Book Payless car rentals at Memphis Airport

Memphis, TN, United States - Memphis
21 Oct — 28 Oct
Memphis, TN, United States - Memphis
Thu 21/10
Noon
Thu 28/10
Noon
Driver's age:

Pros

"Good deal at ."(in 641 reviews)
""Very friendly,e.""(in 147 reviews)
" was new and clean"(in 1857 reviews)

Cons

" is pretty much nonexistent."(in 270 reviews)
" was dirty on the outside."(in 2308 reviews)
" was dirty on the outside."(in 2216 reviews)

Reviews

Overall rating6.2 GoodBased on 83 reviews
Cleanliness
6.5
Comfort
6.4
Overall
5.8
Pick-up/Drop-off
5.7
Value for money
6.4

Recent reviews

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2.0
No cars available despite having reservationPros:Nothing absolutely nothingCons:I showed up at the counter. I presented my confirmation number. The employee told me that there were no cars available for rental. She said she was all sold out. I reminded her that I had a reservation and that I had made that reservation several weeks prior. She said that a reservation does not guarantee a vehicle. I was always under the impression that if I have a reservation that guaranteed me a vehicle. My experience with Payless has been absolutely awful. I will never rent from Payless ever again. And I will tell all of my friends and colleagues about my very, very, very negative experience with Payless. What is the point of making reservation, if having reservation does not guarantee you a vehicle?Reviewed 1 Jun. 2016
review fromkayak
9.2
Best value, No frills mostly simple and adequate cPros:Newer car, although i was second in line it took 15+ min before i could be assisted which was minor compared to my 7 hour flight delay and lost bag ( see AA for that review). Car was clean and seemed to be an upgrade from what i originally reserved (hyundai accent < kia sol IMHO). however, when i was presented the bill, the employee nearly charged me the $75 surcharge for customers under 25 although I caught the error before signing the contract and forking over the money. She quickly printed me a new contract. Despite her mistake that would have cost my millenial self dearly (i am 28), she was a very pleasant person. When renting from hertz i was able to complete my return in the garage immediately upon dropping off the car. However, although i rented from payless, they shared facilities with avis which may have complicated the return process and forced me to return downstairs into the lobby where i needed to complete my return. Not big deal as i wasnt in a hurry but somewhat an inconvenience. At least the Memphis airport car rental lobby was very clean including spotless bReviewed 19 Jul. 2016
review fromkayak
3.6
Horrible experiencePros:NothingCons:Took over an hour to receive the car seat. Car ended up having a bent axel because rear tire had extreme uneven wear. Customer service is pretty much nonexistent. They tell you to call the place where you rented it from, but they never picked up(over 2hours) and the mailbox was full. Had to switch out cars and it was a really big pain. I was in another city but to even get it approved was extremely hard. Bad experience. The deposit is as much as your rental cost, which is crazy as most places just charge $50 for deposit then bill you at the end. They set a pending charge of double my rental cost.Reviewed 29 Nov. 2015
review fromkayak
10.0
Pros:Smooth, no problems.Reviewed 7 Mar. 2019
review fromkayak
2.0
Customer serviceCons:This company is absolutely worthless if there is no way to get customer service.Reviewed 8 Jul. 2017
review fromkayak
6.0
Felt a bit swindledPros:The car was nice, though the blind spots on the KIA Sportage are kind of major.Cons:The gas tank was only three quarters full and I was told it was full. I wanted to return to airport or call but my wife did not want me to waste time on a short trip. The woman at the desk was nice, but maybe overly nice. She told me that I reserved an economy car when I know I reserved a mini SUV. She then tried to sell me an upgrade to a mini SUV and said she would give me a deal on a 2017 Hyundai, or $5 per day. I agreed to it because I am a very big man and did not want to be stuck in an economy car. I later looked at the bill and it was $8 per day plus fees and it was a KIA Sportage not a Hyundai. The Kia also smelled a bit like smoke. So no this rental was not perfect and i felt a bit swindled.Reviewed 24 Oct. 2016
review fromkayak
9.2
Pros:Car was very good and employees friendly.Cons:The signage for Payless at Memphis Airport is very poor, bot in finding the airport counter and in returning the car.Reviewed 30 Jan. 2018
review fromkayak
2.0
NO CARS AVAILABLE - AVOID THIS PLACE AT ALL COSTS!!!Cons:The rude lady at the counter will tell you WE DON'T HAVE CARS, TOO BAD YOU RENTED ONLINE, WE CAN'T BE RESPONSIBLE FOR NOT HAVING CARS - NOTHING ELSE, NOT EVEN A RECOMMENDATION OF WHEN THEY'LL HAVE CARS, WORTHLESS SERVICE AND ORGANIZATION.Reviewed 12 Aug. 2017
review fromkayak
2.0
Horrible 1st time experienceCons:The rental agent at the counter in Atlanta was rude and only cared about regurgitating the policy and could care less that I'd had a traumatic experience. I was on a business trip and had a blow out, and when I went to exchange the car to make it back home to the Memphis area, I had the worst customer experience in my 41 years of life at the Payless counter by the supervisor Lisa. She wouldn't even give me her last name! I will NEVER use this company again nor will I be using AVIS either because they are the parent company. I went to Alamo after this ordeal and they got me on the road again in minutes.Reviewed 17 Apr. 2016
review fromkayak
2.0
Memphis AirportPros:NothingCons:That was the worse experience I have ever had. We waited in line for 45 minutes with one person ahead of us. We were told the system was down and the "one" girl that was working was new and she couldn't get anyone to help. So we went to Thrifty car rental and they were very accommodating and nice. So I will never use Payless again!!!!Reviewed 9 Feb. 2016
review fromkayak
10.0
Easy SavingsPros:Rental process was simple. Car was new and in great condition. Had no issues with this entire transaction. Plus, Payless saved us some money. In Memphis they are located right along Avis, but we would have spent more booking an Avis rental car. Have used Payless several times with no complaints.Cons:In Memphis, it's a good little walk from Rental Cars to terminal, but that's just the way it is!Reviewed 18 Apr. 2016
review fromkayak
9.2
Cons:Could not find a Payless agent, Finally discovered Avis agents could helpReviewed 15 Mar. 2020
review fromkayak

Payless car rentals near Memphis Airport

2491 Winchester Rd, Payless car hires

Address

2491 Winchester Rd

Hours

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Phone

+1 901 346 4781

Top tips for renting a car from Payless at Memphis Airport

  • Compact hire cars from Payless at Memphis Airport are around 73% cheaper than other car types, on average

FAQs about renting a car from Payless at Memphis Airport

  • On average a hire car from Payless at Memphis Airport costs $48 per day.

  • Intermediate (Hyundai Accent or similar) is the most frequently booked hire car type from Payless at Memphis Airport.

  • 2491 Winchester Rd is the closest Payless hire car location to Memphis Airport. The telephone number for this location is +1 901 346 4781.

  • Yes