 Poor
Apr 2017
Cons:
Called me day of reservation telling me they didn't have the van I requested9.6 Wonderful
Jan 2017
Pros:
These guys were so approachable and had excellent service; they strike a good balance, either making you feel pressured or ignored. Best car rental experience I had.One location in Southeast Baltimore
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Reviews
10.0 Wonderful
May 2019
Pros:
Good service.Cons:
No, all was good.10.0 Wonderful
May 2017
Pros:
Service provided by the location was excellent. They went over & beyond to make sure i was satisfied with the rental car. Cheapest price & the best mini van available. Superb experience!Cons:
All cars should have Easy Tag so that if a customer wants to buy one, they are not turned down because of the unavailability of the tag itself.2 locations in Southeast Baltimore
Filters
Reviews
2.0 Poor
Oct 2023
5.2 Fair
Dec 2015
Pros:
Car was not clean and had damage on exterior of car. Kind of embarrassing to drive. Made us walk through their garage in the cold dragging baggage with a baby rather than bringing car to us.10.0 Wonderful
Jan 2022
2.0 Poor
June 2021
Pros:
I DID NOT LIKE ANYTHING ABOUT THIS PLACE!!!!!!!!!!!!!!!!!! I never finalized the rental. I hate their policy. I hate I paid ahead of time. I LOOK FORWARD FOR MY FULL REFUND. I left there HIGHLY UPSET!!!!!!!!!!!!!!!!!!!!!!! AND NO CAR......... The staff were not professional, and the place was dirty inside.Cons:
Their policy NEEDS a lot of improvement. The process was a long, drawn out ridiculous MESS!!!!! I felt like I was being FORCED to add collision to my insurance policy, just to rent a vehicle. I have Liability on my personal vehicle. I was NOT gonna pay more money, just to rent a vehicle for the weekend. I EXPECT MY REFUND, AND PROMISE NOT TO EVER DEAL WITH Next car, AGAIN!!!!!!!!!!!!!!!!10.0 Wonderful
June 2021
Pros:
Customer service was good car was pretty clean, the gentleman that helps us was great!Cons:
Perhaps a little faster service, we waited over a half hour just to start paperwork, there was also a high maintenance customer slowing up the lineOn average a car hire in Southeast Baltimore costs $95 per day.
Based on ratings and reviews from real users on KAYAK, the best car hire in Southeast Baltimore is ENTERPRISE (10.0, 1 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.
Standard is the most frequently booked hire car type in Southeast Baltimore.
A Standard car hire in Southeast Baltimore costs $98 per day, on average.
On average a hire car in Southeast Baltimore costs $668 per week ($95 per day).
On average a hire car in Southeast Baltimore costs $2,863 per month ($95 per day).