|"Amazing n super friendly staff!"||(in 141 reviews)|
|"Great location awesome staff"||(in 167 reviews)|
|""Comfortable well furnished, clean room""||(in 36 reviews)|
|"The windows were very dirty"||(in 60 reviews)|
|"CAREFUL PARKING is terribly expensive!"||(in 72 reviews)|
|"This was the worst hilton hotel I have ever stayed worldwide"||(in 83 reviews)|
|great location||in 536 reviews|
|room was dirty||in 435 reviews|
|friendly staff||in 332 reviews|
|view room||in 270 reviews|
|hilton hotel||in 263 reviews|
|parking is expensive||in 158 reviews|
|windows were dirty||in 126 reviews|
|front desk||in 118 reviews|
|china town||in 107 reviews|
|bed was comfortable||in 58 reviews|
|water in the room||in 56 reviews|
|fridge in the room||in 53 reviews|
|room was clean||in 52 reviews|
|walls are too thin||in 39 reviews|
|social distancing||in 34 reviews|
|per day||in 25 reviews|
|financial district||in 20 reviews|
|king room||in 19 reviews|
|ridiculous prices||in 17 reviews|
|coit tower||in 10 reviews|
Oh boy..where should i begin? i was on a long business trip, checked in for 21 nights. Unfortunately i've experienced more issues in this hotel than in any other hotel i have ever stayed in, not just Hilton.. and trust me i stayed in many of them! Here's a summary of my experience at the HILTON SAN FRANCISCO FINANCIAL DISTRICT: [Air conditioning] At the very beginning, i was given an 'Upgraded' room with a nice city view, a balcony, and a non-working air conditioner. I called the front desk, who sent a technician that fixed the issue for an hour then it died again. The day after, i called the front desk and they sent a technician for the 2nd time, who told me this time that i either need to change my room or let him replace the entire air conditioner unit which will take 2-3 hours. Since it was 9 PM,i suggested he will enter my room during the day while i am at work and replace the unit, the technician confirmed and said he will come back the day after. a day passes by, i come back from work at around 9:30PM , and the air conditioner is still dead. I go to the front desk and they appologize and suggest to replace my room, i agree to do it the day after. [Water leakage] Overnight, at around 3AM i hear the sound of drops.. i turn on the light, and there is a WATER LEAKING FROM THE CEILING directly into my open luggage!!! I had to empty my luggage in the middle of the night and put it upside down to dry. clothes are now wet and stinky! The hotel management appologized and changed my room immediately. The managers (Anthony / Alonso) suggested to take my clothes and send them to the dry cleaning and so i did.. I thought that this will be the last incident i'll have..but of course i was wrong! [The noisiest room] Next, They put me in a new room which had a scenic view to the Bay, but unfortunately located next to the elevator which is the busiest area in the floor. Quickly enough i realized that the Elevator is not the only problem in the room, because right next to the elvator there's the floor's vending and ice machines which was used 24/7 so it was probabely the noisiest room in the hotel. (Who doesn't like to wake up in 2AM to the sound of a coca-cola bottle dropping of a vending machine right next to your door?) In that room (2701) i also had neighboors who: - brought a dog and put the dog in the balcony for hours, - smoked a bunch of blunts and threw the butts on my side of the balcony - Partied all night with loud music (till 4 AM) even though i called the front desk and the front desk confirmed that they will take care of it (which they never did. obviously!) [Keys that never works] Over a week or so, Digital key (Hilton app) wouldn't work anymore. I had to ask for Physical keys, which unfortunately didn't work more than once or twice. Eventually i had to go to the front desk and replace my Physical keys about 5-6 times in a week. [Elevator with a surprise!] At te evenings, you'll enjoy a long waiting line to the elevator. one of the evenings i waited in the lobby for 20 min just to get into an elevator! Eventually it seems like taking the elavator is slower than taking the stairs But that's not all, one day the elevator door opened and a revealed a very surprised couple who had sex inside the elevator!! (March 27th around midnight) So, if your'e into kinky sex scens you might want to wait for the elevator after all. [Overcharged] To make this stay epic - the final reciept shown that i've been overcharged $605 for parking that i never used!!! Called the accounting department and they admitted their mistake. [Conclusion] SOMTHING NEEDS TO CHANGE IN THIS HOTEL! and i say that as a Hilton Diamond club member who spent 100+ nights in the last year only. Due to tis stay, I am currently re-considering keeping my Diamond status, already registered to IHG and Marriot for my next stays.
I didn’t like anything. I was forcing myself to like it, but the customer service of the stuff and the manager on site was the poorest I’ve ever experienced!
Let’s start with cleaning the room , following social distancing (which wasn’t happening in that hotel when I traveled) and of course, customer service has to be improved. Sooner the better
Beds were very comfortable and clean!! It was a very pleasant stay and I would highly recommend it! Danny the front desk man was great and so was Paul at the front bar area.
Nothing hotel wise. Only issue was a weirdness from the back bar area. Felt I was being monitored and made me feel uncomfortable.
Bed was comfortable. Room was a good size.
Could hear everything around us. Water pressure was very low. Nothing that made it worth the price.
Not that good
Friendly front desk.
