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5 locations in Dutchtown
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Reviews
6.0 Okay
Nov 2023
10.0 Wonderful
May 2021
Pros:
Drop off very easy9.2 Wonderful
Sept 2019
Pros:
The staff was so friendly and helpful. They even offered and gave us a ride back to train station.8.4 Very Good
Aug 2019
Pros:
Customer service was great.Cons:
The interior and exterior of the rental was kinda dirty/had outside (leaf) debris in the inside of car from previous driver as well as bug residue and visible dirt on the exterior from previous driver(s).5.2 Fair
July 2019
Pros:
Drop off was very easy once we found a location that was willing to help us. The Washington ave. Location in St. Louis was absolutely horrible and not willing to help us at all. We had reserved a van and they did not have any left once we arrived to pick it up.Cons:
We arrived at the Washington ave location in St. Louis and were told they didn’t have our van and it was our responsibility to find another location that had a van. Two minutes later the staff was helping another customer transfer their pickup to another location but couldn’t do the same for us?8.4 Very Good
Dec 2016
Pros:
The rental agents were very professional and polite. But it was the ones who picked me up and dropped me off who really impressed me. Super friendly, amiable and interesting! Car was good, clean and relatively comfortable. Got great MPG.Cons:
"Maintenance reqd" light came on while driving through dense fog in the mountains. Was not near a place where I could pull off at the time, so was a little worrisome until I was able to get somewhere that I was able to establish that it was apparently nothing more than scheduled upcoming service.2 locations in Dutchtown
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Reviews
8.0 Very Good
Aug 2016
Pros:
Rooms were great and clean.Cons:
Breakfast was really lame5.2 Fair
Apr 2016
Cons:
I booked a car at one location for a specific price. That location was going to be closed so they sent me to a different location that wouldn't honor price. After many phone calls and much yelling now I have to wait for a refund of the money I was over charged. A nightmare10.0 Wonderful
July 2023
2.0 Poor
June 2022
2.0 Poor
June 2022
2.0 Poor
Jan 2022
3 locations in Dutchtown
Filters
Reviews
2.0 Poor
Mar 2021
Cons:
Our minivan was given away, they gave us an suv that was too small for my family, it had no gas, was not cleaned and smelled like smoke. Front desk was no help.4.4 Mediocre
May 2019
Cons:
The signs for rental car return locations at the STL airport are contradictory and inaccurate. It took me 30+ minutes to find the Avis lot. Also, the company charged me for gasoline despite the fact that the car's tank was full at the time I brought it back.2.0 Poor
Mar 2019
Cons:
Could have been better by actually having a car for me. Avis ran me around saying I didn’t pass a soft credit check. I got my bank on the phone because there is no way I wouldn’t pass. Avis could not tell me why or what they were checking for. I tried to rebook-they had NO CARS IN THE AREA2.0 Poor
July 2017
Pros:
Nothing. Horrible service.Cons:
There was no attendant for 25 minutes at this location. They also denied renting a vehicle to me after I had called to make sure they accept a debit card. Worse experience. Ended up having to take a flight. I will never rent or recommend Avis -particularly this location 2925 Olive street, saint Louis MO.7.6 Good
Aug 2016
Pros:
The representative was very nice, efficient and quick.Cons:
Parking to pick-up car was difficult due to street construction.10.0 Wonderful
May 2023
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