Book Hertz car rentals at Lihue Airport

Lihue, Kaua'i, HI, United States - Lihue
25 Oct — 1 Nov
Lihue, Kaua'i, HI, United States - Lihue
Mon 25/10
Noon
Mon 1/11
Noon
Driver's age:

Pros

" and functioned well."(in 5675 reviews)
" in very good condition"(in 5553 reviews)
" in very good condition"(in 5575 reviews)

Cons

"The type of was very uncomfortable!"(in 5756 reviews)
"The type of was very uncomfortable!"(in 6133 reviews)
"The type of was very uncomfortable!"(in 5780 reviews)

Reviews

Overall rating7.1 GoodBased on 129 reviews
Cleanliness
7.4
Comfort
7.5
Overall
6.9
Pick-up/Drop-off
6.6
Value for money
7.0

Recent reviews

Traveller rating
23
17
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0
Find reviews that mention:
7.2
Hertz HQ Gave Bad Advice!!!Pros:I booked and prepaid for the car over two months ahead of time since I knew it would be a holiday weekend. A week before the trip I called to ask about changing the pick-up time to a couple hours earlier than the initial booking. The local office I spoke to in Hawaii said that because the reservation was prepaid, they couldn't adjust it but they could make a note and that they reserve the car for the whole day anyway so it shouldn't be a problem but they advised me to call and speak to the Hertz mainland office. After calling the company line back a second time by navigating the menu to get connected to a customer service rep in the mainland office and waiting quite a few minutes until someone was available, I was helped by a kind and cheerful Hertz employee who told e that they could change the pick-up time and when I asked, they said that the change in pick-up time the same day would not change the cost at all. I had a question, they had a polite answer. Everything was going to work out just fine, or so it seemed...Cons:...when I got to the Lihue Airport Hertz location to pick up the car, things moved along smoothly until I saw the estimated balance due, which was about $50 more than the email confirmation with the prepaid reservation information showed. I asked why the cost was different and showed my email receipt and the Hertz employee said that I would be charged for an extra day because I was picking up the car early. I explained that I talked to someone in the corporate office the week before, who said that picking up the car at 10:30am instead of 5pm the same day wouldn't change my cost. Long story short, the employee who I talked to at the corporate office gave me false information about my reservation and the costs. It's frustrating that I spent about an hour total on the phone the week before the trip trying to get my question answered and then finding out that I was mininformed. Hertz needs to make sure their corporafe customer service and local office reps are on the same page. :(Reviewed 31 May 2017
review fromkayak
3.2
Pros:The car was comfortable.Cons:There is not enough help in the rental office. Not sure the car given was equal or better than the level we choose. Car was not clean outside and had lots of "questionable" marks, scrapes, dents etc. that I wanted to be sure would not would not be reported against me and took extra time to resolve due to only 2 people working the counter. During the rental process online it is not clear that it would only be for 1 driver when we tried to add additional drives once they arrived, they wanted $15 or $30 more per day to add another driver. EXTREMELY ridiculous amount. Besides on Oahu the car rental was considerable cheaper (about $40) and was for 3 drivers! Not a happy experience. Would not repeat this experience with Kayak or Hertz.Reviewed 26 Mar. 2017
review fromkayak
6.0
NOT HAPPY - OverchargedPros:The car was exactly what we reserved, which we greatly appreciated.Cons:We were quoted a price for the exact period of the rental (11 days). When we got the final bill, we were charged that amount for one week PLUS an additional amount totalling more than $100 for the 4 days. NOT HAPPY!!!Reviewed 9 Jul. 2017
review fromkayak
2.8
RoachesPros:We know that bugs are an island problem but we had 3 different cars, that were infested with roaches. It seemed funny to the staff at the counter.Cons:Roaches were in all 3 mini vans that we had from them. We spent a lot of time in the car, traveling the island. We will not rent from Hertz anywhere, ever again.Reviewed 1 Apr. 2017
review fromkayak
4.4
Bait and SwitchCons:We chose Hertz because it said clearly on the website that AAA members did not have to pay extra for a spouse to drive. the Lihue personnel would not honor this eventhough we had it in writing. This is a breach of contract and we will not choose Hertz againReviewed 4 Nov. 2016
review fromkayak
4.8
A two hour waitCons:We were at the Hertz office for two hours before we got our car. When the car came, the exterior was dirty in spots: the front lower air dam, and behind the front wheels.Reviewed 6 Jul. 2017
review fromkayak
6.4
Took longer to rent at Hertz than it was to fly toPros:Car was acceptable for the price.Cons:It took us approximately 37 mins to fly from Honalulu to Kauai but it took almost an hour to rent a car. Heck, even the guy who went through the gold club line was waiting a long time. I know that it's Hawaiian time, but come on.Reviewed 30 Mar. 2017
review fromkayak
5.6
Pros:Price was good.Cons:There was an odor in the car, almost smelled like someone had smoked in it before and they tried to cover it up. The car itself was pretty beat up. Lots of dents and the hide a trunk was broken.Reviewed 10 Mar. 2017
review fromkayak
4.0
2 hours to pick upPros:The car and drop off were fine.Cons:The Lihue office was severely understaffed. It took two hours to get our car and I think would have been slower if I had not tweeted at Hertz who may or may not have sent more staff. One person showed up eventually.Reviewed 8 Apr. 2017
review fromkayak
8.4
AlohaPros:The vehicle was better than we had expected and very clean even thought it was pouring down rain when we picked it up. Drop off was super easy.Cons:Check in was very slow. Not all of the employees behind the desk were helping people. One employee was working very hard to get through as many customers as she could. 2 other employees were not very useful.Reviewed 5 May 2017
review fromkayak
7.2
Pros:painless dropoffCons:takes forever to pick up,understaffedReviewed 3 Apr. 2017
review fromkayak
8.8
Cons:Drivers seat was broken, couldn't adjust. Other than that, smooth easy transactionReviewed 7 Apr. 2017
review fromkayak

Hertz car rentals near Lihue Airport

3250 Hoolimalima Pl, Hertz car hires

Address

3250 Hoolimalima Pl

Hours

Monday05:00 - 23:00
Tuesday05:00 - 23:00
Wednesday05:00 - 23:00
Thursday05:00 - 23:00
Friday05:00 - 23:00
Saturday05:00 - 23:00
Sunday05:00 - 23:00

Phone

+1 808 245 3356

Address

3-5920 Kuhio Hway

Hours

Monday07:00 - 15:00
Tuesday07:00 - 15:00
Wednesday07:00 - 15:00
Thursday07:00 - 15:00
Friday07:00 - 15:00
Saturday07:00 - 15:00
Sunday07:00 - 15:00

Phone

+1 808 400 3751

Top tips for renting a car from Hertz at Lihue Airport

  • Economy hire cars from Hertz at Lihue Airport are around 51% cheaper than other car types, on average

FAQs about renting a car from Hertz at Lihue Airport

  • On average a hire car from Hertz at Lihue Airport costs $84 per day.

  • Supplier choice (Class Special Car or similar) is the most frequently booked hire car type from Hertz at Lihue Airport.

  • 3250 Hoolimalima Pl is the closest Hertz hire car location to Lihue Airport. The telephone number for this location is +1 808 245 3356.

  • Yes