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One location in University Area
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10.0 Wonderful
Mar 2019
Pros:
Great place10.0 Wonderful
Aug 2018
Pros:
Enterprise was very quick and courteous in the whole rental processCons:
I had to wait a bit on return day due to short staff5.6 Fair
Aug 2018
Pros:
The car itself was great, worked well and was easy on gas. We had no physical problems with the vehicle, and it was great that we get unlimited kilometres.Cons:
Upon pickup, we were surprised with many hidden fees that they didn't include in the quote. I wish they would have mentioned those fees in the quote so we could account for the extra $300 we were charged into our budgeting plan. In addition, the car smelled a little odd, we had to purchase a car freshener.10.0 Wonderful
Sept 2017
Pros:
Everything about enterprise Vancouver was amazing. The staff are super nice and very helpful. The car was clean and just perfect for our 8 day drive. The price and level of service is second to none!10.0 Wonderful
Aug 2017
Pros:
Excellent customer service from when i walked in. he, no name tag, (tall, dark hair) explained everything about car and contract. shocked at car i got WOW! (BMW). returned car on wednesday, no issues easy return. excellent customer service from alan. (still no name tag which i think is vital in business), friendly, had some laughs, called cab that arrived promptly. Thank me for reserving early and great special rate i got. These are the type of employees you keep. Thanks Marian8.0 Very Good
July 2017
Pros:
Drop off transport to airport was very good. Woman was very helpfull and friendly to us.Cons:
At pick up guy advised not to drop if at airport but in town. I m not verry familiar in vancouver so driving through town during peak hour wld have been more stressfull. And than with suitcases picking up a taxi wld also have been stressful. Dropping off at airport was great. So i m happy i followed my own instinct.One location in University Area
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8.0 Very Good
Apr 2024
4.0 Mediocre
Apr 2021
Pros:
Good staff, easy booking and pickup, drop offCons:
I had requested a compact car, a mini van was given. High cost of fuel, though spaceous and comfortable car.8.0 Very Good
Jan 2021
Pros:
The staff member Dimple Goyal at 790 SW Marine Dr, Vancouver, was very helpful and able to help us extend our rental arrangements, which continued for a few months.Cons:
It is difficult to contact the 790 SW Marine Dr office by phone, which seems to have a bad connection.10.0 Wonderful
Sept 2020
Pros:
The staff were very friendly and helpfulCons:
Insurance... I could not purchase through Kayak using a non-Canadian credit card, but only found out I was not covered during the rental period. This is important, and Kayak should be upfront to make sure whether or not the insurance was valid or not, even if it was done through Allianz.10.0 Wonderful
Aug 2020
Pros:
Hertz customer service8.8 Very Good
July 2020
Pros:
Staff terrific pick up and drop offCons:
Sunnier skiesOne location in University Area
One location in University Area
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Reviews
10.0 Wonderful
June 2023
One location in University Area
One location in University Area
2 locations in University Area
One location in University Area
One location in University Area
Yes. Based on our information, NUCAR in West End is the cheapest car hire location in Vancouver. It is located at 1234 Hornsby St..
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