Book Ace car hires at London City Airport

Reviews

Recent reviews

Traveller rating

Wonderful

413

Very Good

173

Good

17

Okay

144

Fair

14

Mediocre

0

Poor

761

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get the carshuttle from the airport

car was cleannever rent

car availablecar insurance

great pricecustomer service

friendly staffper day

8.0

I was sent direction from you all via email on how to catch shuttle to get to your facility. Those directions said get off shuttle and go to #7. Problem is, on first shuttle there's a video playing that states go to #4. Once off first shuttle all signage directs you to #4 for Ace can be confusing. We did go to 4 but seen the van which stopped at 7, which is what the directions you sent stated but it can be a conflict seeing 2 different directions for same locationReviewed 5 Dec 2023

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10.0

Very nice - very cheap as long as you’re smart about it - get your own gas, avoid toll roads, use your own insurance, etc. Otherwise that cheap rate can get expensive quick.Reviewed 4 Dec 2023

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10.0

Great place for car rental in Vegas All staff was very courteous & helpfulReviewed 3 Dec 2023

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8.0

Everything was excellent. Except car smelled of pot. Service was superb.Reviewed 3 Dec 2023

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8.0

The service and the car were very good. All the extra taxes and charges should be pointed out at time of rental. I have rented with other companies and that cost was included in the daily rental cost. The end total was OK, but the extras were a surprise, especially the airport tax considering your facility is not on the airport!Reviewed 2 Dec 2023

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10.0

Good price, and friendly staffReviewed 1 Dec 2023

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6.0

I was upgraded to a nicer vehicle so that was nice. I was charged more than the price i was given in my quote, a 4 percent credit card fee was added and an additional 21 dollars. The check engine light came on and went off twice on the drive . The front sensors went inoperable for part of the drive causing the cruise control to not work. Overall the ride was good and comfortable.Reviewed 30 Nov 2023

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2.0

My Worst experience of renting a vehicle from a company in 10 Years. They drop extra fee on you and force you to pay it or you won’t get the vehicle, fees that my booking said was (already included). Then at check out they have someone to inspect the vehicle for dents and starches she did a check but only. Noted 3 Marks, so I came out the vehicle and saw 7+ more Marks on the vehicle that she didn’t write down. I guess when I was returning the vehicle they was gonna say it wasn’t there when I got to vehicleReviewed 29 Nov 2023

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2.0

They deliberately caused me to buy high-priced insurance. I paid a very high price.Reviewed 29 Nov 2023

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10.0

As soon as we landed, I received a text with instructions on what to do next. We jumped on the shuttle and got our car. We didn’t have any kind of what or any issues. When we returned the car, it was the same. No waiting and a quick shuttle ride back to the airport. It was 2 adults and 4 kids and 7 suitcases and 6 backpacks. We got a brand new Chrysler Pacifica van, that had 1000 miles on it. Very nice car that fit all of us and our luggage. It was great all around, renting from Ace.Reviewed 28 Nov 2023

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10.0

Very welcoming team. Comfortable car good price.Reviewed 28 Nov 2023

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2.0

No internet service,. they won’t let me rent because they couldn’t verify me cell number,,, I live in a foreign country so I didn’t have phone service.Reviewed 28 Nov 2023

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• How much does it cost to hire a car from Ace at London City Airport?

  On average a hire car from Ace at London City Airport costs $79 per day.

• Does Ace offer shuttle or airport pick-up services from London City Airport (LCY)?

  No (according to our data)