Book Budget car rentals at Norfolk Airport

Norfolk, VA, United States - Norfolk
1 Jul — 8 Jul
Norfolk, VA, United States - Norfolk
Thu 1/7
Noon
Thu 8/7
Noon
Driver's age:

Pros

" and helpful."(in 1394 reviews)
"n, functional and reliable.""(in 3750 reviews)
"FAST friendly ."(in 350 reviews)

Cons

" was VERY poorly maintained."(in 3893 reviews)
" was VERY poorly maintained."(in 3705 reviews)
" was VERY poorly maintained."(in 3714 reviews)

Reviews

Overall rating6.4 GoodBased on 67 reviews
Cleanliness
6.4
Comfort
6.4
Overall
6.4
Pick-up/Drop-off
6.4
Value for money
6.4

Recent reviews

Traveller rating
30
12
11
14
0
Find reviews that mention:
8.0
Pros:No not easy at allCons:Closer too terminalReviewed 21 Mar. 2020
review fromkayak
2.0
Unauthorized insurance chargePros:NothingCons:The fact that they charged me for insurance even though I declinedReviewed 31 May 2016
review fromkayak
5.2
Cons:The lady at the counter comfirmed I was dropping off the rental car at Richmond airport. When I plugged in the address to drop the car off on the return date, it was taking me to downtown Richmond. I tried to call customer service and took over an hour to get them to waive the $350 change fee despite being told i was going to RIC originally.Reviewed 15 Feb. 2016
review fromkayak
2.0
Wrong till the end!Cons:The drop off time was 2pm and because we had to change which credit card the purchase went on because they wouldn't accept the right one in Colorado... We got to the right counter at 2:31 a day early, where the lady at the counter informed us that we would be charged $249 for the hour even thought they have a 29min grace period and we missed that by 2min... My husband has managed to pack the van, despite having a passenger van and having to move seats around and play Tetris to get almost everything in. Then did his best to travel almost 2k miles from Colorado to Virginia and did it all in two and a half days to find out we were 2min late to not be charged was enough to bring me to tears! After talking to the last at the counter, getting shuffled around customer service and billing we got a whole 100 back of the 249. We will never rent from Budget again. I am a business owner myself and that is no way to do business!Reviewed 11 Sep. 2016
review fromkayak
7.6
Pros:I had an error in my bill, being charged for an extra hour when I was actually in ahead of the required time. After going in the airport to an agent she quickly corrected the problem.Reviewed 18 Apr. 2017
review fromkayak
10.0
Great!Pros:great!Reviewed 3 May 2016
review fromkayak
10.0
Pros:Everything went smooth with the transaction and the vehicle was as advertised and worked great.Reviewed 21 Jun. 2019
review fromkayak
10.0
PerfectPros:Booked right from the app from the gate from departing flight. Simple. Easy.Reviewed 15 Feb. 2016
review fromkayak
10.0
Pros:Simple check in and return, clean vehicle.Reviewed 14 Mar. 2018
review fromkayak
4.0
Pros:Car was clean, functional and reliableCons:I booked the car for only 20 bucks per day! I only had the car for 2 days and my final price was about 160 bucks. I understand there are fees and taxes but that's ridiculous. When I saw this estimated price when I picked the car up, I realized there were optional supplemental charges, I asked the staff to remove those charges in which she respond, Don't worry you won't be charged for those things. When I dropped off, I ended up being charged. I do not appreciated being lied to and being taken advantage. I felt scammed and lied to. Terrible staffReviewed 22 Nov. 2017
review fromkayak
2.0
Cigarette smoke and terrible customer assistancePros:The vehicle’s mechanical performance was fine.Cons:The vehicle smelled of cigarette smoke. I called Budget to ask for assistance in swapping the car for one that did not smell so bad. Customer service could not tell me where the closest rental office was and suggested that I go online to find one. That was after they hung up on me three time while transferring me between departments, so I had to keep calling back and explaining the same story over and over again. I found the closest rental office myself - and hour and a half from where we were staying - so didn’t swap the vehicle. When I returned the car, there was no one available to receive my complaint in either of two different Budget offices at the airport. I left my number with an agent who advised that the manager would be available in about 15 minutes to talk with me. So i called customer service, and they offered me a $50 discount on a $1,250 rental. When I asked to be transferred to a supervisor, you guessed it, hung up on, again. The manager still hasn’t called me. Will never rent from Budget again.Reviewed 31 Jul. 2018
review fromkayak
6.0
Cons:Car not available at checkin, unclear when it would be. First rep said we had no reservation and didn't investigate further. Said to get car from another company. Showed confirmation number too.Reviewed 17 Oct. 2018
review fromkayak

Budget car rentals near Norfolk Airport

2200 Norview Avenue, Budget car hires

Address

2200 Norview Avenue

Hours

Monday06:30 - 23:59
00:00 - Invalid date
Tuesday06:30 - 23:59
00:00 - Invalid date
Wednesday06:30 - 23:59
00:00 - Invalid date
Thursday06:30 - 23:59
00:00 - Invalid date
Friday06:30 - 23:59
00:00 - Invalid date
Saturday07:00 - 23:59
00:00 - Invalid date
Sunday07:00 - 23:59
00:00 - Invalid date

Phone

+1 757 313 8242

Address

1700 Norview Avenue

Hours

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00

Phone

+1 757 855 1038

Top tips for renting a car from Budget at Norfolk Airport

  • Economy hire cars from Budget at Norfolk Airport are around 32% cheaper than other car types, on average

FAQs about renting a car from Budget at Norfolk Airport

  • 2200 Norview Avenue is the closest Budget hire car location to Norfolk Airport. The telephone number for this location is +1 757 313 8242.

  • Yes