Outside windows are very, very dirty. Paid extra for bay windows and couldn't see anything because of dirt.
I didn't like the size of the room too Small
Double Charged via Kayak/AMOMA
I liked being able to purchase on the internet
I did not like getting double charged for the stay because the KAYAK/AMOMA credit system was not working. I also did not like getting fraudulently charged for food I did not order nor a long distance phone call on a room phone that did not work. I will not be booking with either Hilton or Kayak in the future.
walls are paper thin
can hear the foot steps of the people above me !
Extra thin walls, could hear children crying at 1am
4 star price for a 3?star hotel
Beds were comfy, gym small, food in restaurant was tasty.
Outdated showers, expensive food and room service, small gym.
I like executive lounge.
Bed a bit soft.
The best of San Francisco’s vibrant culture is at guests’ fingertips when staying at the Hilton San Francisco Financial District hotel. It’s prime location in downtown San Francisco is just across from Chinatown, and its rooms feature sweeping views of the city or San Francisco Bay while being just a few steps from the Bay Area’s iconic entertainment and nightlife.
The hotel offers a total of 544 cosmopolitan double and king guest rooms, suites, executive and accessible rooms to fit any need. Classically styled, even the most basic rooms offer amenities such as 55” wide-screen LCD TVs, black-out curtains, non-allergenic feather pillows, newspaper delivery, throw blankets, and complimentary HBO. Equipped with all the comforts of home and extra touches of extraordinary, the Hilton San Francisco Financial District also offers airport shuttle service, a bar area, complimentary beverages, car rental desk, guest activity and recreation coordination, a modern lounge, room service, and even a karaoke room.
Those with business needs will find all met in The CLOUD technology lounge, or utilize the 20,000 square feet of flexible meeting space. The hotel offers a 24 hour business center and notary public, on-site catering services, and audio visual equipment and support. Those seeking a San Francisco wedding will find a gorgeous outdoor venue, ballroom space, spa services, and on-site catering that honors the agricultural bounty of California and features local, sustainable, and seasonal ingredients.
Attractions within walking distance are plenty, such as the ferry to Alcatraz Island, AT&T Park, the American Conservatory Theater, the Golden Gate Bridge, Club Fugazi, Fisherman‘s Wharf, and Ghirardelli Square.
based on 2,284 reviews
Policies vary by room type and provider.
All reservations at Hilton San Francisco Financial District – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
If you will be staying at the Hilton San Francisco Financial District with your family, there are several amenities that you can take advantage of for the little ones. In addition to the on-site restaurant having its own special children's menu, high chairs can be provided for free. Mini fridges with kid-friendly snacks and beverages can be included in rooms upon request, and Pac n Plays are available for no charge. If you need to have a rollaway bed, one can be placed in your room for a fee of $25 per night.
To treat yourself during your stay at the Hilton San Francisco Financial District, book the Stay Hilton, Go Out package, as it includes two free welcome beverages, late check-out, and access to high-speed Wi-Fi. The Essential Extras package is similar, but it includes free daily breakfast instead of drinks, as well as $10 worth of credit for everyday that you are at the hotel. If you will be staying at the hotel for work, select the Business Plus package, which includes $25 of daily credit, access to premium Wi-Fi, and late check-out.
For a room that is both chic and spacious, book one of the several rooms that are on the Premium Floor, as many of them can fit up to four guests and will provide you with access to the Executive Lounge. If you are interested in staying in a room that provides a particularly scenic view of the city, select a Premium Floor room that offers views of the nearby bay, which are located on either the 20th, 21st, or 23rd floors.
If you are hoping to explore San Francisco as affordably as possible, consider using public transportation to move throughout the city. The Kearny St & Clay St bus stop is only a 3m walk from the Hilton San Francisco Financial District, and it services lines 8, 8AX, and 8BX, while the Clay St & Montgomery St bus stop is a 4m walk from the hotel and services lines 1, 30X, and 41. One-way bus tickets cost $2.75 per person, and day passes can be purchased for approximately $5.
When traveling between San Francisco International Airport and the Hilton San Francisco Financial District, driving and public transportation will both generally take you between 35 to 45m. If you will have a lot of luggage or will be traveling in a group, it is best to rent your own car or take a taxi. Enterprise and Budget both have rental offices at the airport, while a one-way Uber ride will cost you around $32. If you use public transportation instead, it is best to take one of the BART trains, such as the yellow line. (Prices checked 26/06/19).
Hilton San Francisco Financial District is located at 750 Kearny Street in Financial District, 0.9 km from the centre of San Francisco. Cable Car Museum is the closest landmark to Hilton San Francisco Financial District.
Check-in time is 15:00 and check-out time is 11:00 at Hilton San Francisco Financial District.
No, Hilton San Francisco Financial District does not offer free Wi-Fi.
No, Hilton San Francisco Financial District does not offer free parking.
No, Hilton San Francisco Financial District does not offer free airport shuttle service.
Hilton San Francisco Financial District is 18.7 km from Oakland. Hilton San Francisco Financial District is 19.4 km from San Francisco.
Yes, Hilton San Francisco Financial District is a pet-friendly hotel.
No, Hilton San Francisco Financial District does not have a pool on-site.
Hilton San Francisco Financial District has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.