Book Payless car rentals at Lihue Airport

Lihue, Kaua'i, HI, United States - Lihue
1 Jul — 8 Jul
Same drop-off
Lihue, Kaua'i, HI, United States - Lihue
Fri 1/7
Noon
Fri 8/7
Noon
Driver's age:

Reviews

Overall rating6.7 GoodBased on 80 reviews
Cleanliness
7.4
Comfort
7.5
Overall
6.6
Pick-up/Drop-off
6.3
Value for money
6.6

Recent reviews

Traveller rating
22
8
11
6
0
Find reviews that mention:
2.0
Pros:Staff was mostly friendly.Cons:The company needed more service agents. We waited in line for over an hour for our rental. We were 8th in line.Reviewed 1 Jul. 2021
review fromkayak
8.0
Pros:The drop-off attendant was very friendly and helpful, and got us checked out quickly.Cons:The counter person (at pick-up), was not very friendly, and was difficult to understand. I wasn't given the opportunity to inspect the car - he just handed be empty damage assessment tried to get rid of me. When I insisted on the inspection, he tore off the top page of the form, so there would be no duplicate, and sent me off to fill it out on my own. The car, not the one we we ordered, was well-worn, with lots of chips and scratches and tiny dents, so I filled the card completely. When I brought it back in to verify the issues, he tried to send me away again. But when I complained that there was no official record of the existing damages, he put his initials on the form I had, claiming that would be enough, and waved me off again. Once he'd gotten my credit card info, and had given me the keys, he only seemed interested in trying to get rid of me. Not at all a pleasant experience.Reviewed 29 Jun. 2021
review fromkayak
6.0
Pros:The drop off was super easy.Cons:Understaffing at the counter meant that we waited in line for two hours to pick the car. To cover up the fact that they did not have the compact car that we reserved they pushed us to take a convertible with no rear folding seats so we could not fit a surf board in the car. The agent did not mention this even when we asked if a surfboard would fit in the car.Reviewed 15 Jun. 2021
review fromkayak
2.0
Pros:No, they were not Helpful with the vehicle could not hold for us Flight delayReviewed 14 Jun. 2021
review fromkayak
8.0
Pros:Price and valueCons:Wait time wa horrendous. 3 hours to pick up a rental car is ridiculous especially with a reservation made many months in advanceReviewed 12 Jun. 2021
review fromkayak
2.0
Cons:Too expensive... Prices were jacked way up, and pick up counter was only staffed with one person. Car was clean and comfortable. Drop off was swift.Reviewed 11 Jun. 2021
review fromkayak
8.0
Pros:It was easy drop-off, but really not a good pickup experience. I had to call the 800 number as there were no agents available a the desk, only to find out I should have gone to the Avis Budget counter. Maybe unique to Lihue - but really poor communication.Cons:The communication on where to go to check out the car was poorly displayed and unclear. There was no one at the Payless booth so you just had to go to one of the other booths. the need to improve the signage.Reviewed 9 Jun. 2021
review fromkayak
8.0
Pros:The drop off was very easy. Unfortunately pick up took over an hour and we were near the front of the line. Only 1 person was working the counter for a Memorial Day weekend.Cons:More service people at counter to help customers get their cars after a long flight.Reviewed 5 Jun. 2021
review fromkayak
2.0
Pros:I cried.Reviewed 3 Jun. 2021
review fromkayak
2.0
Cons:Waited in line for over 2 hours to receive my car. One person was working behind the desk for 50 customers while other employees watched and chatted. Truly terrible.Reviewed 24 May 2021
review fromkayak
4.0
Cons:It was over a 2 hour wait to pick up the car.Reviewed 24 May 2021
review fromkayak
4.0
Cons:Horrible trying to get a car then flat tire the first day. No support, no tire replacement details, had police call in order to get them to respond to us. Brutal.Reviewed 23 May 2021
review fromkayak

Payless car rentals near Lihue Airport

3285 Hoolimalima Place, Payless car hires

Address

3285 Hoolimalima Place

Hours

Thursday06:00 - 23:00
Saturday06:00 - 23:00
Tuesday06:00 - 23:00
Friday06:00 - 23:00
Sunday06:00 - 23:00
Wednesday06:00 - 23:00
Monday06:00 - 23:00

Phone

+1 808 245 9395

Top tips for renting a car from Payless at Lihue Airport

  • Economy hire cars from Payless at Lihue Airport are around 67% cheaper than other car types, on average

FAQs about renting a car from Payless at Lihue Airport