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5 locations in Baden
Filters
Reviews
10.0 Wonderful
Nov 2023
10.0 Wonderful
Nov 2023
6.0 Okay
Nov 2023
10.0 Wonderful
May 2021
Pros:
Drop off very easy8.0 Very Good
May 2021
Pros:
The employee who helped me was really great and service was really goodCons:
Not much8.0 Very Good
May 2021
Pros:
Friendly, easy drop off.Cons:
The line was very long when we arrived, it took a while to get served. There was garbage under the seats. No upgrade offered.One location in Baden
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Reviews
10.0 Wonderful
Apr 2024
10.0 Wonderful
Jan 2024
10.0 Wonderful
Oct 2023
10.0 Wonderful
July 2017
Pros:
The type of vehicle available...Chevy Impala Premiere...loved it.9.6 Wonderful
July 2017
Pros:
Pick up & Drop off was as near perfect as possible.Cons:
I was not thrilled with the vehicle but that was NOT Alamo's fault. It was the make and model of the pickup. (I would not buy this truck). I think the exit of lot could be marked better but it was not horrible.2.0 Poor
May 2017
Pros:
nothing other then I am hoping the refund process is easyCons:
the fact that I didn't get a car that I paid forOne location in Baden
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Reviews
2.0 Poor
Dec 2020
Pros:
Brittany at pickup location was great.Cons:
Poor service once car had mechanical issues. Horrible service at tool free number. And I was overcharged!10.0 Wonderful
Sept 2019
Cons:
The service was really great.10.0 Wonderful
Sept 2018
Pros:
I reserved a small sedan, and we got an SUV which we loved. All staff members that we worked with were very helpful.Cons:
No negative comments4.8 Mediocre
Sept 2018
Cons:
They were closed but until you pay to street park in a busy downtown area, and walk all the way to the building to go in, you had no way to know to use a garage for drop off located right across the street. Even Hertz customer service didn't know about this garage. In basement of hotel so also hard to locate. Could have sign outside for convenience or tell people which garage to drop off in. Have to wait four days until they reopen to make sure everything's ok with check in. Anything could happen in a garage to the car in four days. Bad drop off process.7.2 Good
July 2018
Pros:
I walked in a few minutes after closing (didn’t realize it closed at 6) and the team there was kind and willing to accommodate me. They worked quickly to get me a rental and were friendly the whole time.Cons:
The car smelled like cigarettes10.0 Wonderful
Mar 2017
Pros:
Pick up and dropoff was good.Cons:
Car was not ready when promised even though I called before going to pick up the car. I was told that it was ready and when I arrived it wasn't at the location. I had to return.One location in Baden
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Reviews
2.0 Poor
June 2022
2.0 Poor
June 2022
2.0 Poor
Jan 2022
One location in Baden
Filters
Reviews
2.0 Poor
Mar 2021
Cons:
Our minivan was given away, they gave us an suv that was too small for my family, it had no gas, was not cleaned and smelled like smoke. Front desk was no help.2.0 Poor
Mar 2019
Cons:
Could have been better by actually having a car for me. Avis ran me around saying I didn’t pass a soft credit check. I got my bank on the phone because there is no way I wouldn’t pass. Avis could not tell me why or what they were checking for. I tried to rebook-they had NO CARS IN THE AREA2.0 Poor
July 2017
Pros:
Nothing. Horrible service.Cons:
There was no attendant for 25 minutes at this location. They also denied renting a vehicle to me after I had called to make sure they accept a debit card. Worse experience. Ended up having to take a flight. I will never rent or recommend Avis -particularly this location 2925 Olive street, saint Louis MO.2.0 Poor
Aug 2022
10.0 Wonderful
Mar 2022
2.0 Poor
Feb 2022
One location in Baden
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