Book Budget car rentals at Norfolk Airport

Norfolk, VA, United States - Norfolk
1 Nov — 8 Nov
Norfolk, VA, United States - Norfolk
Mon 1/11
Noon
Mon 8/11
Noon
Driver's age:

Pros

" and helpful."(in 1394 reviews)
"n, functional and reliable.""(in 3750 reviews)
"FAST friendly ."(in 350 reviews)

Cons

" was VERY poorly maintained."(in 3893 reviews)
" was VERY poorly maintained."(in 3705 reviews)
" was VERY poorly maintained."(in 3714 reviews)

Reviews

Overall rating7.1 GoodBased on 109 reviews
Cleanliness
7.3
Comfort
7.4
Overall
6.9
Pick-up/Drop-off
7.0
Value for money
6.9

Recent reviews

Traveller rating
30
12
11
14
0
Find reviews that mention:
2.0
Wrong till the end!Cons:The drop off time was 2pm and because we had to change which credit card the purchase went on because they wouldn't accept the right one in Colorado... We got to the right counter at 2:31 a day early, where the lady at the counter informed us that we would be charged $249 for the hour even thought they have a 29min grace period and we missed that by 2min... My husband has managed to pack the van, despite having a passenger van and having to move seats around and play Tetris to get almost everything in. Then did his best to travel almost 2k miles from Colorado to Virginia and did it all in two and a half days to find out we were 2min late to not be charged was enough to bring me to tears! After talking to the last at the counter, getting shuffled around customer service and billing we got a whole 100 back of the 249. We will never rent from Budget again. I am a business owner myself and that is no way to do business!Reviewed 11 Sep. 2016
review fromkayak
2.0
Cigarette smoke and terrible customer assistancePros:The vehicle’s mechanical performance was fine.Cons:The vehicle smelled of cigarette smoke. I called Budget to ask for assistance in swapping the car for one that did not smell so bad. Customer service could not tell me where the closest rental office was and suggested that I go online to find one. That was after they hung up on me three time while transferring me between departments, so I had to keep calling back and explaining the same story over and over again. I found the closest rental office myself - and hour and a half from where we were staying - so didn’t swap the vehicle. When I returned the car, there was no one available to receive my complaint in either of two different Budget offices at the airport. I left my number with an agent who advised that the manager would be available in about 15 minutes to talk with me. So i called customer service, and they offered me a $50 discount on a $1,250 rental. When I asked to be transferred to a supervisor, you guessed it, hung up on, again. The manager still hasn’t called me. Will never rent from Budget again.Reviewed 31 Jul. 2018
review fromkayak
2.0
Pros:Cheap.Cons:First car immediately had problem. Service soon message continuously appeared, drivers assistance camera blocked messages continuously appeared, rear tire would not hold air and I had to spend money twice to have it filled up, and the inside of the car was not clean at all. Called to replace vehicle, was told there were multiple vehicles at my closest location and that I did not need to do anything else. Arrived at the location (50 minutes away) for them to tell me there were no vehicles.Reviewed 7 Dec. 2020
review fromkayak
8.0
Cons:The car couldve been cleaned before we got it from them and the smell of marijuana couldve been taken out of it. That was the only thing wrong with it.Reviewed 6 Jul. 2020
review fromkayak
7.2
Cons:Not clean and someone smoked inside the car before us and the smell was too strong.Reviewed 2 Aug. 2020
review fromkayak
8.0
Pros:Staff were professional but not particularly friendly on this trip - better on prior tripsCons:Car was new, but not very comfortable (Ford Ecosport)Reviewed 2 Aug. 2020
review fromkayak
4.8
Pros:on part was nice was the drop off Keith was the person at the pickup he won,t friendly at allCons:when ask for full size make sure you have one so your people don,t be trying to pass off you to a nother vehicle .every time i go to pickup from budget the always want put in a SUVReviewed 22 Aug. 2020
review fromkayak
2.8
Pros:Only 1 thing - price was reasonable.Cons:Budget counter closed. Referred to Hertz counter. Reserved small SUV. Got the keys and went to the garage to get my SUV which was a PICKUP TRUCK. Went back to counter in garage to request a small SUV as ordered. Rude Hertz person said go back to counter inside. Inside Hertz person said that is all they have (had many other vehicles and I said I would accept a sedan or larger SUV) and it is the same class as an SUV. When I told her I have luggage that will have to go in the back of the truck and that it was raining, she said I would have to wait for another vehicle. Waited for about 20 mins and she said they had one(actually had about 20 of them - I counted) which was in the Hertz aisle vs Budget aisle. That SUV had strong smoke odor and we were so frustrated we decided to keep the car but get the smoke odor marked on our contract. Rude garage counter person scribbled that note on our contract and threw it back at us. EXTREMELY RUDE SERVICE FROM BOTH INSIDE AND OUTSIDE COUNTER PERSONS.Reviewed 24 Jun. 2020
review fromkayak
10.0
Pros:The staff was great! good knowledgeable people!!Reviewed 21 Oct. 2020
review fromkayak
10.0
Pros:Pickup was very easy. I had concerns as I was renting with a debit card but once I showed my itinerary, the rental process went quickly.Reviewed 19 Apr. 2021
review fromkayak
4.0
Pros:Yes the staff wasn’t the problem.Cons:Charged a lot for a car that smelled very strong odor of cigarette smoke. It gave me a headache the the three days I had it. Also my daughter felt ill due to the strong odor. I would have returned it but it was way after midnight. Also about 20 people in line after me. I had a two hour trip to my destination so I sucked it up. What bothers me the most I noticed when I was waiting In line that they supposedly charge 400$ for cleaning fee if someone smokes in their cars.Reviewed 26 Apr. 2021
review fromkayak
2.0
Cons:When got to airport Budget didn’t have any cars with 10 to 15 others waiting also after waiting an hour went to another rental company. That’s why I reserved before you would think they could count reservationsReviewed 21 Apr. 2021
review fromkayak

Budget car rentals near Norfolk Airport

2200 Norview Avenue, Budget car hires

Address

2200 Norview Avenue

Hours

Monday06:30 - 23:5900:00 - Invalid date
Tuesday06:30 - 23:5900:00 - Invalid date
Wednesday06:30 - 23:5900:00 - Invalid date
Thursday06:30 - 23:5900:00 - Invalid date
Friday06:30 - 23:5900:00 - Invalid date
Saturday07:00 - 23:5900:00 - Invalid date
Sunday07:00 - 23:5900:00 - Invalid date

Phone

+1 757 313 8242

Address

1700 Norview Avenue

Hours

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00

Phone

+1 757 855 1038

Top tips for renting a car from Budget at Norfolk Airport

  • Economy hire cars from Budget at Norfolk Airport are around 56% cheaper than other car types, on average

FAQs about renting a car from Budget at Norfolk Airport

  • Economy (Ford Fiesta or similar) is the most frequently booked hire car type from Budget at Norfolk Airport.

  • 2200 Norview Avenue is the closest Budget hire car location to Norfolk Airport. The telephone number for this location is +1 757 313 8242.

  • Yes