Book Alamo car rentals at Puerto Vallarta Ordaz Airport

Puerto Vallarta, Mexico - Ordaz
1 Jul — 8 Jul
Same drop-off
Puerto Vallarta, Mexico - Ordaz
Fri 1/7
Noon
Fri 8/7
Noon
Driver's age:

Reviews

Overall rating4.7 OkayBased on 47 reviews
Cleanliness
5.2
Comfort
5.1
Overall
4.5
Pick-up/Drop-off
4.8
Value for money
4.2

Recent reviews

Traveller rating
7
2
7
18
0
Find reviews that mention:
2.0
Cons:Plane arrived late, there was no one at the Alamo counter in the airport despite still being within hours of operation. I was told they close at any time if they no longer have cars to rent, but then my reservation was not honored. Will never rent from Alamo again, poor customer service in puerto Vallarta.Reviewed 15 May 2021
review fromkayak
10.0
Pros:Staff was friendly and efficient.Cons:I thought the car pickup was located at the airport but it was a short distance away.Reviewed 10 May 2021
review fromkayak
2.0
Pros:Shuttle pickup and drop off quick except location way off airport and negotiating traffic very haedCons:We reSERVED A Jetta or versa they gave us a VW that was smaller Had been wrecked sounded like front end was going to fall out and had a bald tire They didn’t careReviewed 5 Apr. 2021
review fromkayak
2.0
Pros:Terrible staff. Location is NOT in airport, it’s miles away. Made us wait for 20 minutes for pick up. Once there they did not let me deny insurances although I am insured by Amex. The forced insurances were more expensive than the car rental itself. I tried talking to the manager but he was equal or worst than the employees. When we checked the car for damages I tried to do a video but the employee would not acknowledge the date, name or name of the company. Left my Amex cc open for a couple thousand dollars only to fin out one day later that “someone” tried to use my card for internet purchases upwards of $3,000 usd. TERRIBLE COMPANYCons:Honesty. Service. Timing. Acknowledging and actually charging me what I reserved.Reviewed 23 Mar. 2021
review fromkayak
2.0
Pros:I didn’t rent. Was quoted approx $350 and when I went to pick it up they wanted over $700 for insurance. I just wanted to rent a car. Not buy one!Cons:Less fine print and more upfront honesty.Reviewed 3 Jan. 2021
review fromkayak
2.0
Cons:Cancelled since they insisted I pay for insurance at $20/dayReviewed 17 Dec. 2020
review fromkayak
9.2
Pros:Staff was ok When I booked on line the online price Was cheaper that’s why we booked it When I went to get car staff said I had to purchase 3rd party insurance but my email stated that I already Had the 3 rd party insurance after showing proof I still had to purchase 3 rd party insurance Bait and switch .I lost 1 day of rental and spent 1 hour showing staff my itinerary I ended up purchasing 3rd party insurance had no choiceCons:After booking car company needs to ensure Mexico side is aware of the 3rd party insurance Coverage so that bait and switch does not occur UnsatisfiedReviewed 19 Mar. 2020
review fromkayak
5.6
Pros:The car and everything was fine. 10X on the fees is not fine.Cons:The insurance policy that was pushed on us was not explained to be one of multiple insurances that would be needed. A booking for $32 ended up costing $450. Cool. Very cool.Reviewed 2 Feb. 2020
review fromkayak
7.2
Pros:Car was fineCons:Info prior to rental on the insurance. It was stated there may be or might be additional insurance requirements. There was no may be or might but a $26 required fee. Terrible optionReviewed 29 Jan. 2020
review fromkayak
2.0
Cons:They lied and wouldn’t let me leave without getting insurance that Alamo later confirmed was not mandatory. This insurance was covered by my credit card but they would not give me the car unless I paid 200+ for itReviewed 4 Jan. 2020
review fromkayak
10.0
Pros:Staff very friendlyReviewed 14 Dec. 2019
review fromkayak
2.0
Cons:The pricing advertised on Kayak is not the true price—when you show up for the car they charge you an obligatory insurance policy that 10x’s the price. Including this charge, my rental would have been far more expensive than a similar rental in LA or Seattle, for example.Reviewed 12 Dec. 2019
review fromkayak

Alamo car rentals near Puerto Vallarta Ordaz Airport

Intl And National Arrivals, Alamo car hires

Address

Intl And National Arrivals

Hours

Saturday08:00 - 22:00
Tuesday08:00 - 22:00
Thursday08:00 - 22:00
Sunday08:00 - 22:00
Wednesday08:00 - 22:00
Friday08:00 - 22:00
Monday08:00 - 22:00

Phone

+52 322 221 3030

Address

Francisco Medina Ascensio

Hours

Saturday07:30 - 23:59
Tuesday07:30 - 23:59
Thursday07:30 - 23:59
Sunday07:30 - 23:59
Wednesday07:30 - 23:59
Friday07:30 - 23:59
Monday07:30 - 23:59

Phone

+52 322 221 3030

Top tips for renting a car from Alamo at Puerto Vallarta Ordaz Airport

  • Economy hire cars from Alamo at Puerto Vallarta Ordaz Airport are around -39% cheaper than other car types, on average

FAQs about renting a car from Alamo at Puerto Vallarta Ordaz Airport