Book Thrifty car rentals at Detroit Metropolitan Wayne County Airport

Detroit, MI, United States - Detroit Metropolitan Wayne County
2 Oct — 9 Oct
Detroit, MI, United States - Detroit Metropolitan Wayne County
Sat 2/10
Sat 9/10
Driver's age:


"f, easy drop off.""(in 959 reviews)
"2019 Camry was a great "(in 2339 reviews)
"2019 Camry was a great "(in 2376 reviews)


"Vehicle like smoke."(in 161 reviews)
" was not ready when we arrived"(in 2245 reviews)
" was not ready when we arrived"(in 2178 reviews)


Overall rating6.5 GoodBased on 90 reviews
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Pros:Nothing.Cons:After 10 hours of traveling I get to Detroit at 2 am with my 5 month old daughter and wife. The clerk tells me that before he can take my money and /or deposit he wants to run a credit check. Now this is problem for 2 reasons. One they had already taken the money for the insurance and I needed proof of my itinerary (which I had). So after running my credit I was denied. They didn't try to extend a solution to me or my family and told me that the only thing they could do was put me and my family back on a shuttle to the airport. I was in town for a funeral and ended up catching an Uber from the airport to my destination. This was a MAJOR inconvenience for not only that night but the funeral too. I WILL NEVER USE THRIFTY.Reviewed 13 Mar. 2017
review fromkayak
Thrifty Detroit - OK, not greatPros:Car was very nice, Mazda 3 has fantastic mileageCons:- Detroit has no-fault insurance which was not noted in the info presented prior to pickup, allowing the desk clerk to threaten everyone with hellfire and damnation should they not buy the additional coverage (and I still don't know if it's accurate or not) after a fair bit of googling - I think you'll have to explicitly ask your carrier and card what the case is.). The insurance extra is $9/day, almost a 50% increase in the price relative to the deal we got from kayak. Check before you rent in MI. In Detroit, like most airports, the lots are away from the terminals and Thrifty's buses weren't all that speedy. However, a tip - ask any of the car rental places if you can hop on for a ride - one of them gave a lift right to the lot.Reviewed 28 Feb. 2017
review fromkayak
Pros:Not a thing.Cons:We rented a car for our wedding weekend. After a few days, we started getting calls multiple times a day (still while trying to get married and such!). These calls were very vague as to who was calling us - they would just mention Dollar/Thrifty. They tried telling us they were calling us checking in that we had good service at pick up time (very annoying at this time as I said we were in the midst of getting married). Then they started asking for certain vehicle numbers. We gave them the numbers. They called back yet again asking for more numbers! We called the main number and were told there was no record on our account of having any calls made to us. Of course this worried us thinking maybe someone was scamming us by calling so many times! Over the course of our rental we recieved numerous phone calls asking for various numbers even though we had given the same numbers in the previous phone call. Finally we were told the car was not "checked out" properly when we picked up our rental. I understand mistakes are made, however this is not our fault or problem! To be disturbed multiple times over a vacation (not to mention our wedding!!!), is absolutely unacceptable. Furthermore, rather than calling the primary number on the acct, our emergency contact was called each of these times. I have rented with Dollar/Thrifty before and thought they were an alright company. However, after this experience I have zero intentions of ever giving this joke of a car rental company my money again! I felt very mistreated as a customer.Reviewed 7 Sep. 2017
review fromkayak
Pros:Shuttle Bus drivers were excellentCons:Called Thrifty customer service day before and was told I was no longer a Thrifty Blue Chip member, stood in long line for more than 30 minutes when picking up car, only to find I was indeed a Blue Chip member in good standing and could have avoided the long line and gone directly to Blue Chip Member line with only one other member ahead of me. Person directing customers to cars after transaction were completed at the counter was unable to determine which people were should be served first.Reviewed 9 May 2017
review fromkayak
