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Book Ace car hires at London City Airport

Driver's age: 26-65
Wed 24/7
Wed 31/7
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Ace car hire prices at London City Airport

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People mover
Passenger van
SUV
Commercial
Pick-up truck

Reviews

Pros

"The gas mileage"(in 621 reviews)
" and accommodating."(in 282 reviews)
" fast and helpful."(in 282 reviews)

Cons

"ing from here again!"(in 111 reviews)
" seats were stained"(in 33 reviews)
"Will Ace again."(in 111 reviews)
Overall rating5.7 FairBased on 3952 reviews
Cleanliness
6.3
Comfort
6.2
Overall
5.6
Pick-up/Drop-off
5.7
Value for money
5.8

Recent reviews

Traveller rating
446
179
16
141
13
0
795
2.0
Terrible!!! what started out as a $431.00 rental turned into a $809. charge on my credit card. They charge me for roadside assistance that I neither needed nor was asked if I did, I have full CAA coverage. Becareful of what you initial!! I was also charge a $250. for extra dirt. seems like they smelled smoke, although I do not smoke. I complained to head office with no success. Very bad business practice very disappointing!!!Reviewed 15 July 2024
review fromkayak
2.0
VERY disappointing!!! My 421.65 dollar rental turned into a 803.27 charge. they claimed I signed for a roadside assistance package that I would never take, I have full CAA coverage, They should ask you if you want it before they put it on and its part of the many initials I signed for. They charged me a 250.00 charge for extra cleaning, supposedly they smelled smoke. I do not smoke, but perhaps they found an empty pack in the back that my freind threw away. I complained to head office but the FLL office said too bad, it all stands. No wonder there was nobody waiting in line at ACE like there was at every other company line. Buyer beware, very bad business practice!!!Reviewed 15 July 2024
review fromkayak
10.0
Very good experienceReviewed 15 July 2024
review fromkayak
8.0
Almost everything about my experience with Ace was poor except for Oscar, the customer service representative, who I rented the car from And the actual car. Oscar went above and beyond to make sure I was happy with my reservation in my car.Reviewed 15 July 2024
review fromkayak
4.0
We rented a “luxury” vehicle. It said BMW of like model. The car was a 2016 Mitsubishi outlander. It smelt of cigarette, the AC didn’t blow cold air and there wasn’t even a back up camera. I was really disappointed. We ended up trading it for a van that had over 140,000 miles on it. The upside was the employee at the counter was amazing. She was really kind, felt personable. She helped me get to the car with my two kids and the it car seats. She was really responsive when I called her. She made the experience better.Reviewed 15 July 2024
review fromkayak
2.0
Bait and switch in more ways than one. It wasn’t Ace, it turned out to be operated by Drivo (who I would not have booked with if that was made clear). Drivo forced me to purchase additional insurance at pick-up that other rental providers have never required because I already have insurance. I am extremely disappointed in Kayak for misleading me on who I was booking with, disappointed in Ace for letting Drivo operate under their banner, and disappointed with Drivo for forcing me to pay an additional $119.96 in surprise costs at pick-up when I had already declined additional insurance when booking (because I already have insurance).Reviewed 15 July 2024
review fromkayak
6.0
More space.Reviewed 14 July 2024
review fromkayak
8.0
great car rentalReviewed 14 July 2024
review fromkayak
8.0
Quicker check in.Reviewed 12 July 2024
review fromkayak
2.0
PrettyReviewed 12 July 2024
review fromkayak
8.0
Everything was goodReviewed 12 July 2024
review fromkayak
10.0
Staff was awesome, especially the woman who checked us in.Reviewed 11 July 2024
review fromkayak

FAQs about hiring a car from Ace at London City Airport

  • How much does it cost to hire a car from Ace at London City Airport?

    On average a hire car from Ace at London City Airport costs $74 per day.

  • Does Ace offer shuttle or airport pick-up services from London City Airport (LCY)?

    No (according to our data)