9.2
Pros:yesReviewed 19 Oct 2020
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2.8
Pros:While I reserved my vehicle weeks ahead of time, I waited in line over an hour and a half. Also the vehicle was unclean and had scratches and was damages.Cons:Make the experience better for people who are spending hundreds of dollars to rent use Kayak and the rental car companies.Reviewed 28 Sept 2020
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10.0
Cons:Everything was great.Reviewed 27 June 2020
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10.0
Pros:Easy experience from beginning to end. Didn't have Compacts available, so was given a truck. Gas mileage was still ok, though.Reviewed 10 Feb 2020
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9.2
Pros:The car was very good and the front desk person was very attentive.Cons:The “taxes” and fees I had to pay when picking up were as high as the car itself.Reviewed 30 Dec 2019
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6.8
Cons:Car had clearly been smoked in and smelled not so great.Reviewed 30 Nov 2019
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5.6
Pros:Staff named Beatrice was rude and has no customer service skills. They did not have my truck reservation since they had ran out of vehicles and all she said, "we don't guarantee reservation when you reserve online through third parties." Not even a sorry for the inconvenience.Cons:Do not go with thrifty, that is my advice. I will never use them again. It is true what they say, you get what you pay for.Reviewed 8 July 2019
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10.0
Pros:Extremely friendly customer service lady at the counter and very little wait time.Cons:I had to wait for about 5 minutes at the exit gate after I picked the rental car since there was nobody at the exit gate kiosk. But Noah was friendly and courteous as well. I was the only one in the garage so it would’ve been nice to have one of the workers anticipating me going to the exit gate.Reviewed 28 Jan 2019
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10.0
Pros:Staff was very friendly and flexible considering the busy holiday. Car was clean and reliableReviewed 26 Nov 2018
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7.2
Pros:Personal was niceCons:Car was smokeyReviewed 5 Nov 2018
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10.0
Pros:The car and the service was excellentReviewed 3 July 2018
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10.0
Pros:Personnel were top notch and I enjoyed dealing with them. Tomeka was particularly helpful.Reviewed 29 June 2018
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