On the fencePros:I liked the pick up/drop off process. It was really cold outside so I was a little afraid that I would have to wait in the cold. When I went outside, the bus was already there. This was a huge plus for me as I am not a fan of the cold. When returning the car, the bus was there waiting as well.Cons:I didn't like that all of the cars were dirty in the inside and outside. This was a shock. I rented a mid size car and looked in all 6 vehicles and they were all dirty inside. The protection plan was also a terrible deal as the cost per day was more than the cost of the vehicle per day. When I asked why, the lady said because it's a good coverage. When returning the car, you have to show a gas receipt with the gas being topped off. The gas receipt must be within a 10 mile radius of where they are located. There is only one gas station near them. The gas station gas cost $2.99/per gallon. The rate for other gas stations outside of the 10 mile radius is $2.19 so it seems like they are working in partnership with the gas station owner and that was disappointing.Reviewed 24 Mar. 2017
review fromkayak
Super friendly servicePros:Everyone on the Thrifty staff was incredibly helpful and friendly! The bus drivers, the people at the counter and the workers in the lot and exit booth all made a pleasurable experience out of my arrival in the middle of a snowstorm.Reviewed 30 Nov. 2015
review fromkayak
Pros:The pickup was easy since there was no other customer in the office. The place was D E A D. That was good for me.Cons:The drop off process was very poor. There was no attendant. I was just told to leave the car in the lot and walk away. Someone would process it later and send me a receipt. But one day later I still do not have a receipt !!Reviewed 10 Dec. 2019
review fromkayak
Pros:InexpensiveCons:No car ready on the lot upon arrival. Received an unwashed car with a wet drivers seat when they did get one ready.Reviewed 22 Jan. 2018
review fromkayak
Pros:I had a very little time to catch my flight. The staff was extremely helpful in meeting my needs.Cons:Nothing.Reviewed 4 Sep. 2019
review fromkayak
Pros:Staff was nice and helpful. Car was clean.Cons:Check-in was abysmal. It doesn't seem like we should have had to wait 40 minutes to pick up a car.Reviewed 17 Jun. 2019
review fromkayak
Thrifty wasn't open! Kayak is a fraud!Pros:Nothing! My flight was delayed and when I finally showed up Thrifty was closed. I called twice the week before to ensure this wouldn't happen but sure enough it did. Never renting a car from thrifty or kayak again! In fact never using Kayak again and I'm disputing the charges with my credit card company as kayak is a huge fraud!Cons:Well I wasn't able to pick up my car, so everything. Kayak has fake customer service numbers listed on their website so I can't call to work out getting a refund. I am disputing the charges with my credit car company.Reviewed 12 Feb. 2017
review fromkayak
Great deal, except what you book is not what you gCons:They charged me 17 bucks when I returned the car with the gas tank just one notch away from full. It was full when I got out of the car, but the lady told me to keep it running. When she got in, 10-15 minutes later, the tank went down one notch... But 17 bucks for that? That is just crazy. When I booked the car, it said Nissan Altima or similar, when I got there, the staff there tried to put me in a Kia compact, when there were many Altimas sitting at the lot. They told me if I want to drive an Altima, I have to pay 20 bucks extra. So basically what I booked was different than what was given to me. Also, their insurance price was a lot more than their car rental rates. Disappointed with the service. Will not go with Thrifty again.Reviewed 22 Feb. 2017
review fromkayak

Thrifty car rentals near Detroit Metropolitan Wayne County Airport

334 Lucas Dr, Thrifty car hires


334 Lucas Dr


Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday09:00 - 17:00


+1 877 283 0898

Top tips for renting a car from Thrifty at Detroit Metropolitan Wayne County Airport

  • 25% of our users found hire cars from Thrifty at Detroit Metropolitan Wayne County Airport for $101 or less
  • Economy hire cars from Thrifty at Detroit Metropolitan Wayne County Airport are around 60% cheaper than other car types, on average

FAQs about renting a car from Thrifty at Detroit Metropolitan Wayne County Airport

  • On average a hire car from Thrifty at Detroit Metropolitan Wayne County Airport costs $60 per day.

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked hire car type from Thrifty at Detroit Metropolitan Wayne County Airport.

  • 334 Lucas Dr is the closest Thrifty hire car location to Detroit Metropolitan Wayne County Airport. The telephone number for this location is +1 877 283 0898.

  • Yes