Book Payless car rentals at Lihue Airport

Lihue, Kaua'i, HI, United States - Lihue
23 Oct — 30 Oct
Lihue, Kaua'i, HI, United States - Lihue
Sat 23/10
Noon
Sat 30/10
Noon
Driver's age:

Pros

"Good for the money"(in 147 reviews)
""Great service,r, no hidden fees.""(in 1903 reviews)
"The itself was fine"(in 1857 reviews)

Cons

"No live ."(in 270 reviews)
"Rental was in bad shape."(in 2308 reviews)
"Rental was in bad shape."(in 2216 reviews)

Reviews

Overall rating6.9 GoodBased on 74 reviews
Cleanliness
7.4
Comfort
7.6
Overall
6.7
Pick-up/Drop-off
6.5
Value for money
6.7

Recent reviews

Traveller rating
0
0
0
0
0
Find reviews that mention:
4.0
Sucked BIG time.Pros:Drop-off was a snap.Cons:Waited forever (1 hr) in line because only one computer worked for Payless. We got a far cheaper car than advertised when booking. Our car had a broken rubber piece hanging on the back left door seal that prevented the door from closing all the way, which prevented the remote lock from working. The wipers were also old and smeared the water across the windshield instead of wiped them, making it dangerous to drive in the rain by obstructing the view. I was staying an hour away so I asked for help prior to coming in and they were hard to get a hold of. I sent an email and 4 days later they just apologized and said thanks for the feedback instead of helping me get a replacement car. They have an "F" rating on BBB - I won't even bother making an inquiry. Don't go with Payless.Reviewed 3 Jun. 2017
review fromkayak
4.4
Terrible ServicePros:The car itself was fine.Cons:Getting the car at the airport took a very long time, due to a long line and not enough service reps. When the car was finally ready, the attendant asked me to wait out front for them to pull it up. Instead, they parked the car around the corner and left it there. After 20 minutes, I got tired of waiting out front and went back in to ask where the car was. The attendant rudely said they already told me it was "out front" and pointed around the corner. How does "wait for the car out front" translate to "go around the corner and look for it parked?" The attendant was also very pushy trying to sell me expensive damage coverage. When I declined she acted very annoyed, as if me declining unnecessary damage coverage had personally offended her. Worst rental experience I've had.Reviewed 1 Apr. 2018
review fromkayak
4.0
Pros:Vehicle performed well and was clean at pick up.Cons:Customer service at Payless car rental was the absolute worse. Not friendly at all. It's like the employees hate their job AND people.Reviewed 4 May 2021
review fromkayak
4.0
Pros:Our car was upgraded for the wait and trouble.Cons:The shuttle driver never came to pick us up. After waiting 30 minutes we had to get another car rental company shuttle to take us over to the location. Then we waited 2 1/2 hours to get up to get our car.Reviewed 16 May 2021
review fromkayak
8.0
Cons:Located next to all the other rental places. My only complaint was that the Payless name was not listed anywhere on the airport car rental signs or on the shuttle bus.Reviewed 9 May 2021
review fromkayak
2.0
Pros:I cried.Reviewed 3 Jun. 2021
review fromkayak
2.0
Cons:Too expensive... Prices were jacked way up, and pick up counter was only staffed with one person. Car was clean and comfortable. Drop off was swift.Reviewed 11 Jun. 2021
review fromkayak
8.0
Pros:It was easy drop-off, but really not a good pickup experience. I had to call the 800 number as there were no agents available a the desk, only to find out I should have gone to the Avis Budget counter. Maybe unique to Lihue - but really poor communication.Cons:The communication on where to go to check out the car was poorly displayed and unclear. There was no one at the Payless booth so you just had to go to one of the other booths. the need to improve the signage.Reviewed 9 Jun. 2021
review fromkayak
8.0
Pros:Price and valueCons:Wait time wa horrendous. 3 hours to pick up a rental car is ridiculous especially with a reservation made many months in advanceReviewed 12 Jun. 2021
review fromkayak
2.0
Pros:Staff was mostly friendly.Cons:The company needed more service agents. We waited in line for over an hour for our rental. We were 8th in line.Reviewed 1 Jul. 2021
review fromkayak
8.0
Pros:The drop-off attendant was very friendly and helpful, and got us checked out quickly.Cons:The counter person (at pick-up), was not very friendly, and was difficult to understand. I wasn't given the opportunity to inspect the car - he just handed be empty damage assessment tried to get rid of me. When I insisted on the inspection, he tore off the top page of the form, so there would be no duplicate, and sent me off to fill it out on my own. The car, not the one we we ordered, was well-worn, with lots of chips and scratches and tiny dents, so I filled the card completely. When I brought it back in to verify the issues, he tried to send me away again. But when I complained that there was no official record of the existing damages, he put his initials on the form I had, claiming that would be enough, and waved me off again. Once he'd gotten my credit card info, and had given me the keys, he only seemed interested in trying to get rid of me. Not at all a pleasant experience.Reviewed 29 Jun. 2021
review fromkayak
4.0
Cons:Horrible trying to get a car then flat tire the first day. No support, no tire replacement details, had police call in order to get them to respond to us. Brutal.Reviewed 23 May 2021
review fromkayak

Payless car rentals near Lihue Airport

3285 Hoolimalima Place, Payless car hires

Address

3285 Hoolimalima Place

Hours

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00

Phone

+1 808 245 9395

Top tips for renting a car from Payless at Lihue Airport

  • Economy hire cars from Payless at Lihue Airport are around 51% cheaper than other car types, on average

FAQs about renting a car from Payless at Lihue Airport

  • On average a hire car from Payless at Lihue Airport costs $84 per day.

  • Full-size (Ford Explorer or similar) is the most frequently booked hire car type from Payless at Lihue Airport.

  • 3285 Hoolimalima Place is the closest Payless hire car location to Lihue Airport. The telephone number for this location is +1 808 245 9395.

  • Yes