Book Hertz car rentals at Norfolk Airport

Norfolk, VA, United States - Norfolk
2 Oct — 9 Oct
Norfolk, VA, United States - Norfolk
Sat 2/10
Noon
Sat 9/10
Noon
Driver's age:

Pros

"Incredibly helpful ."(in 2332 reviews)
"Great vehicle and in Norfolk."(in 668 reviews)
"Easy off as well"(in 2382 reviews)

Cons

"Was told to empty."(in 6133 reviews)
"Was told to return empty."(in 5756 reviews)
"Was told to return empty."(in 5780 reviews)

Reviews

Overall rating6.7 GoodBased on 51 reviews
Cleanliness
7.3
Comfort
7.1
Overall
6.5
Pick-up/Drop-off
6.5
Value for money
6.6

Recent reviews

Traveller rating
8
2
4
4
0
Find reviews that mention:
4.0
Bait & SwitchPros:The fact that Hertz National headquarters intervened thereby not ruining a trip we had planned since the beginning of November.Cons:My husband was going to drive on the trip, but I rented the car as he was not home. When he tried to pick the car up, Hertz said that, because he was not listed, he couldn't pick it up--they would have to charge for 2 drivers (although, when I rented, I was never asked who was driving). When it was explained, they still would not let him have the Toyota I rented & paid for--they forced us to go to another contract & gave us a Nissan Maxima which was smaller, cost more, cheaply constructed, and forced us to put down a $200 deposit to boot. It took a call to Hertz headquarters to make them abide by the rental. Then they had the gall to tell us that's what we got for renting through Kayak, not Hertz directly.Reviewed 19 Feb. 2018
review fromkayak
10.0
Cons:Nothing Getting a Chevy Silverado with crew cab was perfect Could not have been betterReviewed 27 May 2020
review fromkayak
10.0
Pros:Nice car clean and friendly employeeReviewed 16 Apr. 2021
review fromcheapflights
4.0
Cons:Car was not ready for an hour after promised pick up time , leaving wife and kids stuck at airport for an hour while I waited for car to be ready .Reviewed 29 Jun. 2020
review fromkayak
3.2
Cons:I reserved a small, compact car for decent gas mileage; was given a large van, a Pacifica. Front desk attendant seemed to be annoyed; I'd attribute this to the Law Enforcement tee I was wearing; there was no walk around the car to check for previous damage; no option to fill gas tank upon arrival at my location.Reviewed 28 Oct. 2020
review fromkayak
8.0
Pros:Friendly staff, and easy pickup and returnsCons:Raleigh check in, you just leave the keys, made me nervous, never received a final receipt?Reviewed 5 Aug. 2020
review fromkayak
6.4
Cons:Gas on return was $9.99 per gallon Rip off. Not expecting that charge. Was told to return car empty. False advertising!Reviewed 2 Nov. 2020
review fromkayak
6.4
Pros:Incredibly helpful staffCons:The website allowed me to make an order that was apparently impossible to fulfill and I did not receive any notice of this until I was at the rental counter 8 hours from home. Car was due maintenance and not the type of vehicle ordered.Reviewed 27 Sep. 2020
review fromkayak
2.0
Pros:The car droveCons:The pickup was TERRIBLE. First got there & the power was out. All of rental car companies were still working but hertz was not. Reserved a standard SUV online. They didn’t have one when I got there so they wanted to give me a smaller SUV. Went to the smaller SUV & tire was flat. Had to go back inside, wait on line again, then get a compact car. By the time I got the car, I was 3 hours behind. Experience was terrible & they only gave me a voucher for $60 to use in the future instead of refunding my money or at least knocking my price down. THEY STILL CHARGED ME FOR THE FULL SIZED SUV! Tried to call customer service & got hung up on 5 times accidentally with no call back either time. Customer service was terrible and I feel like I have back problems due to the size of the car but I needed to get to my destination. Already submitted a complaint to the BBB & thinking of legal action.Reviewed 22 Mar. 2021
review fromkayak
10.0
Pros:The lady at the Hertz counter in Norfolk was very friendly and I had to drop off the vehicle before they opened in Myrtle Beach and the drop off was very easy.Cons:Everything was great!Reviewed 25 Mar. 2021
review fromkayak
10.0
Pros:The staff at both pick up and return were super.Cons:Nothing I can think of.... We would have like to stay longer....Reviewed 12 Apr. 2021
review fromkayak
4.0
Pros:The manager on duty who assisted when I picked up the car was fantastic. She had a line of clients that had been waiting well over an hour (myself included) to pick up their rentals. She was by herself and was calm, cool, and friendly.Cons:How was there only a single agent on duty with so many reservations on the books. The line easily extended over 2 hours for some.Reviewed 14 May 2021
review fromkayak

Hertz car rentals near Norfolk Airport

2200 Norview Avenue, Hertz car hires

Address

2200 Norview Avenue

Hours

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

Phone

+1 757 857 1261

Address

3323 N. Military Hwy

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 757 855 1961

Top tips for renting a car from Hertz at Norfolk Airport

  • Mini hire cars from Hertz at Norfolk Airport are around -44% cheaper than other car types, on average

FAQs about renting a car from Hertz at Norfolk Airport

  • 2200 Norview Avenue is the closest Hertz hire car location to Norfolk Airport. The telephone number for this location is +1 757 857 1261.

  • No (according to our data)