Book Hertz car rentals at Lihue Airport

Lihue, Kaua'i, HI, United States - Lihue
16 Aug — 23 Aug
Same drop-off
Lihue, Kaua'i, HI, United States - Lihue
Tue 16/8
Noon
Tue 23/8
Noon
Driver's age:

Pros

" and functioned well."(in 5675 reviews)
" in very good condition"(in 5553 reviews)
"price location flexibility."(in 668 reviews)

Cons

"The type of was very uncomfortable!"(in 5756 reviews)
"extra charges at pickup"(in 5756 reviews)
"It took over a hour to !"(in 6133 reviews)

Reviews

Overall rating7.0 GoodBased on 145 reviews
Cleanliness
7.3
Comfort
7.4
Overall
6.9
Pick-up/Drop-off
6.6
Value for money
6.8

Recent reviews

Traveller rating
26
18
19
18
0
Find reviews that mention:
10.0
Need to clean their cars a bit better as inside of windshield was filthy. But they did upgrade me at no extra cost which was nice!Reviewed 25 Jul. 2022
review fromkayak
8.0
Very nice counter lady , but there was only one….many people in line , had to wait about 30 minutes to do paperwork before pickup….Kauai that’s why , but still……Reviewed 10 Jul. 2022
review fromkayak
2.0
My rental experience in Kauai was very poor, in stark contrast to a very positive experience I had with Hertz in Maui. We paid more in Kauai for less rental days and received a much more inferior vehicle. It was six years old, had no car play, and was covered in dings and some rust. But the worst part was the customer service. The rep wasn’t friendly at all. She added charges to our rental for roadside service and insurance, even though I didn’t agree to them. When it came to roadside service, she asked do you want the “Good,” “Better,” or “Best” package? She never said I could choose none of the three. Then I had to sign the credit card terminal before seeing what I was agreeing to. It was only after signing that she gave me the itemized rental agreement. I complained about the charges to someone else, and they eventually removed them. But the rep who helped me this time was also rude and even condescending. She asked me why I agreed to the charges if I didn’t want them, even though I already told her I didn’t agree to them. Then she told me, “you need to read the contract before you sign.” As I mentioned earlier, the credit card terminal they have you sign doesn’t show or itemize what you’re agreeing to. Bottom line: I would NOT rent from this Hertz location again.Reviewed 8 Jul. 2022
review fromkayak
10.0
Exceptional visit! Helpful staff. Quick and easy booking, pickup, and drop-off!Reviewed 23 Jun. 2022
review fromkayak
6.0
It took too long waiting inline to pick up the car.Reviewed 12 Mar. 2022
review fromkayak
2.0
My car broke down in a very dangerous highway and they took a while to get me transportion. No fees waived or anything at least for the inconvenience. Really messed with my vacation!Reviewed 26 Jan. 2022
review fromkayak
2.0
Hertz packed our threesome family into a Chevy Spark. As unsafe and uncomfortable as this was, we were determined to make the best of it. We would've appreciated a little better customer service than what we were given initially at Lihue, Kauai.Reviewed 24 Dec. 2021
review fromkayak
4.0
i was given a camaro, 2 doors, not good, cant easily fit big luggage in the trunk and through the door to the back seat. I don't like sports cars. I also asked you guys to include my gold membership with hertz so i could just get car and not stand in line and no one ever replied to my email.Reviewed 15 Dec. 2021
review fromkayak
10.0
Pros:Price was lower than quoted. I had a small accident with two small dents and they were very reasonable.Reviewed 19 Aug. 2017
review fromkayak
5.2
Hertz needs a better workflowPros:The car was fine. The staff is very reasonable and friendly given the challenge at the Lihue-Kauai location.Cons:The shuttle buses are too small to accommodate the demand after a flight arrives, so you may have to wait several shuttles to get onboard and to the rental car location. Once there, the line is slow--- not uncommon for rental agencies, but one would think they could figure this out. Most damning, After waiting in line for the rental car and getting the paperwork finalized, we had to wait another half hour for the car to be ready. They said it was being cleaned. We waited with another 40 people. There has got to be a better way to run this location. There's either a management problem or a shortage of employees.Reviewed 14 Aug. 2017
review fromkayak
2.0
Terrible rental in Kauai-avoid Hertz!Pros:The car was fine but the experience of picking it up in Kauai was so miserable I don't think I would ever use Hertz again. We were told there were no cars when we arrived at the lot. A smug agent informed people that the agreement was for a car sometime that day and not at any particular time. What a way to start your vacation in paradise. It took a long time before they even would predict when a car might be available. Then I was told a car was on the lot but I would need to wait for it to be cleaned. Inconsiderate and incompetent service. A large group of really unhappy customers basically begging to take any car they could find. No apologies.Cons:See above.Reviewed 13 Aug. 2017
review fromkayak
3.6
Waited 90 minutes for car that was not even ready!Pros:The Dodge Journey had decent air conditioning; really can't think of othe positives.Cons:In Lihue, I waited over 90 minutes in line at Hertz and then when they told me what vehicle I had, I eventually found it in a long line waiting to be cleaned. Our family was very hungry so we were able to convince them to let us take the car dirty.Reviewed 13 Aug. 2017
review fromkayak

Hertz car rentals near Lihue Airport

3250 Hoolimalima Pl, Hertz car hires

Address

3250 Hoolimalima Pl

Hours

Monday05:00 - 23:00
Saturday05:00 - 23:00
Tuesday05:00 - 23:00
Sunday05:00 - 23:00
Friday05:00 - 23:00
Thursday05:00 - 23:00
Wednesday05:00 - 23:00

Phone

+1 808 245 3356

Address

4331 Kauai Beach Road

Hours

Monday08:00 - 15:00
Saturday08:00 - 15:00
Tuesday08:00 - 15:00
Sunday08:00 - 15:00
Friday08:00 - 15:00
Thursday08:00 - 15:00
Wednesday08:00 - 15:00

Phone

+1 808 400 3879

Address

3-5920 Kuhio Hway

Hours

Monday07:00 - 15:00
Saturday07:00 - 15:00
Tuesday07:00 - 15:00
Sunday07:00 - 15:00
Friday07:00 - 15:00
Thursday07:00 - 15:00
Wednesday07:00 - 15:00

Phone

+1 808 400 3751

Top tips for renting a car from Hertz at Lihue Airport

  • Economy hire cars from Hertz at Lihue Airport are around 100% cheaper than other car types, on average

FAQs about renting a car from Hertz at Lihue Airport