Book Hertz car rentals at Detroit Metropolitan Wayne County Airport

Detroit, MI, United States - Detroit Metropolitan Wayne County
1 Nov — 8 Nov
Detroit, MI, United States - Detroit Metropolitan Wayne County
Mon 1/11
Noon
Mon 8/11
Noon
Driver's age:

Pros

"really great "(in 668 reviews)
""very clean car, nicer, nice car.""(in 5553 reviews)
""very clean car, nicer, nice car.""(in 5575 reviews)

Cons

"I did not like to wait 30 mins extra to ."(in 6133 reviews)
""Didn't get thed, or a similar car.""(in 5755 reviews)
"Everything the experience is awful and awful "(in 690 reviews)

Reviews

Overall rating8.5 ExcellentBased on 59 reviews
Cleanliness
8.6
Comfort
8.4
Overall
8.3
Pick-up/Drop-off
8.6
Value for money
8.4

Recent reviews

Traveller rating
19
6
3
1
0
Find reviews that mention:
4.8
Excessive wait at pick-upCons:I picked my rental up at the Detroit Airport (DTW) on Sunday, 11/20 around 7pm. There was a short line to see an associate. The associate took my reservation information and then told me it was "processing" and I should wait in the lobby. After waiting for about 15 minutes, I walked back to the associate to ask for an update. She then walked over to another phone and called for my SUV. I got the impression that when it was "processing" she didn't make the call until I asked. The manger was in the lobby shortly after and made some jokes about the cold and how the SUV was parked in the middle of all these other sized cars and that no one listens to him to park the same sized vehicles together. He was friendly and apologetic but that didn't change the fact that we waited over 45 minutes for our car.Reviewed 23 Nov. 2016
review fromkayak
8.4
Rental ViewPros:The employees; at pick up, check out & return!Cons:Not a fan of the jeep compass; driver seat not comfortable large blind spots.Reviewed 6 Sep. 2016
review fromkayak
8.8
Pros:easy pick up and drop off. really great customer service.Cons:Great car, but it was a gas guzzler. I expected to get a car that wasnt so fuel consumer. It was also expensive when I take into consideration the fuel I had to pump in.Reviewed 25 Oct. 2016
review fromkayak
10.0
Pros:Easy process. No hidden charges.Reviewed 15 Nov. 2016
review fromkayak
10.0
Pros:low low costCons:line at the counter/not enough registers openReviewed 28 Mar. 2017
review fromkayak
8.8
Pros:Quick pick up and drop off.Cons:Car wasn't great for the travel needed.Reviewed 8 Mar. 2017
review fromkayak
10.0
Michigan AdventuresPros:good vehicle with great 4WD! No extra charge for us returning it 45 minutes past our return time.Cons:They seemed short staffed at both pick-up and return which slowed us down. Plus there were "Hertz" fees that were an extra 50.00?Reviewed 20 Dec. 2016
review fromkayak
10.0
Good airport servicePros:Rx pickup and transport to and from airport. EZ drop off procedure. Car was clean and overall no problems.Cons:One small issue was that I prepaid the car online and thought it was paid in full. Discovered an additional $18 in taxes when I arrived. Would prefer to know all charges up front with no surprises later.Reviewed 18 Oct. 2016
review fromkayak
10.0
Pros:The staff was all super friendly_ I wish I had gotten their names.Reviewed 27 Feb. 2017
review fromkayak
8.0
Cons:the Hertz desk employee was really trying to upsell everything, too pushy.Reviewed 29 Sep. 2016
review fromkayak
2.0
Pros:NothingCons:Everything the experience is awful and awful customer serviceReviewed 14 Mar. 2017
review fromkayak
7.2
Great car, some staff not-so-greatPros:Car was excellent -- clean and ready to go. Unnecessary stress at initial check-out, but returning the car was quick and easy.Cons:Initial check-out was bad. Credit card reader didn't work, and rather than try another one (that particular card reader wasn't working), I was told to call the third party I had pre-paid for the rental (Kayak) and tell them I'd have to use a different card. Finally, I went to a different clerk further down the counter who simply ran my card on her card reader and it was fine. The whole encounter added another 15 minutes of unnecessary stress. I had also noticed the customer in front of me having a similar problem with the same clerk.Reviewed 23 Jun. 2017
review fromkayak

Hertz car rentals near Detroit Metropolitan Wayne County Airport

289b Lucas Drive, Hertz car hires

Address

289b Lucas Drive

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 734 941 4747

Top tips for renting a car from Hertz at Detroit Metropolitan Wayne County Airport

  • Economy hire cars from Hertz at Detroit Metropolitan Wayne County Airport are around 60% cheaper than other car types, on average

FAQs about renting a car from Hertz at Detroit Metropolitan Wayne County Airport

  • On average a hire car from Hertz at Detroit Metropolitan Wayne County Airport costs $59 per day.

  • 289b Lucas Drive is the closest Hertz hire car location to Detroit Metropolitan Wayne County Airport. The telephone number for this location is +1 734 941 4747.

  • Yes