Reviews
Overall ratingBased on 181 reviews
Cleanliness
Comfort
Overall
Pick-up/Drop-off
Value for money
Recent reviews
Traveller rating
Find reviews that mention:
4.0
Cons:The car smell like tabaco or weedReviewed 10 Mar. 2021
review from![kayak]()
10.0
Pros:Very Clean And Very Up To Date Meaning New Vehicle And Very Safe .Cons:All good Very niceReviewed 30 Oct. 2020
review from![kayak]()
8.0
Pros:Yes. They were backed up but accommodated as quickly as they couldCons:Be better about mask useage. Both wearing them and wearing them properly.Reviewed 23 Aug. 2020
review from![kayak]()
10.0
Pros:Staff at pick up and at drop were very helpful.Cons:Nothing.Reviewed 20 Aug. 2020
review from![kayak]()
6.8
Pros:Easy drop off, alamo on the phone was super helpfulCons:Customer service at Memphis Airport Alamo was horrendous on pick up day. Rude agents, unable to answer simple questions. No one wearing masks. Instead of being helpful or understanding, they were rude and demeaning.Reviewed 9 Aug. 2020
review from![kayak]()
9.6
Pros:Staff could use more training...got distracted during my transaction by another staff member talking about personal business in front of customer found to be very rude to the consumerCons:Other than comment about the staff everything else was perfectReviewed 3 Aug. 2020
review from![kayak]()
2.0
Pros:Nothing.Cons:Our flight landed after the location at the airport closed. We though that since we had done online check in we would still be able to pick up our car. We were wrong. When we arrived there was no car for us, no one at the counter who could help us, and even if there had been a car all of the exits were blocked so we wouldn't have been able to get out. We had to call several numbers and wait on hold for over half an hour before getting in touch with the national line. We were told there was nothing they could do for us until the location opened the next day but they would be able to cancel our reservation. The area we were visiting doesn't have other reliable means of transportation so we were stuck in the airport for over 2 hours just trying to find a way to get where we needed to go. They should at least have offered us an Uber/taxi credit but they said they could nothing to help us. We weren't the only travelers in this situation. There were two other individuals on our flight who had booked rentals from Alamo that were also stuck without a car, late at night, stranded at the airport.Reviewed 27 Jul. 2020
review from![kayak]()
9.2
Cons:Drivers door panel/window appeared to be a little dirty, it was late and I just needed to get going. But it appeared that these areas were not wiped down after the last use.Reviewed 27 Jul. 2020
review from![kayak]()
5.6
Pros:Staff was friendly and helpful.Cons:Many parts of the interior were dirty and it REEKED of marijuana.Reviewed 25 Jul. 2020
review from![kayak]()
7.6
Pros:staff was helpful drop off was easyCons:Little on the expensive side...Reviewed 7 Jul. 2020
review from![kayak]()
4.4
Pros:Getting rid of the car was easy. Pull up get out and walk away.Cons:Picking up the car was a nightmare. Long line. Not enough people working. The few that were there weren't interested in working. Zero concept of customer service.Reviewed 1 Jul. 2020
review from![kayak]()
2.0
Cons:I returned the car fall and was charged for gas. I also paid an extra five dollars on top of what I pre-paid. Overall I was overcharged by $12Reviewed 24 May 2020
review from![kayak]()
Other car rental agencies at Memphis Airport scored
Alamo car rentals near Memphis Airport
2495 Winchester Rd, Alamo car hires
Address
2495 Winchester RdHours
| Monday | 07:00 - 23:00 |
|---|---|
| Friday | 07:00 - 23:00 |
| Saturday | 07:00 - 23:00 |
| Wednesday | 07:00 - 23:00 |
| Tuesday | 07:00 - 23:00 |
| Thursday | 07:00 - 23:00 |
| Sunday | 07:00 - 23:00 |
Phone
+1 844 370 9801Top tips for renting a car from Alamo at Memphis Airport
- Intermediate hire cars from Alamo at Memphis Airport are around 100% cheaper than other car types, on average