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One location in Carondelet
Filters
Reviews
2.0 Poor
Nov 2023
2.0 Poor
Oct 2022
2.0 Poor
Jan 2022
10.0 Wonderful
May 2021
Cons:
E wry thing was tops. From check in to return. Chris was awesome. He explained everything. He Showed me the features of the can. He Gave me his hours in case I needed anything. Just really extended the customer service. I’d rent here again. BRAVO!!4.0 Mediocre
May 2021
Pros:
PriceCons:
staff, cleanliness of car4.0 Mediocre
Apr 2021
Cons:
The pick up and drop off was very difficult5 locations in Carondelet
Filters
Reviews
10.0 Wonderful
May 2020
Pros:
Staff was very friendly and helpful.Cons:
Nothing! I was pleased.10.0 Wonderful
Oct 2019
Pros:
The staff was very friendly and went above and beyond taking care of my rental for me. When we were doing the walk around to make sure everything looked good, we noticed there was some bird poo on the side of the vehicle and they said they wanted to give it a quick wash for me before sending me out in it, which I though was very nice of them to do that, even though they didn't have to. I have rented from different Enterprises around the St. Louis and St. Charles areas, and this one has been by far the best.9.2 Wonderful
Sept 2019
Pros:
The staff was so friendly and helpful. They even offered and gave us a ride back to train station.8.4 Very Good
Aug 2019
Pros:
Customer service was great.Cons:
The interior and exterior of the rental was kinda dirty/had outside (leaf) debris in the inside of car from previous driver as well as bug residue and visible dirt on the exterior from previous driver(s).2.0 Poor
May 2019
Pros:
Staff was very rude. Car reserved not available at pickup10.0 Wonderful
Mar 2017
Pros:
Got me in and out quick, was cheaper than I booked for, big plus! The car was a bit woren out on the inside but got me where I was going.2 locations in Carondelet
Filters
Reviews
8.0 Very Good
May 2021
Pros:
pick-up staff very friendlyCons:
drop-off was confusing. There were no signs telling me what to do and no employees around.8.0 Very Good
Mar 2021
Pros:
Staff friendly however computer went down, delaying drop off2.0 Poor
July 2020
Cons:
Letting us know you havr to have a credit check b 4 you go and pick up a rental.. To find out you are denied10.0 Wonderful
Mar 2019
Pros:
The staff was extremely friendly and I had a great experience! I've never rented from Budget before but from my first interaction with the staff, I knew that I made the right decision.9.2 Wonderful
Feb 2019
Pros:
Patrick was very friendly.Cons:
I think I could have saved a little more if I had used the 30% rentalcars.com offer that was in my email; but, I ran out of time to change my reservation. On 2/4, I paid $136 for a one day rental, St. Louis, MO to Hickory, NC. On 2/10, I paid $36 for a 2-hour rental, Lynchburg, VA to Richmond, VA.6.0 Okay
May 2018
Pros:
Car was clean, late model, ran well, no issues with the vehicle.Cons:
The employee morale at the St Louis Airport Budget is terrible! Not one “hello” or smiling face during the entire car rental experience - both renting and returning. Things started at the airport with the Budget shuttle driver yelling at an elderly customer who was having difficulty boarding the shuttle. When we arrived at the service counter(shared with Avis rental car), we were met with a long line, we have no issues waiting in line, but since the counter is shared with Avis rentals it was confusing to figure out which side to go...as it turned out, there’s only one line, but a simple sign or a door greeter would have been nice as many other customers were just as confused as we were. When we finally made it through the line and approached the service counter, I was checked in by a “Manager” who already looked annoyed, he mumbled every word he spoke and got visabily angry with me as I kept asking him to repeat himself. He didn’t have a speech impediment, I just couldn’t hear him speaking to me over the other customers and representatives. He whispered something to the representative sitting next to him while he could not find my reservation, at one point he handed me back my Govt. CC and ID and told me someone else whould finish helping me as he was going to take his break. I finally got the rental vehicle which ended being $110 more than the quoted price, I called the 1-800 number to try to figure out the price difference but gave up after being transferred several times, I had already taken possession of the vehicle, so I had my doubts they would be able to do anything about the price anyway. On return of the vehicle, we were once again met with a confusing experience, there was a rental return sign pointing to several lanes already full of returned vehicles, I had to weave my way through several lanes until I thought I found the right space, I stepped out of the vehicle and waited for an attendant to check the vehicle back in. After not being acknowledged for several minutes, I walked across the lot to ask another attendant what to do, he suggested that I just leave the vehicle and I would get my receipt emailed to me. I’m familiar with the car rental process at airports, I travel frequently for both work and pleasure. I’ve never had such a poor rental experience previously. This appears to be an employee morale problem much larger than a few disgruntled workers.2 locations in Carondelet
Filters
Reviews
10.0 Wonderful
Oct 2023
8.0 Very Good
Apr 2017
Pros:
I made a reservation without realizing I it was for a location other than the international airport location where I was arriving. It took a long time to get to the desk upon arrival. Once I got to the desk, I found out my mistake. To complicate matters, it was on Thursday before the Easter weekend. The other location was 30 minutes or so away. The rental agent gave me the price for a new reservation at the airport--but it was almost double the price of my reservation. After several minutes and a final request to see if the rental agent could do ANYTHING to help me, he found a rate that was $20 higher than my original reservation. I really appreciated that!!! Sometimes slower is okay. Thank you!Cons:
If I could have gotten through the process faster, I could have spent more time seeing St. Louis...but as mentioned...I made the reservation mistake and Avis/Budget helped me out.2.0 Poor
Aug 2023
2.0 Poor
Aug 2023
2.0 Poor
Apr 2023
2.0 Poor
Mar 2023
On average a car hire in Carondelet costs $124 per day.
Yes. Based on our information, BUDGET in Downtown is the cheapest car hire location in St. Louis. It is located at 811 Spruce Street.
Based on ratings and reviews from real users on KAYAK, the best car hire in Carondelet is HERTZ (5.0, 31 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.
SUV is the most frequently booked hire car type in Carondelet.
A SUV car hire in Carondelet costs $124 per day, on average.
On average a hire car in Carondelet costs $865 per week ($124 per day).
On average a hire car in Carondelet costs $3,706 per month ($124 per day).