Book Alamo car rentals at Puerto Vallarta Ordaz Airport

Puerto Vallarta, Mexico - Ordaz
21 Oct — 28 Oct
Puerto Vallarta, Mexico - Ordaz
Thu 21/10
Noon
Thu 28/10
Noon
Driver's age:

Pros

""Brand new rental, greate!""(in 1011 reviews)
"Great Friendly service."(in 4049 reviews)
" was ready upon pickup."(in 4074 reviews)

Cons

"When I came Ididnot find child set."(in 2541 reviews)
"The economy was stained all over the seats with bleach."(in 2455 reviews)

Reviews

Overall rating4.6 OkayBased on 44 reviews
Cleanliness
5.0
Comfort
5.0
Overall
4.3
Pick-up/Drop-off
4.5
Value for money
4.1

Recent reviews

Traveller rating
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Find reviews that mention:
2.0
ALAMO and DOLLAR DISAPPOINTMENTS IN PVCons:First, I chose to rent from ALAMO in Puerto Vallarta because they touted terminal pickup and had an SUV available. I had three people and three oversized bags (including 2 golf hard cases). When I arrived, Alamo had no vehicles on site and no vehicles available but said that Dollar would accommodate my vehicle and rate. After a tedious shuttle offsite where I was stranded at Dollar with 3 huge bags, Dollar gave me a Jetta and barely got my bags in. They promised an SUV the following day. It never happened and made it a hassle shuffling the golf clubs across town for the 8 days I was there. Renting at ALAMO was completely misleading and I would have been okay with DOLLAR had the provided the SUV they charged me for.Reviewed 28 Nov. 2017
review fromkayak
2.0
Cons:Cancelled since they insisted I pay for insurance at $20/dayReviewed 17 Dec. 2020
review fromkayak
2.0
Pros:I didn’t rent. Was quoted approx $350 and when I went to pick it up they wanted over $700 for insurance. I just wanted to rent a car. Not buy one!Cons:Less fine print and more upfront honesty.Reviewed 3 Jan. 2021
review fromkayak
2.0
Pros:Nothing!Cons:We arrived at the Puerto Vallerta airport and went to get our reserved car. They had no cars and told us we would have to come back tomorrow. What good is it to have reservation, if it is not going to be honored. We needed to get 5 individuals to our hotel 16 miles away and that was not possible. We then went to the next rental car agency. and that rental agency wanted 3 times more money. What a scam! After checking with all the other rental agencies, we finally got a rental car for $175 USD more than our original reservation. I am disgusted at Alamo Rental and I will not ever rent from them again and will highly encourage others to boycott them, unless I am reimbursed the $175 that I had to overpay.Reviewed 16 Feb. 2018
review fromkayak
2.0
Pros:Terrible staff. Location is NOT in airport, it’s miles away. Made us wait for 20 minutes for pick up. Once there they did not let me deny insurances although I am insured by Amex. The forced insurances were more expensive than the car rental itself. I tried talking to the manager but he was equal or worst than the employees. When we checked the car for damages I tried to do a video but the employee would not acknowledge the date, name or name of the company. Left my Amex cc open for a couple thousand dollars only to fin out one day later that “someone” tried to use my card for internet purchases upwards of $3,000 usd. TERRIBLE COMPANYCons:Honesty. Service. Timing. Acknowledging and actually charging me what I reserved.Reviewed 23 Mar. 2021
review fromkayak
2.0
Pros:Shuttle pickup and drop off quick except location way off airport and negotiating traffic very haedCons:We reSERVED A Jetta or versa they gave us a VW that was smaller Had been wrecked sounded like front end was going to fall out and had a bald tire They didn’t careReviewed 5 Apr. 2021
review fromkayak
2.0
Cons:Plane arrived late, there was no one at the Alamo counter in the airport despite still being within hours of operation. I was told they close at any time if they no longer have cars to rent, but then my reservation was not honored. Will never rent from Alamo again, poor customer service in puerto Vallarta.Reviewed 15 May 2021
review fromkayak
10.0
Pros:Staff was friendly and efficient.Cons:I thought the car pickup was located at the airport but it was a short distance away.Reviewed 10 May 2021
review fromkayak
8.4
Pros:Pick up and drop off were very simple.Cons:Reserved a mini van but was given a 15 seater because there was no mini van available until the following day.Reviewed 27 Mar. 2019
review fromkayak
5.6
Pros:The car and everything was fine. 10X on the fees is not fine.Cons:The insurance policy that was pushed on us was not explained to be one of multiple insurances that would be needed. A booking for $32 ended up costing $450. Cool. Very cool.Reviewed 2 Feb. 2020
review fromkayak
2.0
Car unavailablePros:The Alamo agent help put us in touch with a competitor who did have a similar car available. The Alamo agent also helped make sure that we paid on leave the original estimate when we had to change rental car companies. We ended up with a car that seats enough people but didn't carry enough baggage from Hertz. The only upshot was that the Hertz rental lot did not require a shuttle from the terminal.Cons:The minivan that we reserved was not available when we arrived. We ended up with a smaller car for the same price from Hertz. If you want anything other than a small or midsize car, it is probably worth a call ahead to make sure they have it since they list more cars than they actually have on the site.Reviewed 25 Feb. 2017
review fromkayak
7.2
Pros:Car was fineCons:Info prior to rental on the insurance. It was stated there may be or might be additional insurance requirements. There was no may be or might but a $26 required fee. Terrible optionReviewed 29 Jan. 2020
review fromkayak

Alamo car rentals near Puerto Vallarta Ordaz Airport

Intl And National Arrivals, Alamo car hires

Address

Intl And National Arrivals

Hours

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

Phone

+52 322 221 3030

Address

Blvd Francisco Medina

Hours

Monday07:30 - 23:59
Tuesday07:30 - 23:59
Wednesday07:30 - 23:59
Thursday07:30 - 23:59
Friday07:30 - 23:59
Saturday07:30 - 23:59
Sunday07:30 - 23:59

Phone

+52 322 221 3030

Top tips for renting a car from Alamo at Puerto Vallarta Ordaz Airport

  • Economy hire cars from Alamo at Puerto Vallarta Ordaz Airport are around 91% cheaper than other car types, on average

FAQs about renting a car from Alamo at Puerto Vallarta Ordaz Airport

  • Intermediate (Hyundai Accent or similar) is the most frequently booked hire car type from Alamo at Puerto Vallarta Ordaz Airport.

  • Intl And National Arrivals is the closest Alamo hire car location to Puerto Vallarta Ordaz Airport. The telephone number for this location is +52 322 221 3030.

  • Yes